Guests
All properties in Chester, England, United Kingdom

DoubleTree by Hilton Hotel and Spa Chester

4-star hotel with 2 restaurants, near Countess of Chester Hospital

  • Free WiFi and free parking
From
S$120

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Poolside Bar
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 150.
1 / 150Indoor Pool
Warrington Road, Chester, CH2 3PD, England, United Kingdom
8.4.Very good.
  • Very good hotel and very well located. Chester shopping nearby and golf courses all…

    Sep 5, 2021

  • I was only there over night but very comfortable and lovely breakfast and staff

    Oct 10, 2021

See all 654 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 219 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Chester Cathedral - 40 min walk
  • Chester Zoo - 45 min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Twin Room
  • Twin Room
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Family)
  • Room, 1 King Bed, Accessible
  • Presidential Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed (Deluxe)

What’s around

Landmarks

  • Chester Cathedral - 40 min walk
  • Chester Zoo - 45 min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km
  • Chester Golf Club - 3.1 mi / 4.9 km
  • Cheshire Oaks Designer Outlet - 4.7 mi / 7.5 km
  • Blue Planet Aquarium - 5 mi / 8.1 km

Getting around

  • John Lennon Airport (LPL) - 26 min drive
  • Manchester Airport (MAN) - 32 min drive
  • Chester Station - 3 min drive
  • Bache Station - 4 min drive
  • Ellesmere Port Station - 7 min drive
map
See on map
Warrington Road, Chester, CH2 3PD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Working away

  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 2777
  • Conference space size (meters) - 258

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 1975
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Over 16 access only, Surcharge for Spa and Pool has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Marco Pierre White - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15 per person (approximately)

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve sofa beds

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash.

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

Also known as

  • Chester Doubletree
  • Hilton Chester Doubletree
  • Chester Hilton International
  • Doubletree By Hilton Chester Hotel Chester
  • Hilton International Chester
  • Doubletree By Hilton Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel
  • DoubleTree by Hilton Hotel and Spa Chester Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel Chester
  • Chester Doubletree Hilton
  • Chester Hilton
  • Chester Hilton Doubletree
  • Doubletree Chester
  • Doubletree Chester Hilton
  • Doubletree Hilton Chester
  • Doubletree Hilton Hotel Chester
  • Hilton Chester

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include The Piper (7-min walk), Artichoke (2.1 mi), and Meadow Lea Farm Coffee Shop (2.2 mi).
  • Have fun with activities like horseback riding, mountain biking, and ziplining, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and spa services. DoubleTree by Hilton Hotel and Spa Chester also has a picnic area and a garden.
8.4.Very good.
  • 10.0.Exceptional

    Brilliant break

    Room was amazing, clean spacious. Staff were very friendly and helpful. One of the best hotels I have stayed in

    Daniel, 2 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely weekend venue

    Hotel was excellent, my room was spotless, staff friendly and helpful, my only minor complaint was that the room was quite cool and the bedding quite light. I am coeliac and was very impressed with the gluten free options available in the dining room

    Rita, 2 night trip with friends, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Another recent stay

    Embarrassing start to our third stay at this lovely hotel when we were asked at reception for payment for our two night break. Thank goodness for the phone screengrab which proved the booking had been paid in full a month earlier to Hotels.com even if they were yet to forward the funds! Despite the booking description of a garden view, which we enjoyed on our last visit, our ground floor room faced the large car park with cars and a motorbike a yard away from our window. We asked to be moved to a higher floor although the only availability was also overlooking the car park. The room, like all the public areas, was spotlessley clean, a credit to the staff. Good choice at breakfast, apart from fried eggs with leather-hard yokes, and the staff in the restaurant were professional and friendly, none more so than Prakit, a lady who made us feel so welcome.

    Thomas, 2 night trip, Oct 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friday evening stay

    Service was lovely on check in and check out, however the bedroom condition was lacking with nails found on carpet and crumbling paint. Bed was very comfy though.

    Megan, 1 night trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A little disappointed.

    The stay was ok, the hotel was busy and lively which we like. Getting a drink from the bar was a long process and could take up to 10-15 minutes to get served although the bar staff were very pleasant. Unfortunately the sink in the room didn't drain very well and every time you used the tap the sink would fill with used water and you would have to wait 5 minutes until it emptied, the toilet seat was also broken and only hanging on one bracket. We also pre booked breakfast for the two day stay and it wasn't logged at reception / check in, once I showed the confirmation email this was rectified however when we attended breakfast, once again our names were not on the list and another conversation had to be had to get authority for breakfast, not really what you would expect from a top rated hotel. We have used this hotel previously and it is the first time we have experienced any failings.

    Alan, 2 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A good trip bar the restaurant

    A good few days. Only one real downer. Tried to book dinner in the restaurant. After waiting for five minutes for internal phone to be answered, gave in and went online. The online system gave fully booked for next 7 days but when I checked the following day I was told there had been tables,available.

    John, 1 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was lovely, a very nice hotel

    1 night trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Attending a wedding.

    Really nice hotel, decent size rooms. I was attending a wedding. One major problem was the choice of beer at the bars. They only had one choice of lager, this was corona, the beer was flat and tasteless. I think they wanted you to buy bottled beers, which were expensive. Also I didn't see any bitter pumps just one IPA pump.

    Stephen, 1 night family trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bug spotter paradise!

    Great if you're a bug spotter. We had spiders, mosquitos, flies, woodlice, silverfish & slugs in our room. This disrupted our sleep terribly & upon request when the cleaners came in to our room to remove the bugs, they did not. (we requested this twice).

    5 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay.

    We stayed for one night in a family suite after visiting Chester Zoo. The room was large with a separate lounge area where the kids slept on a sofa bed. The room was spacious and clean. We wished we were stopping longer! We was looking forward to using the pool but unfortunately it was for over 16s only!

    NEIL, 1 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

See all 654 reviews