On Penang's sun-kissed shores, Shangri-La Golden Sands offers a family-friendly haven. Unwind on the pristine white sand beach, indulge in rejuvenating massages or tee off at the 9-hole golf course. With an array of activities like ecotours and tennis courts, this resort provides endless fun for all ages.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Laundry facilities
Gym
Air conditioning
24/7 front desk
Main amenities (12)
Daily housekeeping
Golf course
On the beach
Restaurants and bar/lounge
2 outdoor pools
Free water park
Breakfast available
Free children's club
Free supervised childcare
2 outdoor tennis courts
Health club
Children's pool
Feel at home (6)
Children stay free
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
The current price is S$128
S$128
includes taxes & fees
20 Mar - 21 Mar
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Executive Room, 1 King Bed, Sea View
Executive Room, 1 King Bed, Sea View
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
30 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
36 sq m
Hill view
Sleeps 3
1 King Bed
View all photos for Executive Room, 2 Single Beds, Sea View
Executive Room, 2 Single Beds, Sea View
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
30 sq m
Sea view
Sleeps 3
2 Single Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
30 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
30 sq m
Sleeps 3
2 Single Beds
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
36 sq m
Hill view
Sleeps 3
2 Single Beds
View all photos for Executive Suite, 1 King Bed, Sea View
At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball and beachside drinks, plus you'll be within a five-minute walk of Ferringgi Beach. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian, Japanese, Malay
At a glance
Hotel size
387 units
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Free water park access
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Local/corner shop
Lifeguard on-site
What to do
On the beach
Tennis lessons
Beach volleyball
Ecotours
Golf lessons
Mini golf
Shopping
Access to nearby outdoor pool
Access to nearby health club
Boat tours nearby
Working away
Business centre
5 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 1980
Safe-deposit box at front desk
Garden
Picnic area
Library
Television in common areas
Health club
Golf course on-site
2 outdoor pools
Free water park
Arcade/games room
2 outdoor tennis courts
Water slide
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 180
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 82 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 150 per night
Pool, spa, & gym (if applicable)
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town
Frequently asked questions
Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?
Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Golden Sands, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Golden Sands, Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Golden Sands, Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Shangri-La Golden Sands, Penang and nearby?
Have fun with on-site activities such as volleyball, and practise your swing at the golf course. Additional recreation on-site includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a water slide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La Golden Sands, Penang?
Yes, there's an on-site restaurant.
What's the area around Shangri-La Golden Sands, Penang like?
Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.
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Shangri-La Golden Sands, Penang Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Great stay for a family
We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
John
John, 3-night trip
8/10 Very good
12 February 2025
we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Bak Huat
Bak Huat, 2-night trip
10/10 Exceptional
9 January 2025
The place to stay at Batu Feringgi
Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Arcangel
Arcangel, 4-night trip
8/10 Very good
3 January 2025
Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered
Verified traveller
5-night trip
10/10 Exceptional
7 November 2024
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
David
David, 3-night trip
10/10 Exceptional
14 September 2024
Nice place to stay
Kelly
Kelly, 4-night trip
8/10 Very good
20 November 2024
Great stay. Room good. Breakfast amazing - great choice. Walking distance to lots of places to eat& entertainment. Parking was convenient. Good choice of pools.
Linda
Linda, 6-night trip
10/10 Exceptional
29 November 2024
Staff were brilliant. Got amazing upgrade
Adam
Adam, 4-night trip
10/10 Exceptional
5 December 2024
Nice
Nur Dhamirah Sakinah Binti
Nur Dhamirah Sakinah Binti, 2-night trip
10/10 Exceptional
2 October 2024
Very clean, lovely staff, inviting atmosphere. Would recommend
Kristina
Kristina, 5-night trip
6/10 Good
27 January 2025
Not suitable for peace & quite & older couples!
Owing to the design of building you cannot escape the uncontrolled noise of children playing in the swimming pools.
Definitely would not recommend to older couples. Perfect for young families.
Breakfast good & varied.
Reception not very helpful or informative. However the lower ranks very pleasant.
This is not the Golden Sands we remembered & enjoyed in 1980, but time moves on!!
Not the hotel’s fault but the beach has all but disappeared.
Alastair
Alastair, 3-night trip
8/10 Very good
4 August 2024
Its a beautiful property where you can have fun for every age group
Nazia
Nazia, 4-night trip
10/10 Exceptional
19 July 2024
Beach Staycation
Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.
Wai Hong
Wai Hong, 1-night trip
8/10 Very good
6 October 2024
Nice Hotel, but looks dates. Needs an uplift
Excellent breakfast and amenities. Needs more staff on duty for check in as there were a lot guests waiting to be checked in and only one staff was doing it all
Anish
Anish, 1-night trip
10/10 Exceptional
29 August 2024
Great hotel if maybe a little dated, but everything is super clean and you can’t beat the views! For a solo business traveler it’s probably not the first choice, but for holiday or traveling with family it was a delight.
Brad
Brad, 2-night trip
10/10 Exceptional
11 March 2024
A wonderful place to stay, and very child freindly!
Kristine
Kristine, 4-night trip
10/10 Exceptional
22 July 2024
Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Sammy
Sammy, 5-night trip
8/10 Very good
26 November 2024
Pray chanting through loudspeaker outside room very disruptive, especially at 6am in morning when trying to sleep
peter
peter, 8-night trip
8/10 Very good
18 March 2024
This hotel have good location, is convenient
Rosalinda A
Rosalinda A, 2-night trip
10/10 Exceptional
2 September 2024
The pool for kids
ISHPREET SINGH
ISHPREET SINGH, 2-night trip
10/10 Exceptional
12 April 2024
Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Melissa Elizabeth
Melissa Elizabeth, 2-night trip
8/10 Very good
29 December 2023
Beautiful pools and gardens, definitely a family resort.
Hilary
Hilary, 3-night trip
6/10 Good
30 October 2024
Did not meet expectations
Overall so so. Service is pretty disappointing. Facilities for kids are good. Food was a disappointment. Esp sat seafood buffet and sun sigi's bar and grill.
Verified traveller
1-night trip
10/10 Exceptional
30 June 2024
For the facility and service level are really fantastic
Boo Keong
Boo Keong, 1-night trip
8/10 Very good
23 November 2024
Paid for an upgrade - additional service fees were hidden though. Lack of recycling options around the hotel as well to reduce waste.