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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Victorian hotel in Ilkley with restaurant and bar/lounge

Choose dates to view prices

At The Craiglands Hotel, Sure Hotel Collection by Best Western, discover a tranquil retreat. Savor the serene atmosphere of the garden or gather with friends at the bar. With in-room WiFi and laundry services available to you during your stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Conference centre
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
  • Cable/satellite TV service
The current price is S$94
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hollins Hall Hotel, Golf & Country Club
  • Pool
  • Spa
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  • Free parking
8.4 out of 10, Very good, 1,002 reviews
The price is S$111
includes taxes & fees
7 Dec - 8 Dec
Hollins Hall Hotel, Golf & Country Club
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About the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ

What's nearby

  • Ilkley Toy Museum - 9 min walk - 0.8 km
  • The DalesWay - 11 min walk - 0.9 km
  • Ilkley Playhouse - 12 min walk - 1.1 km
  • Manor House Museum - 14 min walk - 1.2 km
  • Ilkley Pool and Lido - 18 min walk - 1.6 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 16 min drive
  • Burley-in-Wharfedale Station - 7 min drive
  • Ilkley Station - 12 min walk
  • Ben Rhydding Station - 23 min walk

Restaurants

  • ‪Bini Tap House - ‬14 min walk
  • ‪Friends of Ham (Ilkley) - ‬12 min walk
  • ‪Bettys Café Tea Rooms - ‬14 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪The Ticket Office - ‬10 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

The Craiglands Hotel, Sure Hotel Collection by Best Western puts you within a 15-minute drive of Yorkshire Dales National Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli, a terrace and a garden.

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 7 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1859
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Victorian architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Double sofa bed
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping (surcharge)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brassiere 1 – On-site brasserie.
Antler Bar – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50.00 will be collected before check-in

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10.00 to 12.50 for adults and GBP 6.25 to 10.00 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Are pets allowed at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't have a casino, but Napoleons Casino (21-min drive) is nearby.

What is there to do at The Craiglands Hotel, Sure Hotel Collection by Best Western and nearby?

The Craiglands Hotel, Sure Hotel Collection by Best Western has a garden.

Are there restaurants at or near The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yes, there's an on-site restaurant, Brassiere 1.

What's the area around The Craiglands Hotel, Sure Hotel Collection by Best Western like?

The Craiglands Hotel, Sure Hotel Collection by Best Western is located a short 11-minute walk from The DalesWay.

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The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Elevator
Bar
Spa
Bathroom
Value

Reviews

10/10 Exceptional

Staff very welcoming throughout our stay. Room very comfortable and spacious.
Christine, 3-night trip

10/10 Exceptional

Clean room with comfortable bed
Paul, 1-night trip

10/10 Exceptional

Clean room and hotel
John, 2-night trip

10/10 Exceptional

Hotel was a bit tired and staff were a little thin on the ground but it was extremely clean, beds were comfortable and staff were uniformly friendly and helpful. For the price, it was excellent value
R, 1-night trip

4/10 Fair

Unfriendly hotel staff, dated hotel furniture & very very uncomfortable beds. Would not recommend.
Matthew, 1-night trip

8/10 Very good

Clean, quiet and comfortable

A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
3-night trip

8/10 Very good

Good price, comfortable bed

Decent hotel easily walkable into Ilkley
Sarah, 1-night trip

8/10 Very good

The room was lovely and comfortable. The lady on reception was a little unhelpful but hey ho we all have bad days.
Gary, 1-night trip

8/10 Very good

After reading a few bad reviews, plus lots of good reviews I was pleasantly surprised by the hotel, Will stay again
James, 1-night trip

8/10 Very good

Good hotel

Good hotel at a reasonable price. Room was big. clean and comfortable bed although pillows could have been better. Excellent breakfast. Pity the view wasn’t better
Iain, 2-night trip

8/10 Very good

Great place to stay

Better than I expected. Only thing I can say negative is sound from adject room.But still it is a very nice place to stay.
JOHN, 2-night trip

10/10 Exceptional

The evening meal menu could have more choice
Brian, 2-night trip

10/10 Exceptional

Half term stay

The last stop of our half term staycation, had stayed here before in springtime, decided to return to view the autumnal colours…. Didn’t disappoint!!! Lovely hotel in a beautiful location…. definitely feel relaxed and energised after a visit!
Tracey, 1-night trip

8/10 Very good

Ilkley bah 't 'At

Couldn't ask for more. Nit-picking? The only thing missing is a bus stop just outside the hotel to take us into town and avoid the ridiculous parking charges JM
Jan, 1-night trip

6/10 Good

could be good

Sadly the hotel seems rather dowdy and past its best. Everything seems in need of a makeover. No food available on a monday night and the bar is overpriced and the wines are at best average Few guests made it soulless to sit in the bar
D, 1-night trip

6/10 Good

Noisy with people slamming doors and shouting outside late at night
Victoria, 1-night trip

8/10 Very good

Hotel quality not what it used to be. Needs a refurbishment. Staff really friendly, accommodating and flexible. Decent value for money.

