10/10 Exceptional
8 July 2023
Great service apartment for work and family stay
Philip
Philip, 2-night business trip
Verified Hotels.com guest review
Ascott Kuala Lumpur
Luxury aparthotel with spa, near Petronas Twin Towers
VIP Access
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Ascott Kuala Lumpur
Photo gallery for Ascott Kuala Lumpur
Overview of Ascott Kuala Lumpur
8.8 out of 10 Fabulous
8.8/10 Fabulous
Property highlights
- Airport transfer
- Kitchenette
- Laundry facilities
- Pet-friendly
- Parking available
No 9 Jalan Pinang, Kuala Lumpur, 50450
Main amenities
- 221 smoke-free apartments
- Daily housekeeping
- Full-service spa
- Outdoor pool
- Breakfast available
- Free area shuttle
- Free shopping centre shuttle
- Fitness centre
- Steam room
- Self parking
- Bar/lounge
- Room service
Feel at home
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Kitchenette
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for 1-Bedroom Premier Twin
1-Bedroom Premier Twin
View all photos for 2-Bedroom Premier
2-Bedroom Premier
View all photos for 3-Bedroom Premier
3-Bedroom Premier
View all photos for 1-Bedroom Premier
1-Bedroom Premier
View all photos for 2-Bedroom Executive
2-Bedroom Executive
View all photos for Studio Premier
Studio Premier
About this area
What's nearby
- In Kuala Lumpur City Centre
- Suria KLCC Shopping Centre - 3 min walk
- Petronas Twin Towers - 6 min walk
- KLCC Park - 8 min walk
- Pavilion Kuala Lumpur - 11 min walk
- Kuala Lumpur Tower - 18 min walk
- Berjaya Times Square - 25 min walk
- Kuala Lumpur Convention Centre - 1 min drive
- Jalan Alor - 5 min drive
- Petaling Street - 3 min drive
- Merdeka Square - 4 min drive
Getting around
Restaurants
- M Marini Grand Caffe - 1 min walk
- Samad Al Iraqi Restaurant - 3 min walk
- Tonka Bean Cafe - 2 min walk
- WIP On The Park - 1 min walk
- Tujo - 1 min walk
About this property
Ascott Kuala Lumpur
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
At a glance
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
- The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- Babysitting*
Pets
- Pets allowed (dogs and cats only, 2 total, up to 22 lb per pet)*
- Restrictions apply*
- Pets must be supervised
- Food and water bowls and litter boxes available
Property amenities
Pool/Spa
- Outdoor pool
- Steam room
- Full-service spa
- Massages
- Spa services
- 2 treatment rooms
- Deep-tissue massages
- Facials
- Swedish massages
- Reflexology
- Thai massages
- Sports massages
- Hot stone massages
- Body scrubs
- Aromatherapy
- Ayurvedic treatments
Internet
- Free WiFi
Parking and transport
- Covered self parking on site (MYR 10 per stay)
- Covered extended parking on site (MYR 200 per week)
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
- Free local area shuttle up to 5 kilometres
- Free shopping centre shuttle
- Car not required
Kitchenette
- Fridge (full size)
- Stovetop
- Microwave
- Dishwasher
- Cleaning supplies
- Coffee/tea maker
- Cookware/dishes/utensils
Dining
- To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21 for adults and MYR 15 for children
- 1 bar
- Minibar
- Room service available
Bedrooms
- Premium bedding
- Down duvet
- Bed sheets provided
- Rollaway/extra beds: MYR 180.0 per night
Bathrooms
- Bath or shower
- Shampoo
- Hairdryer
- Dressing gowns
- Soap
- Bidet
- Toothbrush and toothpaste
- Towels provided
- Free toiletries
- Slippers
Living spaces
- Fireplace
- Dining room
- Sitting area
Entertainment
- 29-inch LCD TV with satellite service
- Books
- TV in a common area
Outdoor areas
- Terrace
- Barbecue
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- meeting rooms
- Business centre
- Laptop workspace
- Desk chair
- Conference space
Climate control
- Air conditioning
Pets
- Pet friendly
- MYR 500 per accommodation per night
- 2 total (up to 22 lb per pet)
- Welcoming cats and dogs only
- Food and water bowls and litter trays are available
Suitability/Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Braille signage
- Lift
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Soundproofing
- Well-lit path to entrance
- Wheelchair-accessible
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible path to lift
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-width doorways
- Smoke-free property
Services and conveniences
- Concierge services
- Daily housekeeping
- Safe
- Multilingual staff
- Iron/ironing board
- Phone
- Luggage storage
- Blackout curtains
- Safe at front desk
- In-room massages
Location highlights
- Near a metro station
- Near a train station
- In the business district
- In the shopping district
- In the city centre
- In the entertainment district
- Near a health or beauty spa
- Near a hospital
Things to do
- Fitness centre
- Fitness facilities nearby (discounted access)
- Aerobics classes on site
- Hiking/biking trails nearby
- Golf nearby
- Bike rentals nearby
Safety features
- Fire extinguisher
- First aid kit
- Smoke detector
General
- 221 rooms
- 33 floors
- 1 building
- Built in 1999
- Individually decorated
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Fees & policies
Refundable deposits
- Deposit: MYR 150 per night
Optional extras
- To-go breakfast is offered for an extra charge of approximately MYR 21 for adults and MYR 15 for children
- Airport shuttle service is offered for an extra charge of MYR 275 per vehicle (one-way. Maximum occupancy 5)
- Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for MYR 180.0 per night
Pets
- Pets are allowed for an extra charge of MYR 500 per accommodation, per night
Parking
- Covered self-parking costs MYR 10 per stay
- Covered extended parking costs MYR 200 per week
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Individually wrapped food options are available for breakfast and through room service.
This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Also known as
Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur
Frequently asked questions
Reviews
8.8
Fabulous
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 June 2023
Naoto
Naoto, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
21 June 2023
Eugene
Eugene, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 June 2023
Hitesh
Hitesh, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2023
Erfanah
Erfanah, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
6 June 2023
Harishpal
Harishpal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2023
Sa'at Nazlina
Sa'at Nazlina, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
4 May 2023
Brett
Brett, 1-night family trip
Verified Expedia guest review