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Urbano Hotel By Roots

3.5 star property
Central Accra hotel with restaurant, connected to a shopping centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Urbano Hotel By Roots

Front of property – evening/night
Aerial view
Mini-fridge, electric kettle
Exterior
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Free airport pick-up
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is S$143
includes taxes & fees
11 Jan - 12 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Minibar, in-room safe, cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Day bed
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Studio Suite

Minibar, in-room safe, cots/infant beds, free WiFi

Executive Studio Suite

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Day bed
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, cots/infant beds, free WiFi

Superior Double Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Day bed
Private bathroom
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Minibar, in-room safe, cots/infant beds, free WiFi

Studio

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Day bed
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
H/N, F814/2 Oxford Street, Accra, Greater Accra

What's nearby

  • Oxford Street - 1 min walk - 0.0 km
  • Accra International Conference Centre - 19 min walk - 1.6 km
  • Ghana State House - 2 min drive - 1.9 km
  • Osu Castle - 3 min drive - 1.7 km
  • U.S. Embassy - 4 min drive - 3.3 km

Getting around

  • Accra (ACC-Kotoka Intl.) - 7 min drive
  • Free airport pickup

Restaurants

  • ‪Frankies - ‬5 min walk
  • ‪Heritage Indian Restaurant - ‬5 min walk
  • ‪KFC - ‬7 min walk
  • ‪Epo Food Joint - ‬12 min walk
  • ‪Breakfast To Breakfast - ‬7 min walk

About this property

Urbano Hotel By Roots

Located just 4.4 mi (7.1 km) from the airport, Urbano Hotel By Roots offers free pick-up service (available on request). Guests can indulge in spa services and enjoy international cuisine at zaytoun artisan cafe, which is open for breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (14 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport pick-up from 7:00 AM to 11:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Spa services

Accessibility

  • Visual alarms in hallways

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Day bed
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Zaytoun artisan cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Zaytoun coffe shop – This coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Administrative fee: USD 2 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 15 for children

Children & extra beds

  • Cots/infant beds are available for USD 30 per night

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Urbano Hotel Accra
Urbano Accra
Urbano Hotel By Roots Hotel
Urbano Hotel By Roots Accra
Urbano Hotel By Roots Hotel Accra

Frequently asked questions

Are pets allowed at Urbano Hotel By Roots?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Urbano Hotel By Roots?
Yes, there's free self parking.
Is an airport shuttle service offered by Urbano Hotel By Roots?
Yes, a free shuttle from the airport is available from 7:00 AM to 11:00 PM on request.
What are the check-in and check-out times at Urbano Hotel By Roots?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Urbano Hotel By Roots?
No, this hotel doesn't have a casino, but Golden Dragon Casino (4-min walk) is nearby.
What is there to do at Urbano Hotel By Roots and nearby?
Urbano Hotel By Roots has a 24-hour fitness centre and spa services, as well as a garden.
Are there restaurants at or near Urbano Hotel By Roots?
Yes, zaytoun artisan cafe offers international cuisine.
What's the area around Urbano Hotel By Roots like?
Urbano Hotel By Roots is in Osu Klottey, a short 1-minute walk from Oxford Street and 19 minutes' walk from Accra International Conference Centre.

Urbano Hotel By Roots Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Gideon, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Decent hotel with good breakfast if you want it included. Guard the door so it felt safe.
Tasia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Betty, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Is always been nice staying at urbano
Kartik, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed every minute of my 14 day staying... thanks Guy for the hospitality
Stephanie Danielle, 14-night trip
Verified Expedia guest review

8/10 Very good

Karen, 3-night trip
Verified Expedia guest review

8/10 Very good

Decent clean hotel with small rooms, well located with a small store and ATM opposite in the petrol station. Walkable to the bars and restaurants in the area.
Karen, 2-night trip
Verified Expedia guest review

8/10 Very good

Interesting part of the city. The first night was a lot of interrupted with the staff entering with the key. Constant nagging. I complain to concierge and he apologize
LOVELL, 1-night trip
Verified Orbitz guest review

6/10 Good

There was a roach crawling on my bag
Lynn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location
LOVELL, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

The smile of the check-in agent and the bellman
Cicely, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wow! This property was literally centrally located, like right in the middle of fine dining and street food, shopping on the street or in shops, transportation and you even have a “7/11” directly across the street! The staff was very helpful and my room was tiny, but clean. The small was big enough for a single person. I would stay there again.
Verified Travelocity guest review

