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The Social House Nairobi, a Preferred Lifestyle Hotel

4.0 star property
4-star hotel in Nairobi with 3 restaurants and bar/lounge

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The Social House Nairobi, a Preferred Lifestyle Hotel

Photo gallery for The Social House Nairobi, a Preferred Lifestyle Hotel

Front of property
Restaurant
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 30 per person)
Bathroom

Overview of The Social House Nairobi, a Preferred Lifestyle Hotel

9.6

Exceptional

Property highlights

  • Airport transfer
  • Pool
  • Gym
  • Free WiFi
  • Air conditioning
  • Free parking
Map
154 James Gichuru Road, Nairobi
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Conference centre
  • 7 meeting rooms
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed (Bigger)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Bigger)

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Biggest)

Living area

Room, 1 King Bed (Biggest)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Yaya Centre - 5 min drive
  • The Sarit Centre - 6 min drive
  • Kenyatta International Convention Centre - 9 min drive
  • Nairobi National Park - 11 min drive
  • Village Market - 11 min drive
  • United Nations Office at Nairobi - 13 min drive
  • Thika Road Mall - 19 min drive

Getting around

  • Nairobi (WIL-Wilson) - 25 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 43 min drive
  • Syokimau Station - 41 min drive
  • Nairobi Station - 44 min drive
  • Syokimau SGR Railway Station - 48 min drive
  • Airport pickup service

Restaurants

  • Geco Cafe - 15 min walk
  • Kettle House - 2 min drive
  • The Gret Cafe - 12 min walk
  • Java House - Lavington - 11 min walk
  • Crafty Chameleon Brewhouse & Restaurant - 4 min walk

About this property

The Social House Nairobi, a Preferred Lifestyle Hotel

The Social House Nairobi, a Preferred Lifestyle Hotel puts you within a 15-minute drive of Nairobi National Park and offers an airport pick-up service (available 24 hours) for USD 65 per vehicle. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli, a terrace and a garden.

Languages

English, Swahili

Sustainability

Sustainability practices

Solar energy
Energy-saving switches
Vegetarian dining options
Locally-sourced food (80% minimum)
Water-efficient toilets
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Travelling with children

  • Changing table

What to do

  • Winery release events

Working away

  • 7 meeting rooms
  • Conference centre (904 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Bike parking
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Raised toilet seat
  • Height-adjustable showerheads
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 30 for children
  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

The Social House Nairobi
The Social House Nairobi, a Preferred Lifestyle Hotel Hotel
The Social House Nairobi, a Preferred Lifestyle Hotel Nairobi
The Social House Nairobi a member of Preferred Hotels Resorts

Frequently asked questions

Does The Social House Nairobi, a Preferred Lifestyle Hotel offer free cancellation for a full refund?
Yes, The Social House Nairobi, a Preferred Lifestyle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Social House Nairobi, a Preferred Lifestyle Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Social House Nairobi, a Preferred Lifestyle Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Social House Nairobi, a Preferred Lifestyle Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Social House Nairobi, a Preferred Lifestyle Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 65 per vehicle.
What are the check-in and check-out times at The Social House Nairobi, a Preferred Lifestyle Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Social House Nairobi, a Preferred Lifestyle Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.
What is there to do at The Social House Nairobi, a Preferred Lifestyle Hotel and nearby?
The Social House Nairobi, a Preferred Lifestyle Hotel has a fitness centre and a garden.
Are there restaurants at or near The Social House Nairobi, a Preferred Lifestyle Hotel?
Yes, there are 3 on-site restaurants.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Claus, 2-night trip
Verified Hotels.com guest review

8/10 Very good

shawn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice cool stay in NBO, loved the vibe of the establishment will stay again in near future.
Sara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing service , good food. Rooms are very clean & modern. Hotel all around is a great vibe. The security men are so kind and friendly. One of my favourite hotels ive ever stayed in. I extended my stay by a extra 4 days because the service was so great
Trevor, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Oscar, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hikmat, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Akhter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Anders, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krystle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 8-night trip
Verified Hotels.com guest review