4/10 Fair
1 December 2024
No hot water!
The hotel is clean, the rooms and lobby. It even smelled fresh. But after a 10 hour car ride and looking forward to a hot shower. Very disappointed to find out there was no hot water. This was not told when checking in and when I went to the front desk, they were like “yeah, we have received some complaints” and I felt I was dismissed.
While this is my 6th time staying in the area to see my USC student. This is the worst place I have stayed. Also, you need to pay for breaks and it’s at a very high premium price. I will go back to the other hotel that I have stayed the other 5 times even tho it’s 10 minutes away. This place is not worth the extra cost.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review