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The Swiss Residence

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Superior Triple Room, Multiple Beds, Bathtub, Mountain View | 1 bedroom, minibar, in-room safe, desk
Outdoor pool
Front of property
Breakfast, lunch and dinner served, international cuisine, pool views
Deluxe Double Room, Non Smoking, Mountain View | Bathroom | Free toiletries, hair dryer, bidet, towels

Overview of The Swiss Residence

The Swiss Residence

4.0 star property
4-star hotel in Kandy with outdoor pool and restaurant

6.4/10 Good

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
23, Bahirawakanda, Kandy, 20000

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Children's pool
  • Room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
For families
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Garden

Room options

About this area

What's nearby

  • Heart of Kandy

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 116 min drive
  • Kandy Railway Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Licensed To GRILL - 17 min walk
  • Salgado Hotel & Bakery - 17 min walk
  • Cafe 1886 By Salgado Bakers - 17 min walk
  • New Flower Song - 17 min walk
  • Siri Ramya Hotel And Caters - 17 min walk
Map

About this property

The Swiss Residence

In addition to a nightclub and a rooftop terrace, The Swiss Residence features an airport shuttle (available 24 hours) for USD 90 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Edelweiss Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a children's pool and a terrace.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Nightclub

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Edelweiss Restaurant – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: USD 28
  • New Year's Eve (31 December) gala dinner per child: USD 18 (from 5 to 12 years old)

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 8 for adults and USD 3 for children
  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

Frequently asked questions

Does The Swiss Residence offer free cancellation for a full refund?
Yes, The Swiss Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Swiss Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Swiss Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Swiss Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Swiss Residence?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Swiss Residence?
Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
What are the check-in and check-out times at The Swiss Residence?
You can check in from 2 PM - 10:00 PM. Check-out time is 12:30 PM.
What is there to do at The Swiss Residence and nearby?
The Swiss Residence has a nightclub and an outdoor pool, as well as a garden.
Are there restaurants at or near The Swiss Residence?
Yes, Edelweiss Restaurant offers international cuisine, pool views and poolside dining.
What's the area around The Swiss Residence like?
The Swiss Residence is in the heart of Kandy, a short 9-minute walk from Bahirawakanda Vihara Buddha and 13 minutes' walk from Kandy Clock Tower.

Reviews

6.4

Good

7.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Fair

the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Matteo, 2-night romance trip
Verified Expedia guest review

8/10 Very good

A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
IB, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Huge dissapointment
We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Alex, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Took our money
Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
Verified Expedia guest review

6/10 Good

Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
Verified Hotels.com guest review

10/10 Exceptional

Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
Verified Hotels.com guest review

6/10 Good

OK hotel nice location
Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
Verified Hotels.com guest review

8/10 Very good

Relaxation all the way
After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
Verified Hotels.com guest review

8/10 Very good

Nice hotel and good service. We
Nice hotel and good service. We enjoyed our stay for one day.
Verified HotelClub guest review

8/10 Very good

På tross av trist lobby, veldig bra!
Hyggelig sted, fin bar, veldig rent.
Arvid, 1-night romance trip
Verified Hotels.com guest review