Puerto Rico Convention Center - 4 min drive - 3.0 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive
Ponce (PSE-Mercedita) - 80 min drive
Aguadilla (BQN-Rafael Hernandez) - 107 min drive
Mayagüez (MAZ-Eugenio María de Hostos) - 117 min drive
Restaurants
El Hamburger - 9 min walk
Celeste - 1 min walk
Tostado - 2 min walk
Bar La Parroquia - 1 min walk
Windjammer Café - 6 min drive
About this property
Urbana Hotel
When you stay at Urbana Hotel, you'll be a short five-minute drive from Port of San Juan and Pan American Pier. Free perks include WiFi and self-parking. Also, Condado Beach and Puerto Rico Convention Center are a short five-minute drive away. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 23
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 23
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Concierge services
Luggage storage
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Sleep well
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Housekeeping (on request)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 12 per cent
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan
Frequently asked questions
Does Urbana Hotel offer free cancellation for a full refund?
Yes, Urbana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urbana Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Urbana Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Urbana Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Urbana Hotel?
No, this hotel doesn't have a casino, but Casino Metro (3-min drive) and Sheraton Casino (3-min drive) are both nearby.
What's the area around Urbana Hotel like?
Urbana Hotel is a short 6-minute walk from Port of San Juan and 14 minutes' walk from Escambron Beach.
Urbana Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
23 December 2024
Hakon
Hakon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Get stay staff was amazing ! I would definitely stay again
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Camiel
Camiel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Recommendable
All de commodities you can get in this hotel, the o ly thing I couldn’t sleep very well because of the water pump, terrible and constantly noise.
David
David, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Yanelis
Yanelis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
LORRIE
LORRIE, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Duane
Duane, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
El personal en excelente, muy atentos a las necesidades de los huéspedes.
Danny
Danny, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 October 2024
The property and especially the staff was a pleasure.
" Paola " greeted us at 04:30 in the morning with a beautiful smile and did an outstanding job of making us comfortable and familiar with the property and what to expect.
I will definitely book Urbana again
Ronald Eric
Ronald Eric, 3-night romance trip
Verified Travelocity guest review
8/10 Very good
16 September 2024
Frederick
Frederick, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Super place for the price, great coffee and free beers, friendly staff, free parking
Richard
Richard, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Great service!
Gerardo
Gerardo, 4-night trip
Verified Expedia guest review
8/10 Very good
9 September 2024
Good
Joseph
Joseph, 1-night trip
Verified Expedia guest review
8/10 Very good
8 September 2024
The staff was AMAZING. The owner made point of connecting with us. Selected this property for ONSITE PARKING it is a large Secure lot. Urbana Hotel is part of urban renewal/reclaim property. It was clean and freshly touched up. Convenient to beach and if you’re a hiker, could walk to Forts
Laura
Laura, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Valerie
Valerie, 1-night trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Property was great. Staff was excellent and very helpful. Loved the area!
Sergio
Sergio, 4-night romance trip
Verified Expedia guest review
4/10 Fair
6 September 2024
There is no hot water in the morning.
Felipe
Felipe, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
It was a great location I enjoyed the view and the hotel was clean
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 September 2024
Ok
Felipe
Felipe, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Tatiana
Tatiana, 1-night trip
Verified Expedia guest review
6/10 Good
27 August 2024
Room wasnt ready
I have never been to a hotel at check in time and its not ready until now. Got here at 3:45. Wasnt ready. Fine sat down waited an HOUR for my room to be ready. I even asked after a half hour of waiting if they could just give me a room thats ready but nope she insisted i wait. I told her my room comes with wine and she jokingly said sparkling water probably assuming i was joking. The actually room is small come with the basics but no lotion. The next day i went out for breakfast and came back to the electricity being out at the hotel.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
26 August 2024
We had an issue with our room that was immediately resolved by transferring to another room. There were no elevators and were on the third floor. Staff was super nice and readily available. Lots of entertainment in the area and close to other tourist areas. I would stay here again!
Sheraunda
Sheraunda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Great personalized service from the front desk staff.
Vicente
Vicente, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Is very convenient for a night stay. Is 10 minutes from the airport. Staff very friendly and helpful.