Came in very late and left early but here is what I saw. The remote to TV did not work no volume no smooth channel change, toilet paper dispenser was unreachable from seat for small and old, it was a mystery where coffee was, ice machine??, old walkers were put in farthest away rooms, and some poor woman was crying in hall because she was being kicked out because she couldn’t provide proof she rented for three days. Released from hospital the day before I thought they’d help her she could hardly walk to service desk once. Breakfast was there in some dark room but you had to pay extra, since when?