We requested two rooms, but upon arrival, we were given two rooms with an ugly and unpleasant view. We approached the front desk to request rooms with a better view, explaining that we had paid $229 per room and expected a good hotel with decent views. I also mentioned that the booking site did not give us the option to select our view. The gentleman at the front desk responded that we would need to pay more for a better view. I pointed out that $229 was already a significant amount, but he insisted their rates were higher than that. He then rudely added that the only alternative was two separate rooms located far apart, which might have slightly better views.
When we checked those rooms, one faced a wall and a construction site, while the other had a marginally better view. Unfortunately, the club nearby was noisy until 2:00 AM, and construction noise began at 9:00 AM, making it impossible to rest. I have stayed at other Best Western hotels in different locations and had good experiences, but this stay was incredibly disappointing. We will never return to this hotel again.