Osanbashi International Passenger Terminal - 11 min walk
Yokohama Stadium - 14 min walk
Red Brick Warehouse - 18 min walk
Yokohama Cosmo World - 3 min drive
Pacifico Yokohama - 4 min drive
Getting around
Tokyo (HND-Haneda) - 15 min drive
Ishikawacho station - 14 min walk
Kannai Station - 20 min walk
Sakuragicho Station - 25 min walk
Motomachi-Chukagai station - 5 min walk
Nihon-odori Station - 10 min walk
Bashamichi Station - 18 min walk
Restaurants
マクドナルド - 1 min walk
サンマルクカフェ - 3 min walk
SALONE 2007 - 4 min walk
重慶茶楼 本館 - 4 min walk
コーヒーハウス ザ カフェ - 1 min walk
About this property
Hotel New Grand
Hotel New Grand offers a great location, putting you within a 15-minute walk of Tokyo Bay and Yokohama Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Motomachi-Chukagai station is 5 minutes and Nihon-odori Station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
230 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 20
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1500 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Bed rails
What to do
Discount at nearby fitness centre
Working away
Business centre
Meeting rooms
Conference space (4736 square feet)
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Built in 1927
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Alarm clock
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.
Fees & policies
Parking
Self-parking costs JPY 1500 per day
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama
Frequently asked questions
Does Hotel New Grand offer free cancellation for a full refund?
Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Grand?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Grand?
Yes. Self-parking costs JPY 1500 per day.
What are the check-in and check-out times at Hotel New Grand?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel New Grand and nearby?
Hotel New Grand has a garden.
Are there restaurants at or near Hotel New Grand?
Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.
What's the area around Hotel New Grand like?
Hotel New Grand is located on the waterfront in Yokohama City Centre, a short 5-minute walk from Motomachi-Chukagai station and 5 minutes' walk from Tokyo Bay. Travellers say that this hotel is in a good location.
Hotel New Grand Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Grand stay
Very nice stay. Didn't reserve breakfast, too expensive. Nice location. Great room and lobby.
Zhan
Zhan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Great stay in Yokohama
Very helpful staff. Concierge had very helpful information... especially of the Yokohama area. The room was excellent... we had a beautiful view of the port and city... at night the lights were beautiful. Will recommend a stay in Yokohama at this hotel.
Ramiro
Ramiro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Great place with interesting history
There are so many things great about this place; the staff are great and very helpful, the room is big, clean and comfortable, the view is incredible and most of all, there's quite a bit of history about this building and place that are very interesting. Around the area, just a few blocks away is Chinatown and the train station. The waterfront beginning with the park right across the hotel is a wonderful place to walk around. Overall, this is a quaint place that is very quiet yet is only a ride away from Yokohama station. I will return and stay again at this place.
Gil
Gil, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
A Classy Hotel
This is a very high end hotel for a reasonable price. They offer top notch and excellent service. Hotel is very close to Chinatown, Red Brick Warehouse and Cup Noodles Museum. Also close to a metro train. I highly recommend this hotel.
mary
mary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
The best hotel in Japan !!! Such an amazing place to stay so clean and plenty of places to shop and walk around !! The staff was above and beyond amazing !! Loved everyone from the door man to the front desk workers I want to give a special shout out to Kaeko ❤️❤️ such a lovely girl she made our stay so special we hope to see her again when we return ! Manager was amazing to he made sure our stay was perfect and it was thank you again to all the staff at Hotel New Grand !!!!! 100/100 would stay here again ❤️😃
Steve
Steve, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Very good hotel convenient to ChinaTown and shopping!
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Wonderful place and staff near a large park
Marie
Marie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
I have stayed at this hotel as a business traveler many times over the last 7 years.
It is the best hotel in Yokohama
Great location by the bay shopping Chinatown
Park on the water is not be missed
Great breakfasts
Value is amazing compared to Tokyo which 30 minutes by metro
Steve
Steve, 3-night romance trip
Verified Expedia guest review
8/10 Very good
16 October 2024
We like the location because of its convenience. However we were asked to pay 3000 yen for two adults, and when it was booked we assumed it was charged by the room not by the number of person.
It is very confusing and never heard of in US. Hopefully the property can make future booking more clearly to everyone! Thank you.
Albert M
Albert M, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2024
Nice views of the port.
Marie
Marie, 2-night trip
Verified Expedia guest review
6/10 Good
13 October 2024
Mayumi
Mayumi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 October 2024
Superb
Excellent location not far from downtown Tokyo, but close to many excellent attractions. The park right outside the hotel is a perfect place day or night to unwind. Concierge service excellent with arranging transport and ideas with experiences.
Charles
Charles, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Great location, good food very comfortable room, friendly service.
Genevieve
Genevieve, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
28 September 2024
As usual, perfect service. Thank you!
Cathy
Cathy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
It was clean, had good service, and a convenient location.
The hotel is a historic place, so learning about the famous past guests was also interesting.
Seong Hoon
Seong Hoon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Awesome hotel and staff, good dining.
Erik
Erik, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Rhonda
Rhonda, 4-night trip
Verified Hotels.com guest review
8/10 Very good
12 September 2024
It was very special place. I like everything.
Mikiko
Mikiko, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Everything was good!
Mikiko
Mikiko, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Beautiful old hotel in great condition with great staff, good dining and great location
Erik
Erik, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
very nice hotel within short walking distance to lots of cool places including the hustle and bustle of Chinatown, just a few blocks away. The staff was very professional, and the view from our room was spectacular!
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Great location and wonderful staffs
kayvan
kayvan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 August 2024
I would stay at the Hotel New Grand again. The property is immaculate. The staff very friendly. The location near the harbor and the view were phenomenal. The NORMANDIE Restaurant was very nice and we ate breakfast there each day while staying in the hotel.
frank
frank, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Services by staff were excellent~~ very kind warm and shows willingness to help whatever I asked.
Nami
Nami, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Very attentive staff at a classic location. Great location next to ship terminal, park, Chinatown, and the waterfront. Excellent restraints on site, and lots of less expensive options close by. Highly recommend.