8/10 Very good

Had a lovely break. Only downside was the bed was two singles/twins connected and I kept falling down the middle gap as well as the floorboards creaking all night keeping me up but other than that it was a lovely stay. Also we were disappointed to NOT be informed that the spa was closed and no communication prior to arrival
2-night trip

2/10 Poor

Honestly book somewhere else.

First room we were given had the smell of stale urinne. Only one other room available which was a small dingy room at the rear of the hotel. We booked a double but didn't even get a double bed. We got a three quarters which was uncomfortable. Complained to reception but told the manager doesn't work weekends. Breakfast ok. All in all, really not what you expect from a hotel in 2024. Paid £122 but worth around £38.
Adam, 1-night trip

8/10 Very good

Beautiful hotel friendly staff

Stayed here Thursday and Friday night, staff were friendly and our room was amazing, huge with a massive stand alone bathtub shower and 2 sinks, there was a dressing room up a few stairs overall a great room, went to book in the spa and thought the price was a bit ott for the size of the pool and the fact i wouldnt even use the steam room or sauna so the lovely receptionist reduced the price so that was great, my only issue was the food at breakfast, typical hotel food and we mentioned the sausages looked raw because they were.. but we were told despite the look they are cooked! The coffee machine isnt worth bothering with as nothing from it was nice, overall dissapointing breakfast but would still reccomend this hotel and definitely go for an executive room especially room 112,
vicki, 2-night trip

6/10 Good

Not as welcoming as usual

The hotel is in a lovely spot in the town of Ilkley, although it is up a hill, almost a mile from the town centre. We have stayed at Best Western Hotels many times over the years and found that this one didn't meet the usual standards. After parking our car in the car park we were faced with a set of very steep steps to get us up to the road outside the hotel and then more steps up. On checking in, we were ignored by the first member of staff we saw, but after a while another member of staff came to our rescue and mentioned that younger woman was learning the ropes. Fair enough as we all have to learn, but the young member of staff could have said someone would be with us soon instead of just leaving us standing there. Our room, number 234, was up in the loft to the second floor, then down steps then immediately up another steep set of steps with our suitcases! We are both pensioners and not in the first flush of youth! The room was fine, but somewhat warm and we had to leave the window open each night to breathe. At reception, there were hardly any tourist leaflets (we were told they had been removed) and a street plan of Otley, not Ilkley. The staff member managed to find me one but the reception did not have any for the 3 days we stayed, just the Otley town plan! Not useful for their residents! The next day we couldn't access our room. Probably due to the learner on the first day as the key had been wiped. All those steps up and down twice at the end of a busy day!
Marie, 3-night trip

6/10 Good

Checked in online,so that was easy. Enquirer as to breakfast timings at reception, was told 7-10(the restaurant manager was at the desk too) Arrived next morning for breakfast at 07:10.....very quiet, staff told me "breakfast at 08:00" ....back to my room with my very hungry upset son. Returned at 08:00 to a reasonable buffet selection.....but no milk anywhere to be found, "we've used more than we anticipated over Xmas, we waiting for a delivery "was the reply to many people's enquiries. So my son and many others couldn't have cereal, nor could anybody have milk in their tea/coffee. Was it beyond the thought process of the staff to buy milk locally before the breakfast service?! Unbelievable amateurish error! Didn't use pool or spa, nor the Brassiere. Final comment; I disliked being called "Buddy" by staff...having worked in Hotel and Catering management for 12 years myself, hotel guests were either 'Sir' or 'Madam'....I would never dream of calling a guest 'Buddy'!

8/10 Very good

Excellent place with big easy carpark . A place to return to when in the area
Trevor, 1-night trip

10/10 Exceptional

Very clen and comfortablr
John, 4-night trip

10/10 Exceptional

Very clean room
John, 6-night trip