410 New Goff Mountain Road, Cross Lanes, WV, 25313
What's nearby
Tri State Racetrack and Gaming Center - 3 min drive
Mardi Gras Casino - 4 min drive
Shawnee Sports Complex - 5 min drive
Charleston Coliseum & Convention Center - 13 min drive
Southridge Center - 14 min drive
Getting around
Charleston, WV (CRW-Yeager) - 20 min drive
Charleston Station - 14 min drive
Restaurants
Tudor's Biscuit World - 12 min drive
McDonald's - 3 min drive
Towne 'N Country Lanes - 9 min drive
Cookout - 2 min drive
Cracker Barrel - 13 min walk
About this property
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel
Located in the entertainment district, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel is a great choice for a stay in Cross Lanes. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Fellow travellers say good things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
89 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Free reception (selected days)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Wedding services
Facilities
Built in 2013
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 107
Assistive listening devices available
Wheelchair-accessible path to lift
Step-free path to entrance
Room amenities
Be entertained
37-inch TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
Free bottled water
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Guests under 16 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.
What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
What's the area around Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel puts you in the heart of Cross Lanes. Popular attractions include Mardi Gras Casino, which is 4 minutes away by car.
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
5 January 2025
They gave us someone else room when we got there they already had their stuff on the bed and box hooked up the tv didn’t work
Julius
Julius, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Allen
Allen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
The check in was super easy and the girl at the desk was super friendly. We were well pleased with the room and slept well! The breakfast was amazing and the staff was, again, very friendly. We will be using this hotel again for future visits to Cross Lanes!
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 December 2024
Stayed for 2 weeks for work. elevator constantly was having its own issues and sticky and dirty inside. Other than that, friendly staff and nice beds.
Verified traveller
11-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Great place!
Friendly & polite staff. L
Enjoyed our stay on our way to North Carolina so much that we stayed again on our way home. Complementary water at the front desk. Daily breakfast menu posted at the front desk. Close to Fridays, Cracker Barrel and walking distance to Golden Corral. If we drive through this area we will stay again. Thank you!
Gloria
Gloria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Tim
Tim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Excellent breakfast and hotel very clean
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Cyntia
Cyntia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Jon
Jon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
The best of everything
We have amazing stay at the holiday inn express. Everything was very clean and nicely put together. The breakfast bar was amazing.You could get anything you wanted there from omelets to pancakes. The staff was all very friendly.Can I accommodating. We didn't personally go to the casino,but it was only about 2 minutes down the road. If that's something you like
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
Nice everything was good
Tiffany
Tiffany, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Luanne
Luanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
The staff were friendly, The property was well-maintained. The building was clean and tastefully decorated. Our only complaint. Is that the wheelchair accessible bathroom on the main floor outside of The breakfast area and the main entrance claimed to be accessible, but did not have any bar to grab at the toilet so we could not get off the toilet without assistance.
Christina
Christina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
We like the ease of traveling from KY & stay here
Richard
Richard, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
Jo
Jo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Breakfast was delicious!! Lots of options and very attentive staff.
Alana
Alana, 1-night trip
Verified Expedia guest review
2/10 Poor
21 September 2024
In room fire alarm went off at 2AM, phoned staff, they told me it was the alarm clock as they were not alerted by system. It went off 2 d additional times thereafter. Phoned front desk again and was eventually offered another room. When getting new key with family at front desk was basically told in so many words that it wasn’t the in-room fire alarm despite my 2 daughters validating the story. Moved family over to new room, finally able to get some sleep. Spoke to someone the next day over phone about some sort of reimbursement, which was never honored. I would never recommend this hotel to anyone.
Ben
Ben, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 September 2024
Nice, just not as great as other HIE’s we’ve stayed in. Room had a musty odor, harsh lighting in breakfast area, curtain wouldn’t go up.
Mary
Mary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
We had a great experience!
Jacqulene
Jacqulene, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
LaNisha
LaNisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Richard
Richard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Booked on Expedia 10 minutes before arrival and the front desk staff had my reservation with no issues