Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300
What's nearby
Chignahuapan Downtown Park - 11 min drive - 7.3 km
Casa del Axolote - 11 min drive - 7.3 km
Basilica of the Immaculate Conception - 11 min drive - 7.2 km
Quetzalapan Falls - 16 min drive - 8.3 km
Tuliman Waterfalls - 20 min drive - 10.5 km
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 127 min drive
Restaurants
El Rincon Mexicano - 10 min drive
Enrico Ristorante - 10 min drive
Chiconahui - 11 min drive
El Portalito - 11 min drive
Salón Social "La Taberna - 11 min drive
About this property
Hotel y Aguas Termales de Chignahuapan
Bring the family when you stay at Hotel y Aguas Termales de Chignahuapan in Chignahuapan and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. An indoor pool, a bar/lounge and a sauna are other features.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Free water park access
Children's pool
Playground
What to do
Hot springs
Shopping
Working away
3 meeting rooms
Computer station
Conference centre (4750 square feet of space)
Services
24-hour front desk
Pool loungers
Facilities
Garden
Terrace
Fireplace in reception
An indoor pool
Free water park
Full-service spa
Sauna
Water slide
Banquet hall
Reception hall
Outdoor entertainment area
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Heating
Window screens
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Spring water bath
Separate bath and shower
Soap and shampoo
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Guests under 15 years old are not allowed in the spa
Hot springs access available from 7:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan
Frequently asked questions
Does Hotel y Aguas Termales de Chignahuapan offer free cancellation for a full refund?
Yes, Hotel y Aguas Termales de Chignahuapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel y Aguas Termales de Chignahuapan?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel y Aguas Termales de Chignahuapan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel y Aguas Termales de Chignahuapan?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel y Aguas Termales de Chignahuapan?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Hotel y Aguas Termales de Chignahuapan and nearby?
On-site recreation at Hotel y Aguas Termales de Chignahuapan includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel y Aguas Termales de Chignahuapan also has a water slide and a sauna, as well as a garden.
Are there restaurants at or near Hotel y Aguas Termales de Chignahuapan?
Yes, there's an on-site restaurant.
Does Hotel y Aguas Termales de Chignahuapan have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hotel y Aguas Termales de Chignahuapan like?
Hotel y Aguas Termales de Chignahuapan is located by the river.
Popular attractions include Chignahuapan Downtown Park, which is 11 minutes away by car.
Hotel y Aguas Termales de Chignahuapan Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 November 2024
Great!!
Avelina
Avelina, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 October 2023
martin
martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2023
No coffe in the roon
Guadalupe
Guadalupe, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 August 2023
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 October 2022
Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.
luis
luis, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 July 2022
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
7 December 2020
A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway.
Due to safety regulations from covid, the large thermal baths are temporarily closed to public use.
But each room has its own private thermal tub.
If you want to relax even more, check out the services from the spa.
In the dining room, meals were served buffet style.
And they making an excellent margarita...
david
david, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
14 November 2024
Terry
Terry, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 September 2024
Pues ya hay lugares que se ben descuidados, del restaurante la comida tiene buen sabor pero el agua que había le faltaba dulce por lo demás todo bien.
EVERARDO
EVERARDO, 1-night romance trip
Verified Expedia guest review
8/10 Very good
2 September 2024
Saira
Saira, 1-night trip
Verified Expedia guest review
8/10 Very good
12 August 2024
Las habitaciones con su tina propia de agua termal
ANTONIETA
ANTONIETA, 2-night family trip
Verified Expedia guest review
8/10 Very good
7 August 2024
todo ok
JOSE LUIS
JOSE LUIS, 2-night family trip
Verified Expedia guest review
2/10 Poor
2 August 2024
CARLOS
CARLOS, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Esta todo muy bien!
Víctor Manuel
Víctor Manuel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
El personal del restaurante muy atento y también de las albercas familiares
Jenny Daniela
Jenny Daniela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Excelente opción
armando
armando, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 June 2024
María del Rocío
María del Rocío, 1-night trip
Verified Expedia guest review
8/10 Very good
11 June 2024
Otro nivel
german
german, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 June 2024
Jose Filomeno Conrado
Jose Filomeno Conrado, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 May 2024
Por el precio deberían dar café habitación 2 focos no servia faltaba tapa.
colchón estaba manchado muy caro para el servicio que dan en algunas áreas del hotel con latas y papeles tienen una barranca hermosa no le dan mantenimiento ni riegan
José
José, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Installaciones magicas
Las instalaciones estan muy bonitos y las aguas termales ni se diga. Regresare de vuelta cuando pueda. Dos dias enteros es mas que suficiente en una Junior Suite.