Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
What's nearby
Plaza de las Americas - 6 min walk
Paso del Norte Cultural Center - 17 min walk
Paso del Norte International Bridge - 5 min drive
Bridge of the Americas - 7 min drive
American Consulate - 9 min drive
Getting around
Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 24 min drive
El Paso International Airport (ELP) - 25 min drive
El Paso Union Depot - 18 min drive
Restaurants
Gorditas Doña Tota - 7 min walk
Italia Forno Ristorante - 4 min walk
Wendy's - 6 min walk
Kinsui - 5 min walk
Crisostomo - 5 min walk
About this property
iStay Hotel Ciudad Juarez
At iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can indulge in manicures and pedicures, and iStay Delicious serves breakfast. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
146 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Babysitting services
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
Conference space (825397 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch plasma TV
Premium cable channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
IStay Delicious – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: MXN 25 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez
Frequently asked questions
Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?
Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at iStay Hotel Ciudad Juarez?
Yes, there's an indoor pool.
Are pets allowed at iStay Hotel Ciudad Juarez?
Sorry, pets aren't allowed.
Is parking offered on site at iStay Hotel Ciudad Juarez?
Yes, there's free self parking.
What are the check-in and check-out times at iStay Hotel Ciudad Juarez?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 1 PM.
Is there an on-site casino at iStay Hotel Ciudad Juarez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.
What is there to do at iStay Hotel Ciudad Juarez and nearby?
IStay Hotel Ciudad Juarez has an indoor pool and a fitness centre.
Are there restaurants at or near iStay Hotel Ciudad Juarez?
Yes, there's an on-site restaurant, iStay Delicious.
What's the area around iStay Hotel Ciudad Juarez like?
IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 17-minute walk from Paso del Norte Cultural Center and 3 minutes' walk from Hospital de la Mujer.
iStay Hotel Ciudad Juarez Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 December 2024
Marisol
Marisol, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Jose l
Jose l, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Fidel
Fidel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Luis
Luis, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Raul
Raul, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Clean convenien
Very nice hotel clean and modern some areas are neglected, but overall good
Claudia
Claudia, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 November 2024
They had turn the AC off and it was hot at night
carlos
carlos, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Raul
Raul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Thanks Istay
Lady in customer service was very gentle and helpful , the rooms were big and comfortable, definitely one of my favorite hotels.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
24 October 2024
Javier
Javier, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
alejandra
alejandra, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
I booked for three nights. Almost every day had to take the key back to get programmed. That was a little annoying. Otherwise, good stay very convenient location.
Leonardo
Leonardo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Amelia
Amelia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Victor
Victor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Victor
Victor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Victor
Victor, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
5 October 2024
Its was just ok
The hotel is not to clean my room’s floors were very dirty. I think then need little bit of maintenance. The restaurant was extremely full not accessible for elderly people.