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DoubleTree by Hilton Hotel Grand Rapids Airport

Photo gallery for DoubleTree by Hilton Hotel Grand Rapids Airport

Reception
Outdoor wedding area
Exterior
Room, 2 Queen Beds, Refrigerator | In-room safe, desk, laptop workspace, blackout curtains
Ballroom

Overview of DoubleTree by Hilton Hotel Grand Rapids Airport

DoubleTree by Hilton Hotel Grand Rapids Airport

4.0 star property
Suburban hotel in Kentwood with indoor pool and restaurant
7.8 out of 10 Good
7.8/10 Good

742 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
4747 28th St Se, Grand Rapids, MI, 49512
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • 24-hour business centre
  • 10 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Kentwood
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive
  • Downtown Market - 13 min drive
  • DeVos Performance Hall - 12 min drive
  • Van Andel Arena - 12 min drive
  • John Ball Zoo - 14 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 5 min drive
  • Grand Rapids Station - 13 min drive
  • Free airport shuttle

Restaurants

  • Starbucks - 2 min drive
  • Starbucks - 8 min walk
  • McDonald's - 11 min walk
  • Panera Bread - 2 min drive
  • Texas Roadhouse - 2 min drive
Map

About this property

DoubleTree by Hilton Hotel Grand Rapids Airport

DoubleTree by Hilton Hotel Grand Rapids Airport is only 3 mi (4.8 km) from the airport and offers a free shuttle (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and restaurant.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (7484 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1979
  • ATM/banking
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Ganders Restaurant – On-site restaurant.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 6 to 16 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Rapids Airport Hilton
Hilton Grand Rapids Airport
Hilton Hotel Grand Rapids Airport
Grand Rapids Hilton
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
DoubleTree Hilton Grand Rapids Airport Hotel
DoubleTree Hilton Grand Rapids Airport
Doubletree By Hilton Rapids
DoubleTree by Hilton Grand Rapids Airport
DoubleTree by Hilton Hotel Grand Rapids Airport Hotel
DoubleTree by Hilton Hotel Grand Rapids Airport Grand Rapids

Frequently asked questions

Does DoubleTree by Hilton Hotel Grand Rapids Airport offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Grand Rapids Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Grand Rapids Airport?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Grand Rapids Airport?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Grand Rapids Airport?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel Grand Rapids Airport?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by DoubleTree by Hilton Hotel Grand Rapids Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Grand Rapids Airport?
You can check in from 4:00 PM - 2:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Grand Rapids Airport and nearby?
DoubleTree by Hilton Hotel Grand Rapids Airport has an indoor pool and a fitness centre, as well as a picnic area.
Are there restaurants at or near DoubleTree by Hilton Hotel Grand Rapids Airport?
Yes, there's an on-site restaurant, Ganders Restaurant.
What's the area around DoubleTree by Hilton Hotel Grand Rapids Airport like?
DoubleTree by Hilton Hotel Grand Rapids Airport is in Kentwood, a short 5-minute drive from Gerald R. Ford International Airport (GRR) and 6 minutes' walk from Patterson Ice Center.

Reviews

7.8

Good

8.3/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

HVAC system was not working well
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yodithsell, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not worth the cost
The room was very dated, didn't look like photos on website. Service at check-in was not pleasant. Room was not clean, sink and tub were both dirty. Difficult to get additional towels and have the trash taken, as there was not housekeeping available. Very loud, could hear every noise from hallway and surrounding rooms.
Melinda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Room was not ready for check in at 6pm. Nothing offered for late check in.
Jason, 2-night trip
Verified Expedia guest review

8/10 Very good

Lisa, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

I tried to check out on Saturday. And they wouldnt let me. Somone tried to break in my room
Mariyah, 2-night family trip
Verified Expedia guest review