Puerto Rico Convention Center - 13 min walk - 1.2 km
Pan American Pier - 16 min walk - 1.3 km
Casino del Mar at La Concha Resort - 3 min drive - 2.4 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive
Restaurants
Casita Miramar - 1 min walk
Los Pinos Num 2 - 1 min walk
Éter Rooftop & Lounge - 7 min walk
Pure and Natural - 8 min walk
Texas De Brazil - 10 min walk
About this property
Don Rafa Boutique Hotel & Residences
Don Rafa Boutique Hotel & Residences offers a great location, putting you within a 15-minute walk of Condado Beach and Puerto Rico Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Canvas, one of 3 restaurants, which serves international cuisine and is open for dinner. Other highlights include 2 bars/lounges, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
36 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 50 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 9 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Parking
Uncovered on-site self-parking (USD 25 per night; includes in/out privileges)
On-site valet parking (USD 25 per night)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
3 restaurants
2 bars/lounges
Coffee/tea in a common area
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Tile flooring in public areas
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
Travel cot
What to enjoy
In-room massage
Individually decorated
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
Ice maker
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Canvas – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Melanzanna – This restaurant specialises in pizza. Guests can enjoy drinks at the bar. Open daily.
Innato – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: 18 per cent of room rate
Resort fee inclusions:
Concierge service
Fitness centre access
In-room bottled water
In-room coffee
In-room safe
Phone calls (may be limited)
WiFi access (may be limited)
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 50 per cent
Pets
Service animals exempt from fees
Pet deposit: USD 300 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per day
Parking
Uncovered self-parking costs USD 25 per night with in/out privileges
Valet parking costs USD 25 per night
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Don Rafa & Residences San Juan
Don Rafa Boutique Hotel & Residences Hotel
Don Rafa Boutique Hotel & Residences San Juan
Don Rafa Boutique Hotel & Residences Hotel San Juan
Frequently asked questions
Is there a pool at Don Rafa Boutique Hotel & Residences?
Yes, there's an outdoor pool.
Are pets allowed at Don Rafa Boutique Hotel & Residences?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of USD 75.00 per accommodation, per day, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees.
Is parking offered on site at Don Rafa Boutique Hotel & Residences?
Yes. Self-parking costs USD 25 per night. Valet parking costs USD 25 per night.
What are the check-in and check-out times at Don Rafa Boutique Hotel & Residences?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Don Rafa Boutique Hotel & Residences?
No, this hotel doesn't have a casino, but Sheraton Casino (11-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Don Rafa Boutique Hotel & Residences and nearby?
Don Rafa Boutique Hotel & Residences has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Don Rafa Boutique Hotel & Residences?
Yes, there are 3 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Don Rafa Boutique Hotel & Residences like?
Don Rafa Boutique Hotel & Residences is a short 11-minute walk from Condado Beach and 13 minutes' walk from Puerto Rico Convention Center.
Don Rafa Boutique Hotel & Residences Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Fair
26 November 2024
Dissappointing stay
Advertised roof top bar and restaurant which was a big part of why we booked here. It was closed for a private party. very dissappointing. We could have been given notice.
George
George, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 October 2024
Dated room
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
the employees were amazing, they went out of their way at
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Mikayla
Mikayla, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Desi
Desi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
We absolutely loved it! I traveled with my husband for the weekend. The hotel was so beautiful! Everyone was super attentive. I constantly received messages if we needed anything, housekeeping, we even got a welcoming message also a reminder what time to check in and check out. If I had a question or anything I would message and I would get a quick reply. The place itself is so beautiful! The bedroom is also really nice! We will definitely return!
Aylin
Aylin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
I really enjoyed my stay here. The staff were always so accommodating. 10/10.
Kiera
Kiera, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Fabio
Fabio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Terrance
Terrance, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Todo perfecto!
Unico feedback interno cuando housekeeping empiece darle instrucciones de que no se quede conversando en los pasillos o proxima alguna habitación con huéspedes ya que se escucha todo y hay personas aun descansando. Pero todo lo demás servicio de front desk valer parking y restaurante excelente!
jessica
jessica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
We love every single detail in this beautiful place
Diana
Diana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Smaller hotel with attention to customer service. Great communication during the stay.
Luis
Luis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Benjamin
Benjamin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Alessandra
Alessandra, 3-night trip
Verified Expedia guest review
6/10 Good
30 July 2024
Hotel was beautiful and staff was great. I had to ask for my bottle of champagne which was my upgrade. The room was nice but there was no hot water to take a shower. If there was hot water I would have def rated the hotel much higher
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Rabih
Rabih, 2-night trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Rodney
Rodney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Great hotel, staff was very attentive and friendly, entire place was clean and quiet.
Valentina
Valentina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Staff was great, hotel was beautiful and clean. The staff texted daily asking if we’d like room service or had any questions or concerns. They have recommendations on things to do. It was 12 minutes from the airport and 10 minutes from the mall. The rooftop pool was small but we were the only ones in it most of the time. The rooftop was very chic. The rooftop restaurant was amazing. The Wellington was chef’s kiss. The area felt safe.
krystal
krystal, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Sheela
Sheela, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
I loved everything! The staff was friendly and helpful above and beyond. The gym was great, and the rooftop pool and cabanas were beautiful.