See all properties
Save

Choose dates to view prices

Galway Heights Hotel

Photo gallery for Galway Heights Hotel

Front of property
Exterior
Luxury Double or Twin Room, Mountain View | Frette Italian sheets, premium bedding, memory-foam beds, in-room safe
Bar (on property)
Front of property – evening/night

Overview of Galway Heights Hotel

Galway Heights Hotel

4.0 star property
4-star hotel in Nuwara Eliya with restaurant and bar/lounge

9.0/10 Superb

37 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Bar
  • 24/7 front desk
Map
Upper Lake Rd, Nuwara Eliya, CP, 22200

Guests rated this location 7.4/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
For families
  • Children stay free
  • Free cots/infant beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Haputale Railway Station - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • t-lounge by Dilmah - 5 min drive
  • Milano Restaurant - 6 min drive
  • Grand Indian Restaurant - 5 min drive
  • Strawberry farm shop - 20 min walk
  • The Pub - 6 min drive
Map

About this property

Galway Heights Hotel

Galway Heights Hotel offers an airport shuttle (available 24 hours) for USD 150 per vehicle one-way. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff and overall value.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

<p>This property does not have lifts.</p><p>Parties and events are allowed on site.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.</p> <p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p> <p>A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.</p>

Also known as

Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Galway Heights Hotel offer free cancellation for a full refund?
Yes, Galway Heights Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Galway Heights Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Galway Heights Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Galway Heights Hotel?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Galway Heights Hotel?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Galway Heights Hotel?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Galway Heights Hotel and nearby?
Galway Heights Hotel has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Galway Heights Hotel?
Yes, there's an on-site restaurant.
What's the area around Galway Heights Hotel like?
Galway Heights Hotel is a short 11-minute walk from Lake Gregory and 17 minutes' walk from Galway Forest Reserve.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Andreas Roland, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Sarah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
3-night romance trip
Verified Expedia guest review

8/10 Very good

Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dickson, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A Modern Hotel with warm and caring Staff
We had a very pleasant stay at the Galway Heights hotel in Nuwara Eliya. We were doing a tour of the Island so it was a very welcome stopover after leaving Gaille earlier that day. The roads are not very good in trying to get there, so you need to give yourself plenty of time. The hotel itself is a very modern building, and recently new, so it is a very nice place to stay. We were looked after so well by all the staff, and got a warm welcome, a comfy seat, and a refreshing drink, while a member of staff checked us in, which all happened so quickly that we were shown to our room in no time at all. Such fantastic service really means so much to tired guests who just want to get sorted, and get to their rooms, therefore we thank sincerely all the wonderful staff of the Galway Heights Hotel. For anyone interested in dining at this hotel, I have to say that the food is delicious, and well worth a try. We had such a wonderful young man look after us in the restaurant for all our meals. His name was Arul, and a more pleasant and friendly young man you could not find, we are so indebted to him for making our stay at the Galway Heights such a memorable one, and therefore because of his warm welcome and great attention to detail while we were there, would highly recommend this lovely Hotel and its caring staff in all departments to family and friends or anyone wishing to travel to that lovely area of Sri Lanka. Many Thanks to all from two very satisfied Irish Guests.
Gerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay in local hotel
Nice local hotel to stay in. Staff were very welcoming and the hotel has everything you need. We enjoyed the fresh omelette cooking station in the morning! nly downside was the room was cold, but we were giving a little heater to put on.
Holly, 1-night trip
Verified Hotels.com guest review