Brechin Community Centre Park - 6 min drive - 3.8 km
Lake Simcoe - 7 min drive - 3.6 km
Lake Couchiching - 24 min drive - 23.3 km
Orillia Opera House - 28 min drive - 27.2 km
Casino Rama - 29 min drive - 27.6 km
Getting around
Muskoka, ON (YQA) - 55 min drive
Washago Station - 27 min drive
Restaurants
Tim Hortons - 8 min drive
Wild Wing - 9 min drive
Lanterna Ristorante North - 18 min walk
241 Pizza - 11 min drive
Knights Inn Lagoon Harbour Resort & Hotel - 1 min walk
About this property
Lagoon City Pier One Resort
Enjoy your visit to Ramara with a stay at Lagoon City Pier One Resort. Guests indulge in spa services, then grab a bite to eat at the restaurant. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 17 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets stay for free (dogs only)
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 9:00 AM–11:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
What to do
On a private beach
Pilates classes
Kayaking
Canoeing
Boat tours
Hiking/biking trails nearby
Snowmobiling nearby
Marina nearby
Services
Virtual front desk
Romance packages
Facilities
Spa services
Banquet hall
Firepit
Accessibility
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Mini fridge
Microwave
More
Housekeeping (on request)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Pier One Bistro & Bar – On-site restaurant.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of CAD 50.00 (subject to availability)
Late checkout can be arranged for an extra charge of CAD 50.00 (subject to availability)
Renovations and closures
This property is closed from 3 December 2024 to 1 April 2025 (dates subject to change).
The following facilities will be closed during the winter:
Dining venue
Pets
Service animals exempt from fees
Pet deposit: CAD 250 per stay
Policies
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 744072208
Also known as
Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara
Frequently asked questions
Is Lagoon City Pier One Resort currently open?
This property is closed from 3 December 2024 to 1 April 2025 (dates subject to change).
Does Lagoon City Pier One Resort offer free cancellation for a full refund?
Yes, Lagoon City Pier One Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lagoon City Pier One Resort?
Yes, dogs stay free. A deposit of CAD 250 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Lagoon City Pier One Resort?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Lagoon City Pier One Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of CAD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 50.00 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Lagoon City Pier One Resort?
No, this hotel doesn't have a casino, but Casino Rama (29-min drive) is nearby.
What is there to do at Lagoon City Pier One Resort and nearby?
Have fun with on-site activities such as kayaking and boat tours. Additional recreation on-site includes Pilates. Enjoy amenities such as a private beach and spa services.
Are there restaurants at or near Lagoon City Pier One Resort?
Yes, there's an on-site restaurant, Pier One Bistro & Bar.
Lagoon City Pier One Resort Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
14 October 2024
Will not stay here again.
Front desk closed at 5 pm. No text sent with lockbox code. No staff on the premises overnight - I would not have stayed here if I had known that. The room smelled musty, probably due to the carpet which had stains on it. Bathroom and bedding was clean.
Deborah
Deborah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
YUN
YUN, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
SAJJAD
SAJJAD, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
The staff was very welcoming and helpful. The facility is great and comfortable. I would stay there again. Do not expect too much from the breakfast. It is a self serving continental breakfast. However, Tim Hortons is just a short drive.
Charles
Charles, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
It was vary well kept, clean and beautiful. The free breakfast was not the best. They have a nice resturant tho and the food was great
Rafe
Rafe, 1-night trip
Verified Expedia guest review
2/10 Poor
5 October 2024
Way too expensive for what you get Disappointed
I paid $370 for one night stay in a suite that was old worn down rust on the heater. Just look dirty. The walls need to be painted. There was a stove in the suite or used to be a stove now it’s got a metal piece over where I assumed the burners were and it was silicone, but it’s just flopping around.
The bed was uncomfortable. The comforter that they use on the bed was too thick. The restaurant didn’t open till 12 noon in the restaurant the walls need to be painted. The carpet needs to be changed just dirty looking for the price needs a major uplift.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 October 2024
The room was dirty, widows not properly cleaned. Compementary Breakfast was horribe. The room charge were excessive. The property was not maintained and and washroom faucets were not working. The bath tub did not had the water blocker. Not recommended at all .
Atul
Atul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 October 2024
Quiet and Clean place. Beach on the lake was beautiful in the morning
Ian
Ian, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
30 September 2024
I think it needs a lot of TLC starting with the broken front doors that you could not exit and paint on the exterior would go along way and a good power wash would help a lot as well
Greg
Greg, 1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Luis
Luis, 2-night trip
Verified Expedia guest review
6/10 Good
21 September 2024
Very dated property
Darlene
Darlene, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Very friendly staff! Looks like they have been working on upgrading this hotel. The rooms were clean and quiet.
Bonnie
Bonnie, 2-night family trip
Verified Expedia guest review
2/10 Poor
10 September 2024
The location is great, but the property suffers from neglect! It badly needs a makeover to be worthwhile a stay.
dinesh
dinesh, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 September 2024
good location, homely atmosphere ,easy parking, restaurant and entertainment on weekends make it fun
Geethani
Geethani, 1-night family trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Other than the breakfast every thing else was exactly as I expected for that price range.
It is so disappointing that I think they could stop serving free breakfast or make little improvement. They also start serving their little breakfast at 9:00 am which is late. We noticed some people decided to drive to Tim Hortons which was about 5 to 10 Km away to get something to eat.
Payam
Payam, 1-night trip
Verified Expedia guest review
6/10 Good
3 September 2024
its is not clean and clean
Mahroo
Mahroo, 1-night family trip
Verified Expedia guest review
4/10 Fair
2 September 2024
The room was not clean. There was smell coming out from pillows. There was a lot of animal fur on the sofa.
Malith
Malith, 1-night romance trip
Verified Expedia guest review
4/10 Fair
2 September 2024
The check-in time was 4pm but delayed almost to 5 pm and the front desk was not friendly
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Very friendly staff and excellent customer service.great view.
Zara
Zara, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Enjoyed everything....Nice room...Comfy Bed...Water pressure in shower was awesome ...friendly staff...lots to do...paddle boated and went to the beach a lot...sitting in your room or the patio of your room the scenary was beautiful with the water and boats passing by....definitely would stay there again
Donna
Donna, 3-night trip
Verified Expedia guest review
4/10 Fair
25 August 2024
Very old and outdated. Washrooms outdated, rooms outdated, small tv, ancient fridge. Pictures are deceiving
Craig
Craig, 1-night trip
Verified Expedia guest review
6/10 Good
23 August 2024
Sarah
Sarah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Always good to be in Lagoon City with family.
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Absolutely beautiful location and facility. Yiu can just walk by the canal from the patio or just enjoy the view by your own firepit.
Tahera
Tahera, 1-night family trip
Verified Expedia guest review
6/10 Good
16 August 2024
This is a beautiful property with so much potential. The management of this place needs to be changed. Staff are not helpful and does not care. EV charger on site wanting to charge $10/hour is ridiculous. This is higher price than gas. It would charge $100 to get you 300 to 400km. Really???? Is this place trying to promote oil and get people to hate EVs?
Operating on a skeleton staff. One person serving the whole restaurant for dinner with almost 40 customers having food. Food quality is not very great. Oily bar food. Cleaning staff asking if they should clean certain area in the room. Admin dying to put wrong coffee pods in the machine. Telling us that Uber does not exist when there is.
This place is in a very nice setting with a nice small beach that is great for children. Lots of beautiful trees with fresh air.