Akelarre - Relais & Châteaux

5.0 star property
Luxury hotel in Igueldo with spa and winery

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Akelarre - Relais & Châteaux

Room amenity
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Beach/ocean view
Terrace/patio
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Free parking
  • Pool
  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Winery
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Akelarre Ocean Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Plasma TV
Pillow menu
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Panoramic Deluxe

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Double Horizon

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Pillow menu
Blackout curtains
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Padre Orcolaga, 56, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 5 min drive - 3.8 km
  • Concha Promenade - 6 min drive - 5.3 km
  • Miramar Palace - 6 min drive - 5.4 km
  • Reale Arena - 9 min drive - 8.1 km
  • Donostia-San Sebastian Aquarium - 15 min drive - 10.8 km

Getting around

  • San Sebastian (EAS) - 34 min drive
  • Biarritz (BIQ-Pays Basque) - 53 min drive
  • Bilbao (BIO) - 73 min drive
  • San Sebastian Amara Station - 18 min drive
  • Ategorrieta Station - 20 min drive
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Trikua - ‬7 min drive
  • ‪Bar Campus - ‬7 min drive
  • ‪Txinparta - ‬9 min drive
  • ‪Doner Kebab - ‬7 min drive
  • ‪Mandrágora - ‬7 min drive

About this property

Akelarre - Relais & Châteaux

Akelarre - Relais & Châteaux features a winery and a rooftop terrace. Guests can visit the spa to be pampered with massages, body wraps or facials, and Akelarre, one of 2 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

English, French, Spanish

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (14 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • Comprehensive food waste policy

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • IPod docking station
  • Plasma television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

AKELARRE has 3 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Akelarre – This fine-dining restaurant serves breakfast, lunch and dinner. 3-star Michelin rating. Reservations are required.
Oteiza – On-site restaurant. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Frequently asked questions

Does Akelarre - Relais & Châteaux offer free cancellation for a full refund?
Yes, Akelarre - Relais & Châteaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Akelarre - Relais & Châteaux?
Yes, there's an indoor pool.
Are pets allowed at Akelarre - Relais & Châteaux?
Sorry, pets aren't allowed.
Is parking offered on site at Akelarre - Relais & Châteaux?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Akelarre - Relais & Châteaux?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Akelarre - Relais & Châteaux?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Akelarre - Relais & Châteaux?
No, this hotel doesn't have a casino, but Casino Kursaal (12-min drive) is nearby.
What is there to do at Akelarre - Relais & Châteaux and nearby?
Akelarre - Relais & Châteaux has a spa, a winery and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Akelarre - Relais & Châteaux?
Yes, there are 2 on-site restaurants.
Does Akelarre - Relais & Châteaux have any outdoor private spaces?
Yes, every room features a furnished balcony.

Akelarre - Relais & Châteaux Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Good

ALEXANDER, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Life of luxury
This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Cynthia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Flavio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

JULIETA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is extraordinary - incredibly beautiful. Staff was outstanding.
Verified Expedia guest review

10/10 Exceptional

Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Kathleen, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wish we could stay longer
We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Raymond, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
David, 3-night romance trip
Verified Expedia guest review

6/10 Good

Lack of thoughtfulness
The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve. 1. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous. 2. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper. 3. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door. 4. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same. Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Expedy, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning location, food service and staff!
Andrew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautifully set just outside of the city, the hotel is modern, peaceful with incredible views. It's an added bonus to have one of the best restaurants in the city as part of the hotel as well!
3-night trip
Verified Hotels.com guest review

6/10 Good

Overpriced hotel and restaurant, but fab views.
This is more of a 4 star hotel than a 5 star, as there’s no pool, despite being far from any beach. There’s a beautiful indoor jacuzzi at the wellness centre, but nobody there to help, so we had to get towels from an open massage room! No changing facilities that we could see, except for a mixed gender toilet with shower. No lockers either. The steam room was out of order. There was a new member of staff answering the phone who didn’t know anything about the hotel. Breakfast service was super-slow, though the food was ok and the views amazing. The location is idillic and the views stunning, but the service is very patchy. Certainly not what one would expect when spending €500 per night. We couldn’t work out the iPod-like room phone and couldn’t call reception at all: no instructions anywhere. We ate in the much lauded Michelin starred restaurant, but were quite disappointed to be truthful. Not worth the €300 x person.
Thai Ping, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is incredible. Seriously world class luxury. Staff was wonderful and all the little details in the room went above and beyond. Toiletries were super high quality and loved the traditional pastries left in the room for turn-down. Could have been the best pastry we had while in San Sebastian. I want to visit again and again.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel, all the staff were so lovely and made us feel very special.
4-night family trip
Verified Expedia guest review

6/10 Good

John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic View
The hotel and staff are amazing. Views unreal and food that is for foodies. One draw back and a major one is that this is a beach area resort that has no out door pool or deck area to sun in a bathing suit. Spa is amazing as well.
michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was breathtaking, the restaurant was unforgettable but most of all the staff were so helpful and went above and beyond for us. Our flight got cancelled and we were put on a bus instead, we received calls from the hotel along the way to check how we were going so a driver could meet us as soon as we got to the airport. One of our bags go lost and the hotel staff once again came to the rescue calling to help sort it out before we had to leave. Can’t thank them enough. A very memorable stay.
2-night romance trip
Verified Wotif guest review