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Yokohama Bay Sheraton Hotel & Towers

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Yokohama Bay Sheraton Hotel & Towers

Yokohama Bay Sheraton Hotel & Towers

4.0 star property
4-star hotel with 1 indoor pools, connected to a shopping centre, near Yokohama Museum of Art

8.8/10 Fabulous

718 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 12 meeting rooms
  • 24-hour front desk
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Yokohama City Centre
  • Tokyo Bay - 42 min walk
  • Anpanman Museum - 7 min drive
  • Landmark Tower - 3 min drive
  • Pacifico Yokohama - 11 min drive
  • Yokohama Cosmo World - 12 min drive
  • Red Brick Warehouse - 5 min drive
  • Yokohama Stadium - 12 min drive
  • Yokohama Arena - 9 min drive
  • Nissan Stadium - 18 min drive
  • Hakkeijima Sea Paradise - 34 min drive

Getting around

  • Tokyo (HND-Haneda) - 29 min drive
  • Yokohama Station - 4 min walk
  • Kanagawa Station - 13 min walk
  • Hiranumabashi Station - 14 min walk
  • Shin-Takashima Station - 15 min walk
  • Takashimacho Station - 17 min walk
  • Mitsuzawashimocho Station - 18 min walk

Restaurants

  • スターバックス - 3 min walk
  • COMPASS - 3 min walk
  • Oslo Coffee Yokohama Joinus - 3 min walk
  • ドトールコーヒーショップダイヤモンド店 - 3 min walk
  • タカノフルーツパーラー - 3 min walk
Map

About this property

Yokohama Bay Sheraton Hotel & Towers

When you stay at Yokohama Bay Sheraton Hotel & Towers, you'll be 3.8 mi (6.2 km) from Tokyo Bay and 4.6 mi (7.4 km) from Yokohama Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Teppanyaki Sagami, one of 7 restaurants, which serves seafood and is open for lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a hot tub. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is close by: Shin-Takashima Station is only 15 minutes on foot.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 348 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1900 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • Karaoke
  • Access to nearby health club

Working away

  • Business centre
  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on site
  • Hot tub

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Teppanyaki Sagami – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner.
Ko-No-Hana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Compass – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sai-Ryu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Bay West – This bar only serves dinner. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3751 for adults and JPY 1875 for children

Parking

  • Self-parking costs JPY 1900 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 2160 per person, per day
  • Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers offer free cancellation for a full refund?
Yes, Yokohama Bay Sheraton Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Yokohama Bay Sheraton Hotel & Towers?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Yokohama Bay Sheraton Hotel & Towers?
Yes, there's an indoor pool.
Are pets allowed at Yokohama Bay Sheraton Hotel & Towers?
Sorry, pets aren't allowed.
Is parking offered on site at Yokohama Bay Sheraton Hotel & Towers?
Yes. Self-parking costs JPY 1900 per night. Electric car charging is available.
What are the check-in and check-out times at Yokohama Bay Sheraton Hotel & Towers?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Yokohama Bay Sheraton Hotel & Towers and nearby?
Yokohama Bay Sheraton Hotel & Towers has an indoor pool and a hot tub, as well as a fitness centre and access to a nearby health club.
Are there restaurants at or near Yokohama Bay Sheraton Hotel & Towers?
Yes, there are 7 on-site restaurants, featuring seafood and garden views.
What's the area around Yokohama Bay Sheraton Hotel & Towers like?
Yokohama Bay Sheraton Hotel & Towers is in Yokohama City Centre, a short 4-minute walk from Yokohama Station and 17 minutes' walk from Anpanman Museum. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Fair

alexander, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Masumi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very friendly & modern.
Malcolm, 10-night business trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

4/10 Fair

When we got here they told me that I only paid for 1person and asked me to pay 2nd person price. But I had reserved for 2adult and paid total amount. It is kinda dismayed that I have to do extra payment after I arrived there.
Kayo, 1-night family trip
Verified Travelocity guest review

8/10 Very good

Clean, safe, convenient
Check-in was quick and easy, lobby looks classy. The room is clean with an air purifyer and a very comfortable bed. Only thing I didn't like was some squeaky noise coming from the ceiling - I was afraid that things might collapse diwn in me!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cory, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay
The staff was very friendly and professional. Rooms were very clean and comfortable.
Stephen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review