Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Fallowfield Station - 16 min drive
Carling Station - 28 min walk
Tunney's Pasture Station - 30 min walk
Restaurants
Run2Patty - 14 min walk
Bowman's Bar & Grill - 5 min walk
Juice Dudez - 20 min walk
Second Cup - 16 min walk
Domino's Pizza - 8 min walk
About this property
Best Western Plus Ottawa City Centre
Best Western Plus Ottawa City Centre puts you within a 10-minute drive of Carleton University and University of Ottawa. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a garden are offered, and in-room conveniences at this eco-friendly hotel include dryers and fridges. Fellow travellers like the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese
At a glance
Hotel size
121 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 5 to 15 for adults and CAD 5 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from July 01 to September 05
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa
Frequently asked questions
Is there a pool at Best Western Plus Ottawa City Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Ottawa City Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Ottawa City Centre?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Best Western Plus Ottawa City Centre?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Plus Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa City Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.
Are there restaurants at or near Best Western Plus Ottawa City Centre?
Yes, there's an on-site restaurant.
What's the area around Best Western Plus Ottawa City Centre like?
Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travellers say that this hotel is in a good location.
Best Western Plus Ottawa City Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Charles
Charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2025
Tyler
Tyler, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
4 January 2025
Convenient to be near hospital - sucks otherwise
Christmas Eve and Christmas day was quiet and I was beside an elevator. By Dec 26 the place got busier and the elevator was so loud and I couldn't sleep, thankfully my earplugs worked to help me sleep. The next morning I asked to move to a new room which was fine and they allowed. Moved three doors down on the second floor and it was even more loud! People were talking and it sounded like it was in my room. People knocking on other doors and slamming their doors all night, if they just closed their door it would sound like a slam and it would make my door rattle. The heating system was good and it didn't make the air dry. The place looks old and run down. Staff are nice but the condition is very poor. It's a good place to stay if you are visiting someone in the hospital as it's just a 15 minute walk to the Civic. Rockin Johnnys across the road and a 24-hr shoppers that was open everyday during the holidays was super helpful. If you have a good set of ear plugs and just need a place close to the Civic that is affordable this is an acceptable hotel, otherwise don't stay here, you could get a more modern and quiet hotel for the same place somewhere else.
Sharon
Sharon, 5-night trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Bilal
Bilal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Kathleen F
Kathleen F, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Tomas
Tomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
bianka
bianka, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Erica
Erica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Pat
Pat, 4-night trip
Verified Hotels.com guest review
8/10 Very good
21 December 2024
Average
Sheila
Sheila, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 December 2024
Martin
Martin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Was very nice . The food at the restaurant was excellent.
Pillows to soft, will buy new ones
Sonia
Sonia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Edwin
Edwin, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Staff were very friendly.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Fortunata
Fortunata, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
All good..
Alan
Alan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Good and very spacious room, recommended for family short stay.
Folashade
Folashade, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Always convenient for planned visits to family and friends. close to restaurants. No charge for parking. Buses are convenient if we choose to go that way.
Phyllis
Phyllis, 1-night family trip
Verified Expedia guest review
2/10 Poor
26 October 2024
Hotel at first glance looks extremly clean. However, within 20 min of being in the room we found two huge bugs. My husband killed them immediately. He assumed they came in from outside or w.e- we were not sure what they were at first until the next morning when we checked out... another guest checking out in front of me had a photo of the same bug on her phone and was showing the staff she had found it in her bed.. she referred to it as a roach...the staff did not correct her, just apologized and offered her free breakfast as a comp.
We went out to dinner late in the evening. When returning to the hotel there were multiple drug addicts walking through the parking lot checking car doors... reading reviews i had no idea we were in a bad area or should worry.. the staff were amazingly nice and helpful. The room was generally clean but i wouldnt return due to the neighbourhood and the bugs.. not for me...
Samantha
Samantha, 1-night family trip
Verified Expedia guest review
2/10 Poor
25 October 2024
Horrible hotel room had an odour of all undesirable, very very dated especially on the first floor !
Marusca
Marusca, 1-night business trip
Verified Hotels.com guest review
6/10 Good
25 October 2024
Beds adn pillow are not comfortable, dated perhaps
Debra
Debra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Great stay with very friendly staff at a great location.