University of Texas at Austin - 4 min drive - 3.4 km
Getting around
Austin-Bergstrom International Airport (AUS) - 19 min drive
Austin Station - 17 min walk
Downtown Station - 11 min walk
Plaza Saltillo Station - 26 min walk
Restaurants
Rain - 3 min walk
Oilcan - 3 min walk
Coconut Club - 3 min walk
Starbucks - 1 min walk
RA Sushi Bar Restaurant - 4 min walk
About this property
W Austin
W Austin features a rooftop terrace and puts you only steps from Moody Theater. You can visit the spa to indulge in hot stone massages, facials or aromatherapy, and Serenade serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff. Public transportation is close by: Downtown Station is only 11 minutes on foot.
Languages
English, Spanish
At a glance
Hotel size
251 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
Secured covered on-site valet parking (USD 60 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
AWAY Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Serenade – This brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Living Room Bar – On-site lobby lounge. Open daily.
2nd & Roast – This coffee shop only serves breakfast. Open daily.
Blue Room – On-site cocktail bar. Reservations are required. Open selected days.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 14.95 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 11.00 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
Continental breakfast is offered for an extra charge of approximately USD 29 to 32 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 30.0 per day
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Parking
Covered valet parking costs USD 60 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin
Frequently asked questions
Does W Austin offer free cancellation for a full refund?
Yes, W Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at W Austin?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at W Austin?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 100.00 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at W Austin?
Yes. Valet parking costs USD 60 per night. Electric car charging is available.
What are the check-in and check-out times at W Austin?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at W Austin and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. W Austin also has 2 bars and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near W Austin?
Yes, there's an on-site restaurant, Serenade.
What's the area around W Austin like?
W Austin is in Downtown Austin, a short 9-minute walk from Sixth Street and 10 minutes' walk from Austin Convention Center.
W Austin Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 November 2024
Beautiful place , excellent staff, clean and comfortable. Couldn’t ask for a better experience.
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Downtown Austin Urban Luxury
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Great location if you’re going to concert at Moody Theater. But I feel like hotel is overpriced. Our room floor felt dirty and there towels felt like sand paper. The bar area down stairs is nice.
SHANNON
SHANNON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Stephanie
Stephanie, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Jennifer
Jennifer, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
Thomas
Thomas, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
5 September 2024
Major construction at hotel, not great room, door left open after cleaning staff in
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
Carla
Carla, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
26 August 2024
There was no mention the property was under construction. Temp front desk, no proper lobby or restaurant and pool was just a night club with 20 something’s hanging around the pool edges with drinks and pounding music. Seems it is leased out to a separate entity because could not even get ice from them when no ice machines working on floors. Guess a lot of this speaks to Austin in general. Definitely feel the squeeze on consumers and if you want something good you will have to pay, and I mean pay pay pay. For the hotel, probably should have been me doing due diligence and phone ahead to check things like construction.
Darrell
Darrell, 3-night family trip
Verified Expedia guest review
6/10 Good
20 August 2024
I was a bit disappointed in the way renovation/construction interfered w/my expected 5 star stay. I had no "W" experience other than the roof top pool all at extra cost. The previously beautiful street level is caged and boarded up. You enter via service elevator behind the valet stand. Extension chords running through water everywhere, trash. The hotel was dingy. WiFi was spotty. Waited 40 minutes for car/valet/with two dogs and luggage. Rooftop pool and surroundings were dingy from parties. From the room cost, parking and additional fees and the fun money I chose to fork out up at the pool it was a $1k night for a "motel" experience.
Thomas
Thomas, 1-night romance trip
Verified Expedia guest review
4/10 Fair
18 August 2024
Property is under remodelation, there is no lobby and they charge a full rate
Rodolfo
Rodolfo, 1-night trip
Verified Expedia guest review
4/10 Fair
8 July 2024
Not good. Construction everywhere.
Jason
Jason, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
7 July 2024
good
Mauricio
Mauricio, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
There is construction going on so once this completes things will be a better.
Julie
Julie, 3-night family trip
Verified Expedia guest review
6/10 Good
23 June 2024
W Austin disappointed
Front desk customer service was pretty bad. Not pleasant, welcoming, nada! Didn’t even seem like they cared if we were there or not. Stayed in some other hotels in the area and customer service experience was top notch.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
laura
laura, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
4 June 2024
there are many better options nearby
no mention of being under renovation. the staff are unattentive, no one answers room service or concierge. understand renovations are needed but you should warn ppl, im done with W hotels
Benny
Benny, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
Angela
Angela, 2-night trip
Verified Hotels.com guest review
2/10 Poor
29 May 2024
More Motel than W hotel
Lobby is under construction so you have to enter via a service elevator. Pool was murky and disgusting looking, rooms were dated, found out because of the above they were selling off rooms for alot more than i paid. Rooms are dated and being periodically updated but just so many better hotels. Overall an underwhelming and disappointing stay
Panos
Panos, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Loved the distance to ACL!!
LAURA
LAURA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
property was under construction but well disguised and very clean. We were met by staff at the entrance, lead us to check-in and our room. Booked last minute due to an event cancellation, staff was very friendly and accommodating.
Chelsea
Chelsea, 1-night trip with friends
Verified Expedia guest review
6/10 Good
8 May 2024
Under construction. Access was through narrow winding hallway. Flooded entry so had to walk through a puddle to get out and in. Had to switch elevators to get to our room from downstairs. Toiletries were dirty, dispenser broken. I wouldn’t stay there again.
Albert
Albert, 1-night trip
Verified Expedia guest review
4/10 Fair
7 May 2024
There’s no warning that the hotel is going trough renovations. No lobby no upscale bar or restaurant, rooms should be priced much lower until the hotel is fully renovated
Jaime
Jaime, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2024
Staff was very nice. Con: Bathroom had strong smell of urine and sink area was not clean.