2400 Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, NL, 66260
What's nearby
Metropolitan Center - 1 min walk - 0.2 km
Fashion Drive - 3 min walk - 0.3 km
Plaza Fiesta San Agustin - 8 min walk - 0.7 km
Auditorium Pabellón M - 6 min drive - 5.3 km
Macroplaza - 7 min drive - 6.2 km
Getting around
Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 44 min drive
Restaurants
Mochomos -Monterrey - 1 min walk
La Corriente - 3 min walk
Salón Alcatraces - 4 min walk
La Torrada - 3 min walk
Botanero Moritas - 2 min drive
About this property
Safi Royal Luxury Metropolitan
Safi Royal Luxury Metropolitan puts you within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
224 rooms
Arranged over 44 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Water slide
Babysitting (surcharge)
What to do
Shopping
Working away
24-hour business centre
7 meeting rooms
Conference space (452 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Romance packages
Facilities
Built in 2021
Safe-deposit box at front desk
24-hour fitness centre
An outdoor pool
Shopping centre on-site
Full-service spa
Hot tub
Massage/treatment rooms
Water slide
Lockers available
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 425 for adults and MXN 255 for children
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 71421536
Also known as
Safi Royal Luxury Metropolitan Hotel
Hotel Safi Royal Luxury Metropolitan
Safi Royal Luxury Metropolitan San Pedro Garza García
Safi Royal Luxury Metropolitan Hotel San Pedro Garza García
Frequently asked questions
Does Safi Royal Luxury Metropolitan offer free cancellation for a full refund?
Yes, Safi Royal Luxury Metropolitan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Safi Royal Luxury Metropolitan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Safi Royal Luxury Metropolitan?
Sorry, pets aren't allowed.
Is parking offered on site at Safi Royal Luxury Metropolitan?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Safi Royal Luxury Metropolitan?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Safi Royal Luxury Metropolitan?
No, this hotel doesn't have a casino, but Casino Monterrey (7-min drive) and Casino Jubilee (10-min drive) are both nearby.
What is there to do at Safi Royal Luxury Metropolitan and nearby?
Safi Royal Luxury Metropolitan has a spa and a water slide, as well as a 24-hour fitness centre.
Are there restaurants at or near Safi Royal Luxury Metropolitan?
Yes, there's an on-site restaurant.
What's the area around Safi Royal Luxury Metropolitan like?
Safi Royal Luxury Metropolitan is a short 3-minute walk from Fashion Drive and 8 minutes' walk from Plaza Fiesta San Agustin. Travellers say that the hotel is in a great location.
Safi Royal Luxury Metropolitan Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 December 2024
All excelent
Cesar
Cesar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Jorge
Jorge, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Mauro
Mauro, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Guillermo
Guillermo, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Great value in San Pedro
Nice place but service elevators were out and that turned into quite the complication
Hector
Hector, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Nice Hotel, Conveniently Located
The hotel is in an great part of town with plenty of restaurants within walking distance. The hotel was clean, the gym was great and the pool looked great.
Craig
Craig, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Excellent customer service
Marshall
Marshall, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Dream come true
The experience was fabulous whatever we needed to make sure we had it. The views from the room were amazing panoramic views the food on the 15th and 30th floor were amazing. The view from the restaurants were also gorgeous we would gladly stay there again
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Excellent service as always. Just a couple of issues with the sprayer in the shower and the TV
Jorge
Jorge, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Silvano
Silvano, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Ray
Ray, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Valentino
Valentino, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Excelente
Excelente hotel
En servicio , atención , limpieza , todo el personal muy amable , habitaciones con todo lo necesario y comodidad
Julián
Julián, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
20 September 2024
Gloria
Gloria, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Fernando
Fernando, 2-night trip
Verified Hotels.com guest review
6/10 Good
6 September 2024
I had been so looking forward to stay at this hotel that I had added this day to my trip. I was supposed to have stayed at The Westin Punto Valle. BIG mistake! I was impressed with the beauty of hotel little did I know room had poor quality. Elevators slow even though they should be much better being having many floors. An elevator was always out of service though out my stay. Very inconvenient and waste of time.
Had issues with sink and immediately reported it. Nothing was done. Restroom was clogged reported it 4 times same day. Nothing was done. Too many people in lobby due to wedding after wedding. It was hard to walk around lobby and felt so uncomfortable with the big wedding parties that come with it. Will I stay here again? NEVER. Very expensive and my stay was horrific
Sonia
Sonia, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 September 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Daniel
Daniel, 1-night trip
Verified Expedia guest review
4/10 Fair
31 August 2024
They assigned me the wrong room porpusply knowing I reserved a panomramic king they gave a regular then made me wait hours with no answer. On what was gonna happen and then changed me to a room where I’m not sure if it was panoramic or regular they offered free breakfast next morning.
Sergio N
Sergio N, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Diego
Diego, 1-night trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Amazing experience booking a Sky suite. The views from Estrella were unbelievable. Unfortunately had a few hiccups with check in time, the iron having a sticky substance on it, and two of the four tv remotes not working. However, the entire concierge staff was extremely response at remedying the room issues. This was our second time at the Metropolitan and would definitely stay there again.
Brian
Brian, 1-night romance trip
Verified Expedia guest review
6/10 Good
23 August 2024
Lady Tatiana
Lady Tatiana, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Our stay was fantastic!
I would stay again on my next visit to Monterrey,
On a wish list, towels different sizes
We had only 2 large ones.
Thank you!
Marco
Marco, 2-night family trip
Verified Expedia guest review
8/10 Very good
21 August 2024
Peter
Peter, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Overall it was a good experience and is not the first time we stay on this hotel and probably wont be the last.
What i did not like this time was the pool area, one manager came and ask us to take out our kids out of the jacuzi, i explained her that i was not aware of this rule for the jacuzi. However...other kids stayed in the jacuzi and she did nothing, also ther was a group of people witha speaker and again this supposed to be prohibited and she did nothing with them...so it looks that rules just apply to whomever wants to follow the rules.