2/10 Poor

Found customer service very poor. I experienced (3) issues; asked to speak to a manager and received a weak "sorry" nothing done to erradicate their issues. The apology felt forced and ingenuine. 1. Debit Card left with staff accidentally and no one contacted me; it was upon my discovery that I found it was missing and had to reach out to hote. 2. Security allowed a local into the building. He joined me in the elevator; got off my floor and pushed for my contact information. I felt very unsafe. 3. Items removed from room at time of cleaning and never contacted me. I called hotel; went to retrieve items and staff could not retrieve. No one knew where it was. I waited until the next day; had to contact hotel AGAIN. I was then inconvenienced to return to said hotel after moving to a new place. I asked them to deliver after all my concerns and they refused. I reported all of this to the manager. Her facial expression never changed when explaining it all and she simply said "sorry". It was very unapologetic. I then asked to be contacted and the same manager simply sent me a text saying again "sorry". No accountability; no consequence, no refund, no offer for additional stay, wouldn't even deliver items that they were clearly trying to keep. Horrible experience. I moved to another hotel nearby - much better customer service and attention to detail.
Laurie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location. Friendly staff.
Kesaundra, 2-night trip
Verified Expedia guest review

8/10 Very good

The property was super convenient even though the ladies of the evening were all over Oxford St. Stuff was super pleasant and acomodating, facility was super clean, loved my room... areas of imporovement for me was to vend espresso coffee as it is hard to find strong coffee in Accra. Last but not least, I rated the hotel one less start due to an evening where the power in my room kept going out where the stuff finally allowed me to spend the night in a different room which disturbed my sleep. I will strongly suggest for others to stay at Urbano and plan to stay there again should I visit Accra again.
Menelik, 1-night trip
Verified Expedia guest review

10/10 Exceptional

awesome
Festus, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK OR STAY HERE! I was mis-sold a Duplex room which was meant to have 1 x Queen bed and 1 x Double Sofa bed, upon arrival the "welcome" was abrupt, rude and she could not have been less enthusiastic. The room has been changed compared to their photos online and as you can see from my photos the sofa bed is no longer there, it is literally just a sofa, which you can't sleep on. I was told to simply move the sofa cushions and sleep on the floor!! They didn't even hide the fact that the "sofa bed" wasn't a bed, because upon entering the room it didn't even have any bedding. Whilst I was offered a twin room, this room is not the same as a duplex and I would not have been granted any refund for the difference...so that'd be a no thanks. I literally checked out because there was other issues including: - Bathroom window was broken and could not be closed meaning the temperature was 35 degrees - Bedroom windows were not soundproofed and being on Oxford Street you can hear EVERYTHING so good luck if you'd like to sleep - The hotel is directly underneath the flight path of the nearby airport which was very loud due to the issue with no soundproofing The most shocking thing is that nobody, not one review so far seems to mention that this place is in the middle of a red-light district. When you leave the hotel door you'll approached by MANY prostitutes, hawkers and beggars who will follow you and demand money without taking no for an answer.
Verified Expedia guest review

10/10 Exceptional

They were very convenient & helpful. The food was delicious at their restaurants. My room had a beautiful flower on the wall almost like it could be hand painted. The only drawback is there is no elevator to go up. They do help you up & downstairs with your bags.
Keisha, 7-night trip
Verified Expedia guest review

8/10 Very good

The property was in a great location. There are dining options, lounges, ShopRite and many vendors in the area. The hotel is fairly small but the staff is very attentive. I had an issue because the duplex I booked advertised a sleep sofa but there was actually a small loveseat that a Did not convert to a bed. They offered to put a mattress on the floor which was totally unacceptable. We were then moved to a small room with two twin beds. I chose this hotel and the room I booked because of the space it offered so I was very disappointed. Thankfully, I only booked for one night. The advertised breakfast was not very appetizing but I am very selective so I don’t fault the hotel. I would likely chose a different hotel if I returned. The I ❤️Accra sign right outside the door was an added plus. It is a great photo backdrop.
Elvina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable
Elvis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Always been amazing to stay at Urbano Accra. All front office staff is extraordinary polite and helpful.
Priyanka, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

For short term stay, All amentites are easy to access. Transprotation to and from the area is easy. Great place to interact with the local people.
Megan, 3-night trip
Verified Expedia guest review

8/10 Very good

Good place
Samuel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love the staff!
Justin, 6-night trip
Verified Expedia guest review

8/10 Very good

Abdou, 3-night trip
Verified Hotels.com guest review