Jalan Seladang Block B, Johor Bahru, Johor Bahru, 80250
What's nearby
KSL City Mall - 3 min walk - 0.3 km
Plaza Pelangi - 10 min walk - 0.9 km
Komtar JBCC - 3 min drive - 3.4 km
Johor Bahru City Square - 4 min drive - 3.8 km
Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive - 4.0 km
Getting around
Singapore (XSP-Seletar) - 33 min drive
Senai International Airport (JHB) - 34 min drive
Changi Airport (SIN) - 46 min drive
JB Sentral - 8 min drive
Kempas Baru Station - 11 min drive
Restaurants
D'Laksa 正宗槟城叻沙 - 3 min walk
D'Shanghai 大上海 - 3 min walk
Saigon Saturday - 2 min walk
Blackball 黑丸 Original Taiwanese Tea & Dessert - 3 min walk
黑丸 BlackBall - 1 min walk
About this property
JB City Shopping Mall Apartment
JB City Shopping Mall Apartment puts you a short five-minute drive from KSL City Mall and Johor Bahru City Square. Guests can take a dip in the outdoor pool or grab a bite to eat at Secret recipe, which serves lunch and dinner. There are 10 coffee shops/cafes, a fitness centre and in-room conveniences such as washing machines and fridges.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
3 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [D’esplanade Residence Block lobby]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
10 coffee shops
Restaurant
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Playground
Children's menu
Services
Luggage storage
Facilities
ATM/banking
Garden
Terrace
Fitness centre
An outdoor pool
Steam room
Outdoor entertainment area
Accessibility
Lift
Accessible bath
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Washing machine
What to enjoy
Balcony
Separate dining area
Separate sitting area
Freshen up
Shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized fridge/freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes and utensils
Free tea bags/instant coffee
Special features
Dining
Secret recipe – This café serves lunch and dinner. A children's menu is available.
Subway – On-site café. Open daily.
Routine – On-site café. Open daily.
Old town – On-site café. Open daily.
Matang Seafood – On-site restaurant. Open daily.
Fees & policies
Refundable deposits
A damage deposit of MYR 200 will be collected before check-in
Optional extras
Late check-in between noon and 2:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Policies
This property accepts cash.
Also known as
Jb City Shopping Mall
JB City Shopping Mall Apartment Hotel
JB City Shopping Mall Apartment Johor Bahru
JB City Shopping Mall Apartment Hotel Johor Bahru
Frequently asked questions
Does JB City Shopping Mall Apartment offer free cancellation for a full refund?
Yes, JB City Shopping Mall Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JB City Shopping Mall Apartment?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at JB City Shopping Mall Apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JB City Shopping Mall Apartment?
Yes, there's free self parking.
What are the check-in and check-out times at JB City Shopping Mall Apartment?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at JB City Shopping Mall Apartment and nearby?
JB City Shopping Mall Apartment has an outdoor pool and a steam room, as well as a garden.
Are there restaurants at or near JB City Shopping Mall Apartment?
Yes, there's an on-site restaurant, Secret recipe.
Does JB City Shopping Mall Apartment have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
Does JB City Shopping Mall Apartment have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JB City Shopping Mall Apartment like?
JB City Shopping Mall Apartment is a short 3-minute walk from KSL City Mall and 10 minutes' walk from Plaza Pelangi.
JB City Shopping Mall Apartment Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
26 December 2024
Not recommended
Bath tub leaking wet whole toilet. Aircon remote controller not working. Even after changed batteries. Iron not hot and ironing board bends and not firm. Lifts are slow and i have to take the stairs. Just bad experience.
Verified traveller
4-night business trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Lift condition
Overall i think is a good stay.
But there are like 4 lift, but not any in optimal conditions for our first day. I think the lift planning could be better managed.
The instructions to check in can be simplified, giving one long message. Then could be accompanied by all the photos and videos.
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Goh
Goh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Goh
Goh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Alvin
Alvin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Got very prompt reply whenever questions raised
Joyce
Joyce, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 September 2024
Checking In and Out was smooth.
Daniel
Daniel, 3-night trip
Verified Expedia guest review
8/10 Very good
7 September 2024
Very comfortable apartment which is clean and well equipped . Highly convenient & accessible to the KSL shopping centre & shops around. There’s a family mart below the apartment too. Value for money. Only thing is to remember to bring your toothbrush/toothpaste as they don’t provide (towels shampoo soap all have )
Chantel
Chantel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Yan Yi Lan
Yan Yi Lan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 August 2024
Everything was okay,pleasant , clean
Muhammad
Muhammad, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
9 August 2024
Lift very bad all spoil
betty
betty, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Safe
Hsin Kerng
Hsin Kerng, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 July 2024
Comfortable stay, good location
Comfortable studio apartment room with multiple beds. There was a balcony but it was locked so we couldn’t access it.
Priyanka
Priyanka, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
It's a spacious apartment that is conveniently located above KSL shopping mall. The apartment has multiple rooms, including a dining and kitchen area, and living room to gather.
Ivy
Ivy, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 May 2024
The area is close to Woodlands checkpoint, nearby restaurants, car wash and safer parking.
Zaw
Zaw, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 May 2024
JB visit
All check-in Check- out via social media.
New experience.
Yin Kwong
Yin Kwong, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 April 2024
Stay was good for 1 night. Check in details was given on the day via whats app. Perhaps they can improve the lift system as it’s sow to serve the crowds.
Kelly
Kelly, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 March 2024
Ahkin
Ahkin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 March 2024
Bad experience staying this Apartment..👎👎👎👎
Can say is a very bad dream of staying here👎👎👎😡😡😡😡Air con keep break down every 15 minutes n stop running .very frustrated .calling the apartment in charge..they didn't helping..and just say the air con sensor cannot attached..give alot of excuse..bed sheets n bed room super dirty n dusty.... please ask that for refund me .will not staying here anymore..👎👎👎..the guest lift also a big problem...a few lift break down everyday..
Cindy
Cindy, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 February 2024
all was great and yes its nice accessible easily to the mall and the walkabouts the area. the only fall back was the lift. its faulty, not reflecting the correct level its at and at times, missing the level sequence. its also VERY slow. you may need to wait around 20 mins to 30 mins during peak.
Glen
Glen, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 January 2024
Pros: Easy check in, great location for shopping at the KSL mall and vicinity. Make sure you read the pre-check in information and contact the host via whatsapp prior to check in.
Cons: Limited channels on TV - unable to log into TV apps despite having a personal account, as such we could only watch limited free shows on the apps which also took a long time to buffer due to poor internet connection. Otherwise, wifi is not a problem if you are not connecting to the internet using the TV. Kettle and microwave oven provided in kitchen but no coffee or teas. Plates and cutlery provided but no pots/ pans or cooking utensils.