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All properties in Tachikawa, Tokyo Prefecture, Japan

SORANO Hotel

3.5-star hotel with outdoor pool, near Showa Kinen Park

  • Free WiFi
From
S$483

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  • Lobby
  • Poolside Bar
  • Indoor Pool
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W1 3-1 Midorimachi, Tachikawa, 190-0014, Tokyo, Japan
9.0.Superb.
  • The room was really cool, loved the pool too, breakfast was not so good, just that in the end the service at reception, while we were checking out, was the worst ever. Tried to…

    Sep 28, 2020

See all 72 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 81 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • Showa Kinen Park - 3 min walk
  • Green Springs Shopping Mall - 4 min walk
  • Tama Zoo - 4.7 mi / 7.5 km
  • MetLife Dome - 5.6 mi / 9 km
  • Yokota Air Base - 5.6 mi / 9.1 km
  • Tokyo Racecourse - 8.5 mi / 13.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Sky King Park View
  • Premier Park View
  • Studio Park View
  • Spa Suite
  • Dog-friendly Spa Suite

What’s around

Landmarks

  • Showa Kinen Park - 3 min walk
  • Green Springs Shopping Mall - 4 min walk
  • Tama Zoo - 4.7 mi / 7.5 km
  • MetLife Dome - 5.6 mi / 9 km
  • Yokota Air Base - 5.6 mi / 9.1 km
  • Tokyo Racecourse - 8.5 mi / 13.7 km
  • Mount Takao - 16.2 mi / 26.1 km
  • Ghibli Museum - 17.1 mi / 27.5 km

Getting around

  • Haneda Airport (HND) - 77 min drive
  • Tachikawa Station - 8 min walk
  • Nishi-Tachikawa Station - 21 min walk
  • Nishi-Kunitachi Station - 24 min walk
  • Tachikawa-Kita Station - 6 min walk
  • Takamatsu Station - 12 min walk
  • Tachikawa-Minami Station - 12 min walk
map
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W1 3-1 Midorimachi, Tachikawa, 190-0014, Tokyo, Japan

At a glance

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Thursday - Wednesday: 3:00 PM - noon
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets stay free (dogs only)
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 2200 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Pilates classes on site
  • Yoga classes/instruction on site

Services

  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2020
  • Elevator

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Accessible bathtub

Languages Spoken

  • English
  • French
  • Japanese
  • Portuguese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Lanai

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between JPY 1980 and JPY 3080 for adults, and JPY 1980 and JPY 3080 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Self parking costs JPY 2200 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access is available for an extra charge of JPY 2200 per night
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Sorano Hotel Hotel
  • Sorano Hotel Tachikawa
  • Sorano Hotel Hotel Tachikawa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, SORANO Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2200 per night. Parking spots may be limited.
  • Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Yes, dogs stay free, with a limit of 2 per room. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 2:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Jonathan's (4-min walk), Excelsior Caffe (5-min walk), and IKEA Tachikawa (5-min walk).
  • Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in the indoor and outdoor pools after a day out and about. SORANO Hotel also has a steam room and spa services.
9.0.Superb.
  • 6.0.Good

    良かったですが…

    お部屋はとても清潔で良かったのですが、 ジャグジーのエリアの扉などがあまり綺麗ではなかったのが残念でした。 あとチェックアウトの際にロビーに凄く沢山スタッフの方がいらして少し窮屈感がありました。 もう少し少なくても良いのではないかと…

    SHOKO, 1 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    さすが新しいホテル

    出来て1年の新しいホテルだけあってどこもきれいです。部屋も綺麗だし眺めも最高でした。浴室も新しいので、すぐ乾きます。 目玉のプールも、スパやミストサウナも最高でした。ジムも人が少なくてよかったです。 プールは予約制の割に人がいた印象でした。二時間制を1時間にして人数を区切ったら、マスクなしで他人と近距離で接触することに抵抗がある神経質な人にはありがたいなと思いました。 他の口コミで接客がイマイチとありましたが、どのスタッフも丁寧で感じよかったです。

    MEGUMI, 1 night family trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    とても快適

    部屋が広く、ベランダも清潔でとても快適だった。宿泊者無料のバーカウンターもドリンクが美味しかった。朝食も健康的で満足。また泊まりたい。

    1 night trip, Aug 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    スパは快適で気持ちよかったです。 アメニティがエコの為か備え付けられていないのが不便です。 レストランとスパの終了時間が被っていてレストランを諦めざるを得なかったのは残念。 でもその分部屋ではゆっくり過ごせました。

    1 night trip with friends, Jun 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    また行きたいです。

    清潔感があり、素晴らしいホテルでした。 サービスも行き届いてます。 近いのでまたぜひ泊まりに行きたいです。 駐車場代が有料だったのが少し残念です。

    1 night family trip, May 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    色々中途半端

    無料でグレードアップしてもらえましてが、クシがなかったり歯ブラシが有料だったり。ホームページには書いてありますが、やはりそれなりの値段を払っているので無料で置いてある方がいいと思います。あと駐車料金も高すぎます。 宿泊者でもスパ利用が有料なのも、利用する気がなくなってしまいました。

    1 night family trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    フロントにいる接客係が多く、接客慣れしていない。一人に対し3~4名出てくるが、肝心な点は説明を忘れる。 駐車場の係も同様

    naomi, 1 night trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    とても良いホテルでした。清潔で、スタッフの方の対応も良かったです。チェックインはソファで座ったまま行えて快適でした。 インフィニティプールは絶対入るべきです!冬でも温水なのでぜんぜん入れました! まだ出来たばかりのホテルということで、新人スタッフさんも多かったので、サービスの向上のため研鑽を重ねていただけるともっと良いホテルになると期待でいっぱいです!

    1 night trip with friends, Jan 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    初めて滞在しましたが、思っていた以上に綺麗で、お部屋は広くゆったりしていました。スパからは、富士山が見え最高の景色です。チェックイン後と翌日のチェックアウトまでの2回利用しました。都内在住ですが、短時間でこんなにリフレッシュ出来るなんて最高です✨機会があれば、また利用したいですし、是非オススメします。

    KYOKO, 1 night family trip, Dec 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    プール最高

    部屋と屋上プールは抜群に良かったです。食事等少々値段が高いのが気になるくらい。それ以外は良かったのでまた泊まりたいです

    1 night family trip, Dec 26, 2020

    Verified Hotels.com guest review

See all 72 reviews