Jean Lesage International Airport (YQB) - 23 min drive
Quebec Palace Station - 9 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Restaurants
Bar le Drague - 3 min walk
Restaurant Poutineville Vieux Québec - 1 min walk
Cochon Dingue Rue Saint-Jean - 3 min walk
SHAKER Cuisine & Mixologie Vieux-Québec - 4 min walk
Albacore - 2 min walk
About this property
Hôtel Palace Royal
Hôtel Palace Royal puts you in a great location, within a 15-minute walk of Quebec City Convention Center and Château Frontenac. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.
Languages
English, French
At a glance
Hotel size
234 rooms
Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free wired internet access in public areas
Free wired internet access in rooms
Parking
On-site self-parking (CAD 26 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
Working away
Business centre
10 meeting rooms
Computer station
Conference space (4502 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Hot tub
Sauna
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Memory-foam mattress
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free wired Internet
Phone
Food and drink
Fridge
Microwave
More
Weekly housekeeping
In-room safe
Special features
Dining
Beffroi Steak House – This steakhouse serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 100 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for CAD 15.0 per day
Rollaway beds are available for CAD 15.0 per day
Parking
Self-parking costs CAD 26 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705
Also known as
Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City
Frequently asked questions
Does Hôtel Palace Royal offer free cancellation for a full refund?
Yes, Hôtel Palace Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Palace Royal?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Palace Royal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Palace Royal?
Yes. Self-parking costs CAD 26 per day.
What are the check-in and check-out times at Hôtel Palace Royal?
Check-in start time: 5:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hôtel Palace Royal and nearby?
Hôtel Palace Royal has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Hôtel Palace Royal?
Yes, there's an on-site restaurant, Beffroi Steak House.
What's the area around Hôtel Palace Royal like?
Hôtel Palace Royal is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travellers say that the hotel is in a great location.
Hôtel Palace Royal Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
18 January 2025
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 January 2025
Ariel
Ariel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Reina
Reina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
LOVED IT!
Fantastic location. Loved the experience. This coming from a person who spent 40 years travelling the world as a Sales Executive. Highly recommend if one wishes a reasonably price great place to stay in Quebec City!
Guy
Guy, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 January 2025
Maxime
Maxime, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Such a gem!!
This property was very family, friendly, great location, and loved the balcony parties in the evenings!
Adela
Adela, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
12 January 2025
KIT LAM JENNY
KIT LAM JENNY, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 January 2025
Les rideaux opaques devraient être changé, plein de trou, décor ancien, mais le reste ok, nous ne pensons pas revenir
Pierre
Pierre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Normand
Normand, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Lori
Lori, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 January 2025
Frozen givre in the window and linking water because of it. Big noise from 6:30 to 9am yesterday but other then that great weekend
Bed room nothing to say. Nice hotel you had overall a nice weekend
Nathalie
Nathalie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Great place
Very nice place in the heart of Old Quebec. Enjoyed holiday live music, pool, festive decor all around the hotel
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
donavan
donavan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Very nice vacation
Steeve
Steeve, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
C’était juste wow. Le balcon intérieur nous donne accès à des spectacles le soir.
Melissa
Melissa, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Raymond
Raymond, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Balcony Room was a Hit!
We loved our stay at the Hotel Palace Royal. We had a balcony room overlooking the atrium and pool, which was one of the highlights of the stay. Lots of people spent time on their balconies, which contributed to a sense of community that is rare in most hotels. The hotel offered entertainment nightly, which wrapped up by 10pm each night. The pool was a delight.
The room was comfortable for our family of 4. Our kids slept on the pull-out sofa bed. There wasn't a ton of convenient storage so we got creative.
The hotel is conveniently located with an easy walk into the old city but also easy access to the highway for day trips. The restaurants and coffee shops near the hotel were excellent, and when we stayed, an ice rink was set up in front of the Palais Montcalm.
Matthew
Matthew, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Yongmei
Yongmei, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
2nd time here. Great festive place for a family vacation! We will be back!