Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
What's nearby
Malecon - 1 min walk
Calle El Conde - 9 min walk
Columbus Park - 16 min walk
Sambil Santo Domingo - 3 min drive
Centro Olimpico - 5 min drive
Getting around
Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive
Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive
Airport shuttle (surcharge)
Restaurants
Terraza Napolitano - 1 min walk
Grand's Paco's Cafeteria & Bar - 9 min walk
D' Luis Parrillada - 7 min walk
New Jersey Drink Liquor Store - 4 min walk
M7 - 7 min walk
About this property
Napolitano Hotel
Napolitano Hotel puts you steps from Malecon and features a casino and a nightclub. Guests can visit the spa to indulge in massages, aromatherapy or reflexology, and La Terrasse serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say great things about the helpful staff.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
65 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age – 18
Check-out time is 1 PM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Changing table
Cabinet locks
What to do
Shopping
Beach nearby
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Surfing/body boarding nearby
Working away
24-hour business centre
Meeting room
Conference centre (1894 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool umbrellas
Facilities
1 building/tower
Built in 1975
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Casino
Full-service spa
Nightclub
Casino gaming table
3 casino slot machines
Sauna
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free international and long-distance calls
Food and drink
Free bottled water
Children's dinnerware
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
La Terrasse – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
Airport shuttle service is offered for an extra charge of USD 40.00 per vehicle (one way)
Late checkout can be arranged for an extra charge of USD 15 (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 5 and 12 costs USD 5.00 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo
Frequently asked questions
Does Napolitano Hotel offer free cancellation for a full refund?
Yes, Napolitano Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Napolitano Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Napolitano Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Napolitano Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Napolitano Hotel?
Yes, an airport shuttle is available. The charge is USD 40.00 per vehicle one way.
What are the check-in and check-out times at Napolitano Hotel?
You can check in starting at 3 PM. Check-out time is 1 PM. Late check-out is available for a charge of USD 15 (subject to availability).
Is there an on-site casino at Napolitano Hotel?
Yes, there's a casino, featuring 3 slot machines and 1 gaming table.
What is there to do at Napolitano Hotel and nearby?
Have fun with activities such as cycling, body boarding and waterskiing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Napolitano Hotel also has a casino, a nightclub and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Napolitano Hotel?
Yes, La Terrasse offers ocean views and poolside dining.
What's the area around Napolitano Hotel like?
Napolitano Hotel is located on the Strip in Zona Colonial, a short 1-minute walk from Malecon and 9 minutes' walk from Calle El Conde.
Napolitano Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
20 November 2024
Máxima
Máxima, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Vicente
Vicente, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
9 September 2024
It’s just a nice property that needs a little upgrade, The location it’s nice
MERCED
MERCED, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
7 September 2024
I enjoyed my stay. No complaints!
Russ
Russ, 1-night trip
Verified Expedia guest review
6/10 Good
28 August 2024
The room was OK, tv possibilities was great.
Music at the bar was too loud, noisy.
Michael
Michael, 5-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Great hotel. I enjoyed the view very much.
Mireya
Mireya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Personal muy buenas atenciones
JUAN
JUAN, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Great hotel to stay at
Seneca
Seneca, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
DHARIANA
DHARIANA, 3-night trip
Verified Expedia guest review
8/10 Very good
4 August 2024
El staff del hotel es muy amable y profesional en todo momento. El cuarto estaba limpio y en orden y con una vista bonita. Cabe mencionar que el balcón es muy angosto. Tuvimos algún problema de agua caliente pero fueron a la habitación y se solucionó de inmediato. Su ubicación es muy conveniente, pero por la noche si hay mucho ruido afuera del hotel. En cuanto al desayuno, que es buffet, es un tanto pobre. Definitivamente pudieran mejorarlo. Por último, como sugerencia para el hotel, el color de la piscina estaba mucho mejor como se anuncia aún en sus fotos (azul el fondo y con el logotipo del hotel), ya que el nuevo tono verde da la impresión de estar sucia.
Pavel
Pavel, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 June 2024
Angela
Angela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Very nice
Fernando
Fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
17 June 2024
The people were very nice and provide an excellent service , specially at breakfast buffet the views were really nice. However the street noise is horrible and the facility needs update. The room were not clean and the rugs were dirty. The staff Never change the bead sheets. Did not clean the bathroom. The room maintenance was horrible.
Wanda
Wanda, 3-night family trip
Verified Expedia guest review
6/10 Good
3 June 2024
el aire no enfriaba
recepcion no contesto llamadas
se iba mucho agua
Jose
Jose, 3-night trip
Verified Expedia guest review
4/10 Fair
29 May 2024
Also the Casino is not peoiple friendly and the se
The Hotel Conditions are in a very bad shape,Internet is poor ,poor coordination,food needs to be more updated daily.
Juan
Juan, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Great service at the restaurant… nice people
CLAUDIA
CLAUDIA, 2-night trip
Verified Expedia guest review
6/10 Good
17 May 2024
It ok for the money.
Nelson
Nelson, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
People was really nice and friendly I would go back to this place
Martin
Martin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 April 2024
MARCOS
MARCOS, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2024
Great place to stay
Kyle
Kyle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
Orioly
Orioly, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 March 2024
It antique oriented style and relaxing vibe.
Joan
Joan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 March 2024
Smell in hallways. Mold on ceiling in shower.
Rotted wood at shower base
Andreas
Andreas, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
12 March 2024
Ok
Ron
Ron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 March 2024
Me encanto su ubicación, la limpieza de las habitaciones, el personal es estupendo en especial el de Jose (área de buffet) es muy atento y eficiente. Se que volveré pronto.
* Por favor consideren poner calentador a la piscina es hermosa pero no la pude utilizar ya que el agua es demasiado fría.