Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
What's nearby
Xplor Theme Park - 8 min drive - 3.3 km
Xcaret Eco Theme Park - 10 min drive - 3.5 km
Ferry to Cozumel - 11 min drive - 6.0 km
Quinta Avenida - 12 min drive - 7.5 km
Playacar Golf Club - 14 min drive - 8.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 59 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.5 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 9 min drive
Festival Grand Buffet - 10 min drive
Cafeteca - 1 min walk
The Buffete - 7 min drive
El Mercado de San Juan - 1 min walk
About this property
La Casa de la Playa by Xcaret Adults Only
At La Casa de la Playa by Xcaret Adults Only, you can spend time at the beach practicing yoga, plus you'll be within a 10-minute drive of Xplor Theme Park. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 4 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free airport shuttle, a lazy river and a poolside bar. Fellow travellers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at La Casa de la Playa by Xcaret Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Entertainment
On-site entertainment and activities
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
63 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 5 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Free secured on-site valet parking
Electric vehicle charging point on site
Transfers
Free airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
4 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
On the beach
Beach yoga
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Working away
Business centre
4 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Free bike hire
Beach towels
Pool loungers
Pool umbrellas
Facilities
Built in 2021
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
24-hour fitness centre
An outdoor pool
Free water park
Designer shops on-site
Full-service spa
Lazy river
Hot tub
Sauna
Steam room
Water slide
Wine-tasting room
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path to lift
Accessible airport shuttle
Visual alarms in hallways
Hand-held shower heads
Grab bar near toilet
Grab bar in bath
Grab bar in shower
Accessible bath
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool access ramp on site
Cobblestone flooring in public areas
Room amenities
Be entertained
65-inch Smart TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Private pool
Balcony
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
Frequently asked questions
Does La Casa de la Playa by Xcaret Adults Only offer free cancellation for a full refund?
Yes, La Casa de la Playa by Xcaret Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Casa de la Playa by Xcaret Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at La Casa de la Playa by Xcaret Adults Only?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at La Casa de la Playa by Xcaret Adults Only?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by La Casa de la Playa by Xcaret Adults Only?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at La Casa de la Playa by Xcaret Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at La Casa de la Playa by Xcaret Adults Only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.
What is there to do at La Casa de la Playa by Xcaret Adults Only and nearby?
Have fun with on-site activities such as beach yoga and cycling. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. La Casa de la Playa by Xcaret Adults Only also has 5 bars, a lazy river and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near La Casa de la Playa by Xcaret Adults Only?
Yes, there are 4 on-site restaurants.
Does La Casa de la Playa by Xcaret Adults Only have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does La Casa de la Playa by Xcaret Adults Only have any outdoor private spaces?
Yes, every room features a private pool and a balcony.
La Casa de la Playa by Xcaret Adults Only Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
6/10 Good
24 December 2024
Very clean and modern. The only negative is the butlers were not accommodating of my requests.
Daniel
Daniel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Guillaume
Guillaume, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Exceeded all expectations.
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Amazing experiences.
Lawrence
Lawrence, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Viviana
Viviana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
El servicio la calidad humana es insuperable
Lilia
Lilia, 2-night romance trip
Verified Expedia guest review
2/10 Poor
24 August 2024
Never again. It was my 2nd time staying at La Casa de La Playa, but we regret coming back. The terrace in each hotel room is small and stacked with fragile decorations. When I was getting out of the pool, I slipped and accidentally touched the edge of a small decoration piece, which then fell apart. My finger also got a cut. The hotel staff asked us what happened to the piece with a tough attitude, and then charged us $1414.35 USD, which seems much more than how much it actually costs. My partner and I were very upset.
Zihao
Zihao, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
This was our second stay at CDLP. While they have removed some appreciated perks and special experiences, the butler service is even better than before. Kiyoshi and Guillermo were phenomenal as well as the bartenders and friendly faces at the restaurant. Having said that, BEWARE OF MEXICO DESTINATION CLUB. Even at CDLP they are deceptive beginning with salesperson all the way to the manager.
Yvette
Yvette, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Definitely will come back next year 👍 the best time.
Yi
Yi, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Miguel
Miguel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Georgina
Georgina, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
12 July 2024
The absolutely most luxurious experience ever. The attention to detail and thoughtfulness of the amenities available on the property, down to the level of service provided by the staff is on another level and is unbeatable. This is an experience like no other- a literal slice of heaven on earth. Shout out to Frida for making our time here just that more special.
Alnice-Bethel
Alnice-Bethel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Illyas
Illyas, 2-night trip
Verified Expedia guest review
2/10 Poor
28 May 2024
yaser
yaser, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
Excelente para descansar tienen un excelente Servicio de customer service, limpieza comida y actividades. Recomendado 10/10
Beatriz
Beatriz, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 April 2024
Maryluna
Maryluna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Amazing! Would recommend to any couple seeking a quiet, secluded get away!
Shawn Patrick
Shawn Patrick, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 March 2024
We spent 4 days at Casa de la Playa on March 2024, celebrating our honey moon. The hotel is impecable and the service is royalty-quality. No kids, only adults, very tranquil, beatiful place. Alberto and Celeste were our hosts and they assisted us in everything and made our wishes came true.
All the drivers, oh my God!, gentlemen behind the wheel. The food, the scene, the mood, the pool, the room....everything is top of the line. All the people...just lovely. We cant wait to go back....