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All properties in Auckland, Auckland Region, New Zealand

Mercure Auckland Queen Street

3.5-star hotel in Newton with restaurant and bar/lounge

  • Free WiFi
From
S$119

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  • Reception
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  • Superior Room, 1 King Bed - Bathroom
  • Deluxe Room, 1 King Bed - Bathroom
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Reception. Image 1 of 48.
1 / 48Reception
500 QUEEN STREET, Auckland, 1010, New Zealand
9.0.Superb.
  • Easy to access and all amenities excellent

    Jul 8, 2021

  • Decent accommodation is quite expensive so to find a near new hotel with an international…

    Jul 6, 2021

See all 72 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Dining options
Quiet
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Newton
  • Queen Street Shopping District - 1 min walk
  • Auckland Baptist Tabernacle - 1 min walk
  • Karangahape Road - 2 min walk
  • Myers Park - 3 min walk
  • Auckland International College - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed

What’s around

Landmarks

  • In Newton
  • Queen Street Shopping District - 1 min walk
  • Auckland Baptist Tabernacle - 1 min walk
  • Karangahape Road - 2 min walk
  • Myers Park - 3 min walk
  • Auckland International College - 3 min walk
  • University of Auckland - 4 min walk
  • New Zealand Film Archive - 5 min walk
  • Grafton Bridge - 6 min walk
  • Auckland Central City Library - 8 min walk
  • The Civic - 8 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 21 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Britomart Station - 19 min walk
  • Auckland Grafton Station - 20 min walk
map
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500 QUEEN STREET, Auckland, 1010, New Zealand

At a glance

Hotel size

  • This hotel has 96 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (NZD 35 per day)
  • Onsite parking limited (max 10 spaces per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • 24-hour fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • One meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Languages Spoken

  • English
  • French
  • Italian
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 50-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Basement Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Refundable depositPay at property

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 29 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2 percent

ParkingPay at property

  • Covered self parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Mercure Auckland Queen Street Hotel
  • Mercure Auckland Queen Street Auckland
  • Mercure Auckland Queen Street Hotel Auckland

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 35 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant, The Basement Restaurant. Nearby restaurants include Bestie (3-min walk), Rasoi Vegetarian Restaurant (4-min walk), and Little Turkish Cafe (4-min walk).
  • No, this hotel doesn't have a casino, but SkyCity Casino (14-min walk) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
9.0.Superb.
  • 4.0.Fair

    Check in time was 2pm. Arrived at 2.45 room was not ready. Got when up by reception after 10pm asking if a Bag had been left in the room.

    1 night romance trip, Jul 2, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Room nice and quiet

    1 night romance trip, Jul 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great room, great service well located

    2 night family trip, Jul 1, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great to be within walking distance of event centres and Art Gallery. Evening meals at the on site restaurant were very good.

    5 night romance trip, Jun 29, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Hotel is new, easy check in, clean spacious rooms everything you need is there, 5 min Uber to downtown.

    1 night trip, Jun 26, 2021

    Verified Expedia guest review

  • 8.0.Very good

    This property is in a great location with plenty of eating venues in close proximity.

    1 night business trip, Jun 21, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Hotel was nice and clean staff was very helpful and friendly.Very good service and we are recommended to stay in Mercure Auckland hotel

    1 night family trip, Jun 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great.

    Great location and clearly a very new hotel. Comfy room with great amenities.

    1 night trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love the cleanliness, great bed, new sheets and the look and feel of the room, there is generous living space. Staff are friendly too.

    1 night romance trip, Jun 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very good but no elevator access to our room on 1st floor with bad back difficult to get bags up the stairs.

    Gavin, 1 night trip, May 30, 2021

    Verified Hotels.com guest review

See all 72 reviews