Phulay Bay, a Ritz-Carlton Reserve

5.0 star property
Krabi beach hotel with 5 restaurants, spa

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Phulay Bay, a Ritz-Carlton Reserve

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
5 restaurants, lunch, dinner served; Mediterranean cuisine
Exterior

Overview of Phulay Bay, a Ritz-Carlton Reserve

9.6 out of 10 Exceptional
9.6/10 Exceptional

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom

Room options

Villa, 1 Bedroom, Non Smoking, Ocean View

  • 72 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking

  • 106 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Royal Villa, 1 Bedroom, Non Smoking

  • 120 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

  • 179 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking

  • 106 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In a national park
  • Tubkaek Beach - 1 min drive
  • Khlong Muang Beach - 11 min drive
  • Nopparat Thara Beach - 21 min drive
  • Ao Nang Beach - 28 min drive
  • Tonsai Beach - 33 min drive
  • West Railay Beach - 34 min drive
  • East Railay Beach - 38 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 59 min drive
  • Phuket (HKT-Phuket Intl.) - 141 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Sunset Bar by Rose & Rinda - 5 min drive
  • Sabai Ba Bar - 4 min drive
  • Bai Tong Cruisine - 5 min drive
  • Sandwich Me - 6 min drive
  • Lotus Restaurant - 17 min walk

About this property

Phulay Bay, a Ritz-Carlton Reserve

At Phulay Bay, a Ritz-Carlton Reserve, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll be 2.7 mi (4.4 km) from Khlong Muang Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mediterranean cuisine, Jampoon Restaurant is one of 5 restaurants and 2 bars/lounges. A free kid's club, a beach bar and a 24-hour health club are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Helicopter/aeroplane tours
  • Kayaking
  • Sailing
  • Snorkelling
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 54 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour health club
  • 9 holes of golf
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lever door handles

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Phulay Bay Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jampoon Restaurant – This restaurant specialises in Mediterranean cuisine.
Lae Lay Pavilion – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Open daily.
Sri Trang – This restaurant specialises in Thai cuisine. Open daily.
Dining Beyond – This theme restaurant only serves dinner. Open daily.
Chomtawan – This beachfront bar serves lunch and dinner. Open daily.

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveller Hot List.

Fees & policies

Refundable deposits

  • Deposit: THB 3000.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: THB 29425
  • New Year's Eve (31 December) gala dinner per child: THB 14124 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle service is offered for an extra charge of THB 3414 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 4155.0 per night
  • Airport shuttle for children between the ages of 4 and 11 costs THB 3414 (one way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Does Phulay Bay, a Ritz-Carlton Reserve offer free cancellation for a full refund?
Yes, Phulay Bay, a Ritz-Carlton Reserve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phulay Bay, a Ritz-Carlton Reserve?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Phulay Bay, a Ritz-Carlton Reserve?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Phulay Bay, a Ritz-Carlton Reserve?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Phulay Bay, a Ritz-Carlton Reserve?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Phulay Bay, a Ritz-Carlton Reserve?
Yes, an airport shuttle is available. The charge is THB 3414 per vehicle one-way.
What are the check-in and check-out times at Phulay Bay, a Ritz-Carlton Reserve?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Phulay Bay, a Ritz-Carlton Reserve and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes aerobics , helicopter/aeroplane tours and pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Phulay Bay, a Ritz-Carlton Reserve also has 2 bars, a 24-hour health club and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Phulay Bay, a Ritz-Carlton Reserve?
Yes, there are 5 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views.
Does Phulay Bay, a Ritz-Carlton Reserve have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Phulay Bay, a Ritz-Carlton Reserve have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Phulay Bay, a Ritz-Carlton Reserve like?
Phulay Bay, a Ritz-Carlton Reserve is a short 8-minute walk from Tubkaek Beach and 14 minutes' walk from Hong Island.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!
Lindsay, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
armen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible 5 star property . One of the best in the world
David, 4-night trip
Verified Expedia guest review