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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
Luxury hotel with indoor pool, connected to a shopping centre, near Yokohama Museum of Art

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
Exterior
Minibar, in-room safe, desk, blackout curtains
Indoor pool
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Non-smoking
  • Bar
  • Electric vehicle charging point
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 12 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is S$245
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

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Pool
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Parking available
Free WiFi
9.4 out of 10, Exceptional, (1171)
The price is S$185
includes taxes & fees
6 Jan - 7 January 2025
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About the area

Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004

What's nearby

  • Anpanman Museum - 17 min walk - 1.4 km
  • Landmark Tower - 3 min drive - 3.5 km
  • Pacifico Yokohama - 4 min drive - 3.5 km
  • Yokohama Cosmo World - 5 min drive - 3.8 km
  • Yokohama Stadium - 5 min drive - 5.7 km

Getting around

  • Tokyo (HND-Haneda) - 28 min drive
  • Yokohama Station - 4 min walk
  • Kanagawa Station - 13 min walk
  • Hiranumabashi Station - 14 min walk
  • Shin-Takashima Station - 15 min walk
  • Takashimacho Station - 17 min walk
  • Mitsuzawashimocho Station - 18 min walk

Restaurants

  • ‪ゴーゴーカレー - ‬1 min walk
  • ‪COMPASS - ‬2 min walk
  • ‪Oslo Coffee Yokohama Joinus - ‬3 min walk
  • ‪ドトールコーヒーショップダイヤモンド店 - ‬3 min walk
  • ‪タカノフルーツパーラー - ‬3 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

When you stay at Yokohama Bay Sheraton Hotel & Towers, you'll be a short five-minute drive from Pacifico Yokohama and Yokohama Cosmo World. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Teppanyaki Sagami, one of 7 restaurants, which serves seafood and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a hot tub. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is close by: Shin-Takashima Station is only 15 minutes on foot.

Languages

English, Japanese

At a glance

Hotel size

  • 348 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (JPY 1900 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • Karaoke
  • Access to nearby health club

Working away

  • Business centre
  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Hot tub
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 97
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 25-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Teppanyaki Sagami – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner.
Ko-No-Hana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Compass – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sai-Ryu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Bay West – This bar only serves dinner. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4500 for adults and JPY 2250 for children

Children & extra beds

  • Rollaway beds are available for JPY 6325.0 per night

Parking

  • Self-parking costs JPY 1900 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 2160 per person, per day. Facilities include fitness facilities and a swimming pool.
  • Guests under 20 years old are not allowed in the swimming pool, fitness facility or hot tub

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers offer free cancellation for a full refund?
Yes, Yokohama Bay Sheraton Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Yokohama Bay Sheraton Hotel & Towers?
Yes, there's an indoor pool.
Are pets allowed at Yokohama Bay Sheraton Hotel & Towers?
Sorry, pets aren't allowed.
Is parking offered on site at Yokohama Bay Sheraton Hotel & Towers?
Yes. Self-parking costs JPY 1900 per night. Electric car charging is available.
What are the check-in and check-out times at Yokohama Bay Sheraton Hotel & Towers?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Yokohama Bay Sheraton Hotel & Towers and nearby?
Yokohama Bay Sheraton Hotel & Towers has an indoor pool and 1 hot tub, as well as a fitness centre and access to a nearby health club.
Are there restaurants at or near Yokohama Bay Sheraton Hotel & Towers?
Yes, there are 7 on-site restaurants, featuring seafood and garden views.
What's the area around Yokohama Bay Sheraton Hotel & Towers like?
Yokohama Bay Sheraton Hotel & Towers is in Yokohama City Centre, a short 4-minute walk from Yokohama Station and 17 minutes' walk from Anpanman Museum.

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jinquan, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Andreas, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
Michele, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

CHIEKO, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

I didnt like how they didnt say i would have to pay to use the pool
Marie, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

I booked a city view we looked out onto a train station We went to swim in the pool and it cost us 2,200.00 yen each and coolly use for 1 hour There are extra hidden fees all over this hotel
Jill, 2-night trip
Verified Expedia guest review

8/10 Very good

I had wait for a long time to check-in, the first in the lobby area which if you sit at the chair you had to order something. I order a lemon soda and it's cost 1400 yen. Then I was took to 26th floor, Shelton Club check-in area, and told I can get some snack & drink. I was wondering why I couldn't be here, since I reserved The Shelton club room. The floor in the room has some uneven level under the carpet, and I almost tripped over a few times. I'm old and needed nice smooth floor. The place is not good as the onsen ryokan in Echigo Yuzawa, but it cost much high price. I stayed at Shelton a few times at other area, and this is the worst place. Staffs are not really good, maybe because it in Yokohama. I don't think I'll go back there, and find other hotel when I visit Yokohama in future.
Misako, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ishan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The service was very good. But I have a question about the cleanliness of the room
Masumi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.
Fiona, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

We finished our Cruiseline trip and stayed at Sheraton Bay Hotel for 1 night .Room is clean and space with two separate wash sink, located near Yokohama Train Station, love it ! Definitely , next time , will arrange longer stays at this Sheraton Hotel.
Wendy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yasutomo, 19-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kazuharu, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

We had a great experience with this hotel. Some of our highlights: - Breakfast was amazing. Lots of options to choose from. Food was very fresh. We loved the fresh orange juice and made-to-order omelets. - Receiving 500 yen voucher for each day we opt out of cleaning service. We were able to use the vouchers on desserts at the hotel’s bakery on the last day of our stay. - Very close to Yokohama Station. - Very close to major shopping centers and dining options - Our room had a great view The room was a little smaller than other hotels we were used to, but it is considered big for hotels in Japan. Overall, we would definitely book again for future visits!
Nhi, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The great difficulty and biggest problem is when arriving from the airport to YCAT bus terminal, one would have to lug your heavy luggage through the building, up and down several steep stairways and escalators, for at least 15 minutes, before arrival at your hotel. This is exhausting and very dangerous as one may fall. Changes have to be made. Thank you.
Sai Kow, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great Yohohama location
The rooms here are US hotel-sized, quite unusual for Japan. Anyway, was here for a conference, and found the hotel to be quite excellent. The breakfast was good, the room very nice (was on a "club" floor but not so much that I could get free drinks at the club), the lobby impressive, and the room priced acceptably. Right across the street from the Yokohama main train station and a hundred restaurants, convenience shops, and the like.
Michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean
Yayoi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Na Wei, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kenji, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Superb!
Lovely hotel. Very convenient for city or port. Extremely efficient staff, extremely polite, very helpful and I couldn't fault them in any way. Very comfortable large room with a proper bath and plenty of room to walk around. Millions of shops nearby, including a Takashimaya just across the bridge from the hotel.
Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pierre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good dining
Noboru, 2-night trip
Verified Expedia guest review