Pecol-Col dei Rossi Cable Car - 11 min drive - 9.6 km
Belvedere Ski Lift - 17 min drive - 12.8 km
Getting around
Ponte Gardena-Laion/Waidbruck-Lajen Station - 46 min drive
Chiusa/Klausen Station - 50 min drive
Renon Campodazzo-Atzwang Station - 52 min drive
Restaurants
La Montanara - 4 min drive
Rosengarten après ski - 4 min drive
Hotel El Ciasel - 3 min drive
Te Cevena - 4 min drive
Wine & Dine - 4 min drive
About this property
Chalet Queen
Chalet Queen offers a fantastic location, putting you only steps from Dolomites. For a bite to eat, guests can visit Chalet Queen Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a garden.
Languages
English, French, Italian
At a glance
Hotel size
21 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
2 bars/lounges
2 coffee shops
Restaurant
Barbecue grills
Private dining
Snack bar/deli
Travelling with children
Children's menu
What to do
Cross-country skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Garden
Television in common areas
Communal living room
Lockers available
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible shuttle
Visual alarms in hallways
Handrails in stairwells
Front entrance ramp
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in room
Hardwood flooring in room
Room amenities
Be entertained
32-inch Smart TV
Premium satellite channels
First-run films
Films for purchase
Home comfort
Heating
Electric kettle
Slippers
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished
Separate sitting area
Heated floors
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Chalet Queen Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
Optional extras
Late check-in between 9:30 PM and midnight can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Hosted evening meal costs EUR 40
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 4 September to 20 December:
Bar/Lounge
Dining venue
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day, plus a one-off cleaning fee of EUR 25
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei
Frequently asked questions
Does Chalet Queen offer free cancellation for a full refund?
Yes, Chalet Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chalet Queen?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Chalet Queen?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Chalet Queen and nearby?
Have fun with nearby winter activities such as cross-country skiing and snowboarding. Enjoy amenities such as 2 bars and a garden.
Are there restaurants at or near Chalet Queen?
Yes, Chalet Queen Restaurant offers al fresco dining, international cuisine and garden views.
What's the area around Chalet Queen like?
Chalet Queen is a short 1-minute walk from Dolomites and 5 minutes' walk from Alba-Ciampac Cable Car.
Chalet Queen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 August 2024
Great staff, great stay
Kedichinma
Kedichinma, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Asse
Asse, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 March 2024
juan
juan, 6-night trip
Verified Hotels.com guest review
6/10 Good
6 November 2023
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2023
Zhaolong
Zhaolong, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2023
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Collin
Collin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2023
VIVIEN
VIVIEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2022
loved the bathroom, bed was somewhat small and narrow but very comfortable
Adoracion
Adoracion, 3-night trip
Verified Expedia guest review
4/10 Fair
28 September 2024
Ende Saison
Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut.
Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut.
Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 August 2024
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 July 2024
marcello
marcello, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Teşekkürler
Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
KAGAN
KAGAN, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Klein aber fein
Sehr schönes Hotel mit Top Restaurant.
Stefan
Stefan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Stanislav
Stanislav, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2023
Ottimo e sicuramente ci tornero ,
forse manca solo una cosa
una piscina coperta che nella zona e' molto in voga
Luca
Luca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2023
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei.
Il personale giovane, accogliente e ben preparato.
I servizi della struttura sono eccellenti: colazione ricca e varia.
Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Anastasia
Anastasia, 2-night romance trip
Verified Expedia guest review
2/10 Poor
29 July 2023
Minho
Minho, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 April 2023
Proche remontées mécaniques, au pied des pistes
Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Alain
Alain, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2023
Gislaine
Gislaine, 5-night trip
Verified Hotels.com guest review
2/10 Poor
2 January 2023
gaia
Verified Expedia guest review
10/10 Exceptional
17 January 2022
Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare