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THE KAHALA Hotel & Resort YOKOHAMA

Photo gallery for THE KAHALA Hotel & Resort YOKOHAMA

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Point of interest
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of THE KAHALA Hotel & Resort YOKOHAMA

THE KAHALA Hotel & Resort YOKOHAMA

4.5 star property
Luxury hotel with spa, near Pacifico Yokohama
8.8 out of 10 Fabulous
8.8/10 Fabulous

99 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is S$345
Price available on 31/05/2023
Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012
Main amenities
  • Housekeeping once per stay
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Room service
  • In-room childcare
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Yokohama City Centre
  • Pacifico Yokohama - 9 min walk
  • Tokyo Bay - 29 min walk
  • Yokohama Stadium - 35 min walk
  • Anpanman Museum - 1 min drive
  • Yokohama Cosmo World - 2 min drive
  • Landmark Tower - 2 min drive
  • Red Brick Warehouse - 3 min drive
  • Yokohama Arena - 11 min drive
  • Nissan Stadium - 13 min drive
  • Zoorasia Yokohama Zoological Gardens - 15 min drive

Getting around

  • Tokyo (HND-Haneda) - 28 min drive
  • Yokohama Station - 18 min walk
  • Sakuragicho Station - 21 min walk
  • Tobe Station - 21 min walk
  • Minatomirai Station - 9 min walk
  • Shin-Takashima Station - 9 min walk
  • Takashimacho Station - 16 min walk

Restaurants

  • ゴハンみなとみらいセンタービル店 - 9 min walk
  • スターバックス - 9 min walk
  • はま寿司 - 5 min walk
  • スターバックス - 9 min walk
  • Tully's Coffee - 7 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

When you stay at THE KAHALA Hotel & Resort YOKOHAMA, you'll be within a 15-minute drive of Tokyo Bay and Yokohama Arena. Guests can be pampered with facials at the spa, and OZIO, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Minatomirai Station is 9 minutes and Shin-Takashima Station is 9 minutes.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site valet parking (JPY 4000 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Bed rails

Working away

  • Conference space (1647 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Electronic bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

OZIO – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required.
HAMA – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE – This lobby lounge only serves light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 5692 for adults and JPY 3795 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of JPY 3795 per stay

Renovations and closures

The following facilities or services will be unavailable from June 19 2023 to June 29 2023 (dates subject to change):
  • Sauna

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 12650 per night

Parking

  • Covered valet parking costs JPY 4000 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 3795 per stay
  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 4 years old are not allowed in the swimming pool or hot tub
  • Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Does THE KAHALA Hotel & Resort YOKOHAMA offer free cancellation for a full refund?
Yes, THE KAHALA Hotel & Resort YOKOHAMA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at THE KAHALA Hotel & Resort YOKOHAMA?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at THE KAHALA Hotel & Resort YOKOHAMA on 31 May 2023 start from S$345, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at THE KAHALA Hotel & Resort YOKOHAMA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at THE KAHALA Hotel & Resort YOKOHAMA?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at THE KAHALA Hotel & Resort YOKOHAMA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at THE KAHALA Hotel & Resort YOKOHAMA?
Yes. Valet parking costs JPY 4000 per night. Parking spaces may be limited.
What are the check-in and check-out times at THE KAHALA Hotel & Resort YOKOHAMA?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at THE KAHALA Hotel & Resort YOKOHAMA and nearby?
THE KAHALA Hotel & Resort YOKOHAMA has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near THE KAHALA Hotel & Resort YOKOHAMA?
Yes, there are 2 on-site restaurants, featuring Italian cuisine and ocean views.
What's the area around THE KAHALA Hotel & Resort YOKOHAMA like?
THE KAHALA Hotel & Resort YOKOHAMA is a short 9-minute walk from Minatomirai Station and 6 minutes' walk from Anpanman Museum.

Reviews

8.8

Fabulous

9.5/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

シャトルバスがほしい。 タクシーの送迎に料金がかかった。
Yuki, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The room was good apart from that there was a walkway one floor down so if you have your windows open everyone could see in. The staff were fine but I wouldn’t compare it to other luxury hotels.
Kelsey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel staff were very friendly and helpful. We also enjoyed the pool facilities.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ayaka, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

HIROKI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

yukihide, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KAZUKO, 1-night trip
Verified Expedia guest review

8/10 Very good

お部屋の綺麗さ、サービス等とても素晴らしかった。強いて言えば、朝食が名物のシンパンケーキ含めあまり美味しくなかった。クロッフルは大変美味しかった。
Verified Expedia guest review

6/10 Good

KAYO, 1-night trip
Verified Hotels.com guest review

6/10 Good

他は全員素敵な方でしたか
Yumi, 1-night trip
Verified Hotels.com guest review