2/10 Poor
7 December 2024
A total dump. Go elsewhere.
Seriously, trust the bad ratings and pick a different hotel. (It will be worth the slight additional expense.) Black mold growing all around the shower, the whole place smelled like cigarette smoke, musty sheets, dingy all around, super sketchy surrounding area and terribly rude and confrontational staff. If you decide to ignore this warning, at least DO NOT prepay because you will have no recourse when you see it and want to leave after the first night. This is what happened to us: We prepaid for four nights and then arrived to find the crappy situation described above and decided not to stay beyond the first night. Cathy at the front desk immediately insisted there was no way we were getting refunded for the other three nights because we paid in advance. To her credit she offered to put us in a different room or send a housekeeper, but all the other rooms were just as bad and a housekeeper cannot do much to eliminate this kind of mold issue. When we maintained that we would leave and asked again for a refund of the other nights she became completely rude and confrontational. We ended up another hotel three blocks away that was no joke light years better for not that much more money, but alas still trying to get my money back from this utter booking mistake.
Verified traveller
4-night trip
Verified Hotels.com guest review
