Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
What's nearby
Juanillo Beach - 10 min walk - 0.9 km
Indigenous Eyes Ecological Park - 10 min drive - 7.0 km
Punta Espada Golf Course - 10 min drive - 5.8 km
Los Establos Cap Cana - 12 min drive - 7.4 km
Scape Park - 12 min drive - 7.4 km
Getting around
Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive
Restaurants
Juanillo Grill & Beach Bar - 17 min walk
The Chinola - 3 min drive
Punch Bar - 6 min walk
Jwb Steakhouse - 6 min walk
El Mercado - 19 min walk
About this property
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience
Putting you within a 15-minute drive of Punta Cana Beach, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers a private beach where you can enjoy beach umbrellas, volleyball and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and body treatments. Dining choices include 10 restaurants, and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 swim-up bars, a 24-hour fitness centre and a snack bar/deli. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
268 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 17
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
10 restaurants
3 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Private dining
Private picnics
24-hour room service
Snack bar/deli
Water dispenser
What to do
On a private beach
Fitness classes
Yoga classes
Beach volleyball
Concerts/live shows
Evening entertainment
Shopping
Ping pong
Snorkelling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2021
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
2 outdoor pools
Full-service spa
Massage/treatment rooms
Reception hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Smart television
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free rollaway/extra bed
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free international calls
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
Blender
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
Five O'clock Somewhere Ba – This bar is located by the pool.
Landshark - Brewery and G – This restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mon So Wi – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
The Boat House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 13067784-2
Frequently asked questions
Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?
Yes, there are 2 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience also has 2 swim-up bars and 2 poolside bars, as well as a private beach and a 24-hour fitness centre.
Are there restaurants at or near Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?
Yes, there are 10 on-site restaurants, featuring barbecue, ocean views and poolside dining.
Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience like?
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is located a short 10-minute walk from Juanillo Beach.
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 December 2024
Everything wascexcellent
Hans
Hans, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Disappointment with lack of accuracy
Disappointed with change in ownership without notification. Changed happened the day we checked in. I reserved adults only and children were in the hotel. Difficult with elderly parents. Beach was terrible. No transparency that ocean is full of rocks and algae. I would have selected another hotel especially on juanillo beach. I have lost faith and trust with hotels.com. Not the first issue with hotels descriptions. Also will never rent a car through your website
Cristina
Cristina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Really love the stay, good service and food.
Idalmis
Idalmis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Margaritaville is where to be at!! Relaxing, comfortable and food and drinks are top notch.
Staci
Staci, 4-night trip
Verified Hotels.com guest review
2/10 Poor
30 October 2024
Eric
Eric, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
Luis
Luis, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 September 2024
1. Upon arrival we told them we’re celebrating our anniversary. Usually at other resort we get the banner & something complimentary since we have silver status but nothing here. The guy caught an attitude because we didn’t want to upgrade our room for $500USD more and we already paid for a luxury suite.
2. Our hotel credit was useless because everything we wanted was discounted and they had a “promotion” of some kind so we had to pay an additional fee either way.
3. Paid for the couples spa experience but only received half of it because the guy rushed us to our massage so we didn’t even start with our hydrotherapy. Just the steam and vapor room for about 10 mins each.
4. The first day our bathroom lights had issues, the one in the toilet barely worked.
5. Housekeeping came after 3pm everyday even though we asked for mornings and wanted to clean while we were in the room.
6. Ran out of shampoo, conditioner and shower gel so we needed to call front desk. But housekeeping did not fail to collect the tips we left EVERYDAY.
7. The pool was not clean, every time we came out our clothes were stained yellow. Ended up throwing out clothes because I was grossed out.
8. There were limited food options. Restaurants did not have a set schedule.
9. The swim up bars were ok and the staff were more attentive and friendly.
10. Our last day we’re at the restaurant. No utensil, napkins or water. We asked and it felt like we’re bothering the staff.
Natasha
Natasha, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
Ebeling
Ebeling, 5-night trip
Verified Expedia guest review
8/10 Very good
25 September 2024
Norman
Norman, 3-night trip
Verified Expedia guest review
6/10 Good
24 September 2024
Kenia
Kenia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Teresa
Teresa, 4-night trip
Verified Expedia guest review
6/10 Good
23 September 2024
There’s not much to do staying here unless you’re coming for strictly relaxation. September is apart they’re down season, which i did not know so there wasn’t much to do on the property. The food options are the same everyday and the restaurants aren’t the hype they present. Room: my room was nice lovely view but the air conditioning wasn’t cooling the room properly, nor did the hot water work in the shower for most of my stay. I got a second room but still had a problem with the hot water. I give my stay an 3/5 star rating.
Ivory LaDonna Maxine
Ivory LaDonna Maxine, 5-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Edgardo
Edgardo, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 September 2024
the beach was to far from the property
was very poorly made up had to walk good way to find a go
o
d beach Food was very poor was not very good
I would not recomened or go back there
Andy
Andy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Everything was great!
Armando
Armando, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
I loved everything, I loved the staff, WONDERFUL, But..... The beach!!! That's the only thing, we walked to Juanillo which is wonderful, but I woukd like the hotel has its own beach!!! But I will be back!thanks!
Evelyn
Evelyn, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Staff was friendly, helpful and respectful, very clean. I did not like the presentation that they force you to do but we did it and got a free romantic dinner so it was worth it.
Alexicia
Alexicia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
the persons, are wonderful and beatiful, in general terms,
ISRAEL
ISRAEL, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Orelia Ann
Orelia Ann, 5-night family trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Steve
Steve, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Jose Sebastian Garcia
Jose Sebastian Garcia, 5-night trip
Verified Expedia guest review
4/10 Fair
18 September 2024
I couldn’t get in the door several times, the beach was not in good condition and the food was nasty