7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
What's nearby
Rouen Cathedral - 2 min walk - 0.2 km
Rouen Christmas Market - 2 min walk - 0.2 km
Gros Horloge - 5 min walk - 0.4 km
Tour Jeanne d'Arc - 9 min walk - 0.8 km
Charles Nicolle Hospital - 16 min walk - 1.4 km
Getting around
Rouen (URO-Rouen - Seine Valley) - 26 min drive
Theatre des Arts Tram Station - 7 min walk
Beauvoisine Tram Station - 11 min walk
Gare-Rue Verte Tram Station - 13 min walk
Palais de Justice Tram Station - 5 min walk
Honoré de Balzac Tram Stop - 26 min walk
Restaurants
Dame Cakes - 2 min walk
Brasserie Paul - 3 min walk
First Avenue - 3 min walk
Le Bovary - 3 min walk
Subway - 2 min walk
About this property
Mercure Rouen Centre Cathedrale
Located near a train station, Mercure Rouen Centre Cathedrale is a great choice for a stay in Rouen. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Palais de Justice Tram Station is 5 minutes away.
Languages
English, French, Spanish
At a glance
Hotel size
125 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 18 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Library
Television in common areas
At least 80% of food locally sourced
At least 80% organic food
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Step-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 19.90 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self-parking costs EUR 18 per day
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen
Frequently asked questions
Does Mercure Rouen Centre Cathedrale offer free cancellation for a full refund?
Yes, Mercure Rouen Centre Cathedrale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Rouen Centre Cathedrale?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Rouen Centre Cathedrale?
Yes. Self-parking costs EUR 18 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Rouen Centre Cathedrale?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Rouen Centre Cathedrale and nearby?
Recommended spots to visit include Rouen Cathedral (2-min walk) and Church of Saint-Maclou (4-min walk), along with Gros Horloge (5-min walk) and Saint-Ouen Church (5-min walk).
Are there restaurants at or near Mercure Rouen Centre Cathedrale?
Yes, there's an on-site restaurant.
What's the area around Mercure Rouen Centre Cathedrale like?
Mercure Rouen Centre Cathedrale is in Rouen City Centre, a short 5-minute walk from Palais de Justice Tram Station and 5 minutes' walk from Gros Horloge. Travellers give top marks for the hotel's prime location.
Mercure Rouen Centre Cathedrale Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
17 December 2024
Maxime
Maxime, 1-night business trip
Verified Hotels.com guest review
6/10 Good
5 December 2024
Bien mais pas les oreillers
Les oreillers sont en matière synthétiques donc très désagréables. Difficile de bien dormir dans ces conditions
Thomas
Thomas, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Philippe
Philippe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
Sophie
Sophie, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 November 2024
Pierre
Pierre, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Sharon R
Sharon R, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Pascale
Pascale, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Oliver
Oliver, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
The Hotel location is perfect, confortable and clean. We received an outstanding care from all the staff. Overall an excelente experience, 100% recommended.
Jenny
Jenny, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Dave
Dave, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Lovely hotel in the heart of the historical part of Rouen. Very walkable. Room was very clean and spacious. Breakfast was excellent. Parking is somewhat difficult. We had a van which did not fit in their underground parking. Be prepared to drive around to find a parking spot.
Herma
Herma, 2-night romance trip
Verified Expedia guest review
8/10 Very good
21 September 2024
Chris
Chris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Parking access is difficult. Otherwise the stay was pretty good. They did not clean our room, however.
Brigitte
Brigitte, 2-night family trip
Verified Expedia guest review
8/10 Very good
11 September 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
James
James, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 September 2024
Good value
Jeff
Jeff, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Centrally located downtown, easy access and great friendly environment. Local eateries were great.
DESMOND
DESMOND, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Great location, steps to the Cathedral
Modern, clean, well-appointed hotel in an excellent part of town, steps from the Cathedral.
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
The location of this hotel is fantastic for sightseeing - right next to the Cathedral and amongst beautiful streets. We found the staff at this hotel to be exceptionally helpful and we really enjoyed the breakfasts. There is on -site parking which we found to be very convenient, and we were emailed with parking instructions prior to our stay. Thank you to the wonderful staff!
Sarah
Sarah, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
Couldn’t ask for a better location. You can walk to everything . Beautiful part of the city..Has an underground parking garage which was great. Steep and a little challenging to get in and out. But so nice to have in the city center. Interior and bathrooms could use an update. But I would stay there again because of the location.
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Location!
Absolutely wonderful hotel. Location, breakfast are excellent! Staff is very friendly and eager to help.
Olga
Olga, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 August 2024
Great location in the centre of Rouen and staff friendly.
We stayed twice, once on our way down to Bordeaux area and again on the way up.
First room had a weird bathroom, a large, but odd toilet that looked like the original one had broken, and they changed it for whatever they had, which didn't quite fit. There was urine all round the toilet seat brackets and dirt in the corners of the room.
Second room was ok, but again room was dirty, looked like they just swilled a mop around the bathroom and didn't bother with the corners that missed.
Wouldn't stay there again.