Hotel Botanico & The Oriental Spa Garden

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Primary image
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Indoor spa tub
Minibar, in-room safe, desk, blackout drapes

Overview of Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden

5.0 star property
Luxury hotel with spa, near San Telmo Promenade

9.4/10 Exceptional

431 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free area shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden

Choose dates to view prices

About this area

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
  • Tenerife South Airport (TFS) - 57 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Hotel Botanico & The Oriental Spa Garden

5-star luxury hotel
Take advantage of a roundtrip airport shuttle, a poolside bar, and a free daily manager's reception at Hotel Botanico & The Oriental Spa Garden. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to a massage, a body wrap, or a body scrub at The Oriental Spa Garden, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Asian cuisine and ocean views. Yoga classes and aerobics classes are offered at the health club; Hotel Botanico & The Oriental Spa Garden also has a rooftop terrace, shopping on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, tennis courts, and limo/town car service
  • An area shuttle, a front desk safe, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Botanico & The Oriental Spa Garden include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. Guests reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • HDTVs with satellite channels
  • Balconies, childcare services, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, up to 18 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle within 2 km

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Golf lessons
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (16162 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Piano
  • Health club
  • Golf driving range on site
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.
La Palmera Real - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Hall - This lobby lounge overlooks the garden. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 155 per vehicle (one-way, maximum occupancy 5)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Pet deposit: EUR 50 per stay
  • Pets are allowed for an extra charge of EUR 38 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Botanico & The Oriental Spa Garden offer free cancellation for a full refund?
Yes, Hotel Botanico & The Oriental Spa Garden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 8 October 2022 start from S$293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Botanico & The Oriental Spa Garden?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Botanico & The Oriental Spa Garden?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Botanico & The Oriental Spa Garden?
Yes, dogs are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 38 per pet, per day, and there's also a deposit of EUR 50 per stay. Food and water bowls are available.
Is parking offered on site at Hotel Botanico & The Oriental Spa Garden?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Botanico & The Oriental Spa Garden?
Yes, an airport shuttle is available. The charge is EUR 155 per vehicle one-way.
What are the check-in and check-out times at Hotel Botanico & The Oriental Spa Garden?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Botanico & The Oriental Spa Garden?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (18-min walk) is nearby.
What is there to do at Hotel Botanico & The Oriental Spa Garden and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Hotel Botanico & The Oriental Spa Garden also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Botanico & The Oriental Spa Garden?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views. Nearby restaurants include Don Panito (3-min walk), Mesón Tinguaro (3-min walk), and Oliva (3-min walk).
Does Hotel Botanico & The Oriental Spa Garden have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Botanico & The Oriental Spa Garden like?
Hotel Botanico & The Oriental Spa Garden is a short 18-minute walk from Lago Martianez Swimming Pools and 3 minutes' walk from Botanical Garden of La Orotava.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Absolutely wonderful we love it.
J Alfredo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night trip
Verified Expedia guest review

8/10 Very good

Fabulous
Super friendly staff. Amazing spa. Lovely rooms. On-site food and drink is pretty pricey, plan to eat off site!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a Discovery
We found this hotel delightful. We came for a rest and that is what we got. The grounds are beautiful and the facilities excellent. Great meals, great service. Nothing was too much trouble. The free shuttle bus was useful. We tended to walk into Puerto de la Cruz but used it to return to the hotel. Local buses were 200 m away. Given the opportunity we shall return.
T, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was so good. The staff so really kind and friendly.
MOHAMMAD, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel was fantastic, the staff excellent and the facilities great.
Samuel Luke Dreese, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel
Wonderful family stay. The grounds are lovely, the spa is top quality and the service is excellent. The pool is warm! Only down side is food options for kids felt a bit limited but overall very happy with our stay.
Michael, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Great experience, beautiful gardens.
The hotel itself was a little dated but overall a good standard. The breakfast was superb, the staff amazing and the spa really is first class. We all had massages and they were the best we’ve ever had, tailored to your requirements. We thought the bar snacks were quite pricey tbh.
Jason, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LIMOR, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just as we remembered
John, 4-night romance trip
Verified Expedia guest review