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Raia Hotel & Convention Centre Terengganu

Photo gallery for Raia Hotel & Convention Centre Terengganu

Front of property
Indoor pool, outdoor pool, pool loungers
Deluxe Family Room | In-room safe, desk, soundproofing, iron/ironing board
2 restaurants, breakfast, lunch and dinner served, international cuisine
Concierge desk

Overview of Raia Hotel & Convention Centre Terengganu

Raia Hotel & Convention Centre Terengganu

4.0 star property
4-star hotel in Kuala Terengganu with 2 restaurants and outdoor pool

7.8/10 Good

287 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Jalan Lapangan Terbang, Gong Badak, Kuala Terengganu, Terengganu, 21300

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
For families
  • Rollaway/extra beds
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 10 min drive

Restaurants

  • Starbucks - 12 min walk
  • Kedai Roti Canai Hot-Hot - 19 min walk
  • Kafe Kahve - 3 min drive
  • Fizmie Bakery - 18 min walk
  • Noorayuni Tomyam - 5 min drive
Map

About this property

Raia Hotel & Convention Centre Terengganu

A great choice for a stay in Kuala Terengganu, Raia Hotel & Convention Centre Terengganu is only 3.5 mi (5.6 km) from the airport. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Lagenda Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a garden. The family-friendly amenities and airport get good marks from fellow travellers.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lagenda Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Poolside Sidewalk – This poolside restaurant only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 19.90 to 30 for adults and MYR 19.90 to 30 for children

Renovations and closures

The following facilities or services will be unavailable from March 31 2023 to November 1 2023 (dates subject to change):
  • One of the dining venues
  • Meeting facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MYR 50.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Terengganu
Hotel TH Terengganu
Terengganu Hotel
TH Hotel Terengganu
TH Terengganu
TH Terengganu Hotel
TH Hotel
TH Hotel Convention Centre Terengganu
Raia & Convention Terengganu
TH Hotel Convention Centre Terengganu
Raia Hotel & Convention Centre Terengganu Hotel
Raia Hotel & Convention Centre Terengganu Kuala Terengganu
Raia Hotel & Convention Centre Terengganu Hotel Kuala Terengganu

Frequently asked questions

Is Raia Hotel & Convention Centre Terengganu currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from March 31 2023 to November 1 2023 (dates subject to change):
  • Meeting facilities
Does Raia Hotel & Convention Centre Terengganu offer free cancellation for a full refund?
Yes, Raia Hotel & Convention Centre Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Raia Hotel & Convention Centre Terengganu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Raia Hotel & Convention Centre Terengganu?
Yes, there's an indoor pool and an outdoor pool. The swimming pool will be unavailable from March 31 2023 to November 1 2023 (dates subject to change).
Are pets allowed at Raia Hotel & Convention Centre Terengganu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Raia Hotel & Convention Centre Terengganu?
Yes, there's free self parking.
What are the check-in and check-out times at Raia Hotel & Convention Centre Terengganu?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Raia Hotel & Convention Centre Terengganu and nearby?
Raia Hotel & Convention Centre Terengganu has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Raia Hotel & Convention Centre Terengganu?
Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining. One of the dining venues will be unavailable from 31 March 2023 to 1 November 2023 (dates subject to change).

Reviews

7.8

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.1/10

Amenities

7.5/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Irma Intan Ezliena, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Irma Intan Ezliena, 1-night trip
Verified Hotels.com guest review

6/10 Good

ZARINA, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ahmad Zaidi Laynan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hilarious check in process. Staff did not attend guest by turn. Early arrived but ignored.
Idham, 1-night family trip
Verified Expedia guest review

8/10 Very good

Room
one kind of smell in the room after i switch on the Air Cond.
Raina Azene, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ridzwana, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

hotel is generally OK but the stay was during the time hotel was used for a COVID quarantine location, so it was a bit gloomy and quiet, felt a bit scary as well.
Kamal Azizi, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Azlan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Cheng, 1-night business trip
Verified Hotels.com guest review