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Randholee Resort & Spa

4.0 star property
Mountain hotel in Kandy with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Randholee Resort & Spa

Outdoor pool
Terrace/patio
Balcony
Minibar, in-room safe, individually decorated, individually furnished
Deep-tissue massages, massage/treatment rooms

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Playground on-site
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television

Room options

View all photos for Deluxe Double Room, Non Smoking, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking

View from room

Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Luxury Studio Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Heerassagala Rd, Bowalawatte, Kandy

What's nearby

  • Kandy General Hospital - 6 min drive
  • Royal Botanical Garden - 7 min drive
  • Kandy Lake - 8 min drive
  • Temple of the Tooth - 11 min drive
  • Dhamma Kuta Vipassana Meditation Centre - 17 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive
  • Kandy Railway Station - 7 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Sala Thai - ‬5 min drive
  • ‪KFC - ‬5 min drive
  • ‪Royal Garden Cafeteria - ‬7 min drive
  • ‪Dindigul Thalappakatti - ‬6 min drive
  • ‪Dinemore - ‬6 min drive

About this property

Randholee Resort & Spa

Located near a train station, Randholee Resort & Spa is a great choice for a stay in Kandy. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and a health club are other features.

Languages

English

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Racquetball/squash
  • Shopping
  • Pool table
  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Tile flooring in room

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages and massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
  • Local area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from 16 September 2024 to 27 December 2025 (dates subject to change).

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Randholee Resorts Hotel Kandy
Randholee Resorts Kandy
Randholee Resorts
Randholee Resort Kandy
Randholee Resort
Randholee Kandy
Randholee
Randholee Luxury Hotel Kandy
Randholee Resort & Spa Hotel
Randholee Resort & Spa Kandy
Randholee Resort & Spa Hotel Kandy

Frequently asked questions

Is Randholee Resort & Spa currently open?
This property is closed from 16 September 2024 to 27 December 2025 (dates subject to change).
Does Randholee Resort & Spa offer free cancellation for a full refund?
Yes, Randholee Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Randholee Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Randholee Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Randholee Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Randholee Resort & Spa?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Randholee Resort & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Randholee Resort & Spa also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Randholee Resort & Spa?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Randholee Resort & Spa like?
Randholee Resort & Spa puts you in the heart of Kandy. Popular attractions include Kandy General Hospital, which is 6 minutes away by car.

Randholee Resort & Spa Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing food, staff and what a view from the infinity pool.
Christopher, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Chitra, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jude, 2-night trip
Verified Expedia guest review

6/10 Good

Lost Booking
When we arrived, no details of our booking. Eventually found it but advised they were booked out. Offered smaller room to what was booked which we rejected, so they upgraded to Super Deluxe. We were at check-in for 40 minutes so this was very slow. Room was fine and comfortable. Many power cuts. The food in the restaurant was great and the pool was wonderful with a fantastic view. Staff were friendly.
Dion, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms are great, spa and restaurant not so much.
The view is outstanding and the service was very attentive. Be warned that the spa is a total scam. We paid for a one hour massage for my girlfriend and a pedicure and foot massage for myself. We both received twenty minutes of basically random touching, nothing resembling a massage and they stopped. They didn’t speak English well enough to even comprehend that I had requested a pedicure despite us clarifying it three times. Also no bar currently which was a bummer and outrageously slow service in the restaurant for even simple requests . The room itself was amazing. Zero complaints on that front.
Constantine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The very good Service for decent money. I would recommend this place. Thank you.
Barbara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hill top delight
Beautiful hotel and room, friendly stuff and great views, was a great base to explore the area.
Terence, 2-night trip
Verified Hotels.com guest review

2/10 Poor

i have paid from my local debit card they have charge extra money from Me when i check with them they have told me to contact the bank and they refused their mistake and blame to me its not fair
Sandy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Awesome Hotel
Awesome Hotel and Awesome view and even pool is great
Huzefa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Awesome Hotel and Awesome view
Awesome Hotel and Awesome view
Huzefa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Thileepan, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

In deluxe room dirty towel, food poor. Veiw from a room nice
1-night trip
Verified Expedia guest review

2/10 Poor

Worst WiFi ever
Interesting hotel, WiFi is terrible no signal even when management acknowledged and said they had fixed. The shower leaked into the bedroom. Went for dinner as it was the only option in the locality and the napkins on the tables where filthy. Thank god it was a one night stay.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Brief overnight stay
Stayed in a deluxe room in the new building. Very modern and comfortable. Food was average.
Jonathan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Spectacular view......good buffet breakfast I think they were a bit dubious about me at first as I rocked up on a bike without booking but all sorted itself out.
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review

2/10 Poor

Very Poor Experience at Randholee
The stay at Randholee turned into a very poor experience. The staff of the hotel is forever asking for payment in cash in every service you take or any place you visit. Repeatedly telling us that water bottles cost money. Eating in hotel costs cash, repetitively reminding us. Not a professional staff at all, neither well trained. If they are so worried about cash from international travelers, they should stop running a luxury resort. Extremely poor experience overall.
Debabrata, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with exemplary service. Po
Jordan, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel with tranquility and beautiful views
Lovely restful place with beautiful views and tranquility of the mountains. Very good fitness and friendly staff.
Palitha, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Good hotel going downhill
From previous reviews, I can only assume there is new management as the staff and food were so much worse than anyone mentioned in previous years. Very disappointed. Food was particularly unappetising at every mail for 3 days: we ended p eating store-bought snacks rather than eat there. Jacuzzi on the balcony and size of the room were great but for the rest, it was not good.
dave, 3-night trip
Verified Expedia guest review

8/10 Very good

Daniel, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Very bad location
Room furnishing poor quality; dirty bath room; torn and smelling towels; there is nothing good to talk about this hotel. Charged for breakfast even though it was included in base room rate; and list goes on...................
Vijai, 2-night trip
Verified Expedia guest review

6/10 Good

Not Luxury, nice hotel with great views.
This hotel is fine but not luxury as stated on their website. The room was big and comfortable however the carpet and curtains could do with cleaning. Food was average, would’ve expected more of local choices rather than the more westernised options (especially breakfast). The pool looked nice for photos but up close was quite dirty with a lot of leaves (unavoidable given overhanging trees) but also some dead bugs, wasn’t appealing for swimming. Staff very friendly! Overall fine for short stay!
Gary, 3-night trip
Verified Expedia guest review