Tsuetate Onsen Hizenya

3.5 star property
Family-friendly ryokan in Oguni with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tsuetate Onsen Hizenya

Lobby
Spa
In-room safe, iron/ironing board, free WiFi
Spa
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Children's pool
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Suite Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 4
  • 1 Single Futon

Japanese Western Room Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 1 Single Futon OR 2 Single Beds

Suite Japanese style Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • Valley view
  • Sleeps 3
  • 3 Single Futons

Japanese Western Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Single Beds

Japanese style Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Single Futons

Run of House

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Single Futons

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About the area

Map
4223 Simojo, Oguni, Kumamoto-ken, 869-2503

What's nearby

  • Tsuetate Onsen - 4 min walk - 0.4 km
  • Nabegataki - 13 min drive - 12.3 km
  • Oyama Dam - 16 min drive - 16.9 km
  • Sapporo Beer Factory - 21 min drive - 22.6 km
  • Kaoru Osaka Museum of Contemporary Art - 22 min drive - 25.3 km

Getting around

  • Kumamoto (KMJ) - 61 min drive
  • Amagase Station - 27 min drive
  • Aso station - 32 min drive
  • Miyaji station - 34 min drive

Restaurants

  • ‪ジャージー牧場カップル - ‬14 min drive
  • ‪両国うどん - ‬7 min drive
  • ‪小国サービスエリア風車 - ‬7 min drive
  • ‪デュッセル - ‬13 min drive
  • ‪味千ラーメン小国店 - ‬7 min drive

About this property

Tsuetate Onsen Hizenya

Enjoy your visit to Oguni with a stay at Tsuetate Onsen Hizenya. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness centre and a seasonal outdoor pool.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 144 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Water dispenser

Travelling with children

  • Children's pool
  • Bowling alley

What to do

  • Bowling alley
  • Hot springs
  • Ping pong

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Fitness centre
  • Seasonal outdoor pool
  • Arcade/games room
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Fusuma (room partition)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor public bath, an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Dining

YAOYOROZU DAINING – On-site restaurant.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 3:00 PM to 7:00 PM
  • The seasonal pool is open from July to August
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Guests with tattoos are not able to use the on-site public bathing facilities.

Also known as

Hizenya Hotel
Tsuetate Kanko Hizenya
Tsuetate Kanko Hizenya Hita
Tsuetate Kanko Hotel Hizenya
Tsuetate Kanko Hotel Hizenya Hita
Tsuetate Kanko Hotel Hizenya Oguni
Tsuetate Kanko Hizenya Oguni
Tsuetate Kanko Hotel Hizenya Japan/Oguni-Machi
Tsuetate Onsen Hizenya Inn Oguni
Tsuetate Onsen Hizenya Inn
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Ryokan
Tsuetate Onsen Hizenya Ryokan Oguni

Frequently asked questions

Does Tsuetate Onsen Hizenya offer free cancellation for a full refund?
Yes, Tsuetate Onsen Hizenya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tsuetate Onsen Hizenya?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 3:00 PM to 7:00 PM.
Are pets allowed at Tsuetate Onsen Hizenya?
Sorry, pets aren't allowed.
Is parking offered on site at Tsuetate Onsen Hizenya?
Yes, there's free self parking.
What are the check-in and check-out times at Tsuetate Onsen Hizenya?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is 10 AM.
What is there to do at Tsuetate Onsen Hizenya and nearby?
On-site recreation at Tsuetate Onsen Hizenya includes bowling and hot springs. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and spa services. Tsuetate Onsen Hizenya also has an arcade.
Are there restaurants at or near Tsuetate Onsen Hizenya?
Yes, there's an on-site restaurant, YAOYOROZU DAINING.
What's the area around Tsuetate Onsen Hizenya like?
Tsuetate Onsen Hizenya is located a short 4-minute walk from Tsuetate Onsen.

Tsuetate Onsen Hizenya Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Everyone was so nice to me, I felt like a king; and the property was so beautiful.
Zoe, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice service!! I really want to come back again!!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Though the hotel is a little old but overall the service was excellent. Room is spacious and clean.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Open bath is excellent. Buffet dinner and breakfast are nice. Good services.
Tony, 1-night trip
Verified Expedia guest review

2/10 Poor

Poor unfriendly service, noisy and run down
In our regular travels to Japan, this is our worst ryokan experience. The service lady (not Japanese) was rude from the beginning. She pointed somewhere in the pitch black distance and told us to park our car ourselves (we don't know where the parking is actually) and to carry our own luggage from the car, which is unheard of for an authentic Japanese Ryokan. This is followed by wrongly allocating us to a much smaller room, despite paying a premium for a bigger 5 person room. We were told that there was no error in room allocation. Upon our insistence that there must have been a mistake, we were then directed to another bigger room, as we found out that they had overbooked and wrongfully allocated our original room to other guests. This ryokan is run down and there are many tourists and it feels like a market more than a restful ryokan. We will definitely avoid this ryokan in future, as we did not enjoy the experience. If you are looking for a peaceful ryokan, this is the wrong one.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Nice hotel with great Onsens
Very nice and quite hotel with several onsens. A little bit remote and difficult to find by google map. Suggest to arrive before sunset.
Verified Hotels.com guest review

10/10 Exceptional

Great place
Very helpful and friendly staff. Lovely variety of onsens to visit. Large selection of foods for breakfast. A great place.
Verified Hotels.com guest review

10/10 Exceptional

Wai kwan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

熊本県側の温泉、大分県側の温泉、送迎バスで行く別館の露天風呂。 とても良かったです。 スタッフがとても親切で気持ちよかったです。 食事も美味しかったです。 ビールも上手に注いでくれて美味しかったです^ - ^
???, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

extraordinary
Juste irréprochable, charmants, attentifs et au delà;;; merci
Denis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JONGKWANG, 1-night trip
Verified Expedia guest review

10/10 Exceptional

츠에타테 혼센 히젠야
온천욕이 정말 대단한곳 입ㅂ니다 가족들과 행복한 시간을 같이 공유 할수 있는곳 입니다
junmo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

in fan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

not so good
DONGHYEUK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

즐거웠습니다
친구들과 여행가기에도 좋았고 가족들과 여행하기에도 너무 즐거웠습니다. 식사와 온천 모두 마음에 들었습니다
1-night family trip
Verified Hotels.com guest review

6/10 Good

レストラン入り口に立つ人間(サービスマン)のレベルが低い。その時の対応がマニュアル通りで臨機応変に対応出来ず客に不快感を与える
HIROSHI, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

정말 만족스러운 투숙이었어요. 직원분들도 정말 친절하고, 온천시설 훌륭하고, 조석식 부페음식이 다양하고 모두 맛있었어요~! 아름다운 산과 계곡의 공기좋은 곳에서 느긋하게 잘 쉬다 왔습니다.
eunjung, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ちかこ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

May Ching, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ゆうこ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

CHUNGHYEON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Yoshinori, 1-night trip
Verified Hotels.com guest review