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Ascott Kuala Lumpur

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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Ascott Kuala Lumpur

VIP Access
UNESCO Sustainable Travel Pledge

Ascott Kuala Lumpur

4.5 star property
Luxury aparthotel with outdoor pool, near Suria KLCC Shopping Centre

8.8/10 Fabulous

696 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is S$152
Price available on 09/02/2023
Map
No 9 Jalan Pinang, Kuala Lumpur, 50450

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 3 min walk
  • KLCC Park - 3 min walk
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Berjaya Times Square - 23 min walk
  • Kuala Lumpur Tower - 8 min drive
  • Petaling Street - 8 min drive
  • Merdeka Square - 11 min drive
  • Mid Valley Megamall - 17 min drive
  • Kuala Lumpur Sentral - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 53 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 12 min walk
  • Bukit Nanas Station - 12 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Rum Jungle - 2 min walk
  • Lai Po Heen - 3 min walk
  • Thirty8 - 3 min walk
  • Aseana Cafe - 4 min walk
  • Haagen Dazs - 4 min walk

About this property

Ascott Kuala Lumpur

Putting you in a great location, within a short 10-minute walk of KLCC Park and Petronas Twin Towers, Ascott Kuala Lumpur offers an airport shuttle (available during limited hours) for MYR 275 per vehicle one-way. Guests can indulge in deep-tissue massages, facials or body scrubs, then take a dip in the outdoor pool. A bar/lounge and a fitness centre are other highlights, and apartments feature fireplaces and kitchenettes. The family-friendly amenities and central location get great marks from fellow travellers. Public transportation is only a short walk: KLCC Station is 9 minutes and Raja Chulan Station is 12 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 22 lb per pet)*
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room
  • Massages
  • Spa services
  • 2 treatment rooms
  • Deep-tissue massages
  • Aromatherapy
  • Thai massages
  • Hot stone massages
  • Swedish massages
  • Facials
  • Sports massages
  • Reflexology
  • Prenatal massages
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (MYR 12 per day)
  • Covered extended parking on site (MYR 200 per week)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free local area shuttle up to 5 kilometers
  • Free shopping centre shuttle
  • Car not required

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
  • 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180.0 per night

Bathrooms

  • Bath or shower
  • Soap
  • Dressing gowns
  • Free toiletries
  • Bidet
  • Towels provided
  • Hairdryer
  • Toothbrush and toothpaste
  • Slippers
  • Toilet paper

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 29-inch LCD TV with satellite service
  • TV in a common area
  • Books

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 per room (up to 22 lb per pet)
  • Welcoming cats and dogs only
  • Food and water bowls and litter trays are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Aerobics classes on site
  • Golf nearby
  • Hiking/biking trails nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 221 rooms
  • 33 floors
  • 1 building
  • Built in 1999
  • Individually decorated

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: MYR 150 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 21 for adults and MYR 15 for children
  • Airport shuttle service is offered for an extra charge of MYR 275 per vehicle (one-way. Maximum occupancy 5)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 180.0 per night

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Parking

  • Covered self-parking costs MYR 12 per day
  • Covered extended parking costs MYR 200 per week
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Ascott Kuala Lumpur offer free cancellation for a full refund?
Yes, Ascott Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ascott Kuala Lumpur?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Ascott Kuala Lumpur on 9 February 2023 start from S$152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ascott Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ascott Kuala Lumpur?
Yes, there's an outdoor pool.
Are pets allowed at Ascott Kuala Lumpur?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 22 lb per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls and litter trays are available.
Is parking offered on site at Ascott Kuala Lumpur?
Yes. Self-parking costs MYR 12 per day. Extended parking costs MYR 200 per week.
Is an airport shuttle service offered by Ascott Kuala Lumpur?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM. The charge is MYR 275 per vehicle one-way.
What are the check-in and check-out times at Ascott Kuala Lumpur?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Ascott Kuala Lumpur and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a steam room and spa services.
Are there restaurants at or near Ascott Kuala Lumpur?
Yes. Nearby restaurants include Lai Po Heen (3-min walk), Thirty8 (3-min walk) and Aseana Cafe (4-min walk).
Does Ascott Kuala Lumpur have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
What's the area around Ascott Kuala Lumpur like?
Ascott Kuala Lumpur is in Kuala Lumpur City Centre, a short 9-minute walk from KLCC Station and 3 minutes' walk from KLCC Park. Travellers say that the local area is good for shopping and very central.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Good

It will be better to have a proper dining area/restaurant to serve breakfast or dine in considering the brand that you are carrying. We do understand that at the moment we have just begun life back to normal after the hard times of COVID. We don't mind to come back to Ascott Kuala Lumpur due to its convenient location to other attractive areas.
md sukardi, 7-night family trip
Verified Expedia guest review

8/10 Very good

LUNINGNING BARLONGO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good family venue
Room and daily room service was comfortable and prompt. Location was great with KLCC, KL tower, Twin towers, park, central market etc all within walking distance/short grab ride away.
Syed, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Spacious room
William, 3-night family trip
Verified Expedia guest review

8/10 Very good

No more movie channel on tv
Mohamed Ridza Bin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Dato Raja Ahmad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was good, not enough carpark for us. Hope can free parking based on room instead of unit. We rent 2 unit of 3 room apartment stay for 12 person. 2 carpark that's not enough for me.
Siew Yan, 1-night trip with friends
Verified Expedia guest review

6/10 Good

The staffs are not attentive enough to your details and requirements . Overall stay was just OK.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

Yukie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel wasn’t maintained properly. Water from all the taps and pipes were brown and dirty. We didn’t shower for the first night as we were advised to run the water for a few hours overnight. Some lights were not working and the phone battery had to be replaced. The curtain hinge was also loose. Clearly this property didn’t bother to do proper maintenance after reopening from Covid lockdowns etc. Staff also lacked the sense of urgency and proper training and were just going through the motions even though we were having serious issues with the room.
Wei Nien, 4-night family trip
Verified Expedia guest review