2/10 Poor
10 January 2025
AVOID!!
Booked into the hotel, was a bit of a fuss, having to book yourself in and create your own keycard, long winded
The rooms were vile, never seen anything like it in all my years of staying in hotels. My room had carpet tiles laid (not stuck down properly) on underlay. A total trip hazard and not at all safe. Black mould on tiling in the bathroom, and shower head had never seen Viakal. Was shown another room, a disabled access room, a bed and a TV but no bed side units.
The customer support at the desk was awful, we decided not to stay there after looking at the state of the place based on a overall opinion. Hotel offered no refund or even a partial refund, was quite happy to keep all my money. I was staying here with a friend who also had the same experience :-(
Tizz
Tizz, 1-night business trip
Verified Hotels.com guest review
