THE KAHALA Hotel & Resort YOKOHAMA puts you a short five-minute drive from Tokyo Bay and Pacifico Yokohama. Guests can be pampered with facials at the spa, and OZIO, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Minatomirai Station is 9 minutes and Shin-Takashima Station is 9 minutes.
Languages
Chinese (Mandarin), English, French, German, Japanese, Russian
At a glance
Hotel size
146 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property may offer in-room breakfast instead of the listed breakfast type on select days.
Breakfast is not included in breakfast rate plan for children ages 0-5, and can be requested on-site for the listed child breakfast fee (subject to availability).
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site valet parking (JPY 4000 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 8:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Room service (late night)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Bed rails
Working away
Conference space (1647 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Art gallery on-site
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Sign language-capable staff
Handrails in hallways
Front entrance ramp
Wheelchairs available on site
Hand-held shower heads
Magnifying mirror
Height-adjustable showerheads
Grab bar near toilet
Well-lit path to entrance
Step-free path to entrance
Area rugs in public areas
Smooth flooring in public areas
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
What to enjoy
Separate dining area
Freshen up
Private bathroom
Separate bath and shower
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Office
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Fridge
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.
Dining
OZIO – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE – This lobby lounge only serves light fare. Open daily.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 5692 for adults and JPY 3795 for children
Late check-out can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of JPY 3795 per stay
Renovations and closures
The following facilities or services will be unavailable from November 26 2024 to November 27 2024 (dates subject to change):
Fitness facilities
Sauna
Spa
Spa/Beauty services
Swimming pool
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Covered valet parking costs JPY 4000 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of JPY 3795 per stay
Pool access available from 6:00 AM to 10:00 PM
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama
Frequently asked questions
Does THE KAHALA Hotel & Resort YOKOHAMA offer free cancellation for a full refund?
Yes, THE KAHALA Hotel & Resort YOKOHAMA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE KAHALA Hotel & Resort YOKOHAMA?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from November 26 2024 to November 27 2024 (dates subject to change).
Are pets allowed at THE KAHALA Hotel & Resort YOKOHAMA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at THE KAHALA Hotel & Resort YOKOHAMA?
Yes. Valet parking costs JPY 4000 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at THE KAHALA Hotel & Resort YOKOHAMA?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at THE KAHALA Hotel & Resort YOKOHAMA and nearby?
THE KAHALA Hotel & Resort YOKOHAMA has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near THE KAHALA Hotel & Resort YOKOHAMA?
Yes, there are 2 on-site restaurants, featuring Italian cuisine and ocean views.
What's the area around THE KAHALA Hotel & Resort YOKOHAMA like?
THE KAHALA Hotel & Resort YOKOHAMA is a short 9-minute walk from Minatomirai Station and 9 minutes' walk from Pacifico Yokohama.
THE KAHALA Hotel & Resort YOKOHAMA Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 December 2024
Sachiko
Sachiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Mingdi
Mingdi, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
For those regular travellers to Japan.
This is another 5-stars hotel for the locals!
The hotel facilities are 5-stars. Bellboys and housekeeping are exceptional but the checkin and checkout processes felt robotics, unwelcome, fake. The fact that both ladies at checkin and checkout satdown behind the table at all times and did not get up said so much about the whole experience. Aloha!
Dominic
Dominic, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Amazing
First class all the way. From walking into the hotel, check-in, our entire stay until check-out, we had an amazing experience. All staff were extremely friendly and helpful, the room was outstanding and well appointed, the resort is in a very walkable location. We felt like celebrities our entire stay and wouldn't hesitate to stay here again.