Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property
Unwind in style at an eco-certified resort surrounded by beaches & rainforests.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Point of interest
Aerial view
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Casino
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • Casino
  • 2 restaurants and 2 beach bars
  • 2 poolside bars and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 hot tubs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Beach umbrellas
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is S$696
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

Room, 1 King Bed (Renovated, Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Roll-in Shower (ADA Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Governor)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Marbella Suite)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite (Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Atlantic Suite)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Renovated Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Discovery Suite)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, 2 Queen Beds (Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Resort)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Renovated, Ocean)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 43.0 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible Bathtub, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Pool, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, Roll-in Shower (ADA Rainforest)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Ocean, Renovated)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100

What's nearby

  • Wyndham Rio Mar Casino - 3 min walk
  • Luquillo Beach - 8 min walk
  • Wyndham Rio Mar Golf Course - 11 min walk
  • Carabali Rainforest Park - 7 min drive
  • El Yunque National Forest - 11 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 32 min drive
  • Vieques (VQS-Antonio Rivera Rodriguez) - 87 min drive
  • Culebra (CPX-Benjamin Rivera Noriega) - 103 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Parrilla Restaurant - ‬7 min drive
  • ‪La Frutera Las Flores - ‬5 min drive
  • ‪5 O'Clock Somewhere Bar & Grill - ‬7 min walk
  • ‪Terruno - ‬7 min drive
  • ‪Jibaro's #22 - ‬7 min drive

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

At Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a five-minute walk of Wyndham Rio Mar Casino. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 2 restaurants, and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious resort include 2 poolside bars, a golf course and a casino. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 400 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 18 per night; includes in/out privileges)
    • Secured covered on-site valet parking (USD 25 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11 AM
  • 2 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 coffee shops
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Lifeguard on-site

What to do

  • Golf privileges
  • On the beach
  • Pro golf lessons
  • Winery release events
  • Shopping
  • Bingo
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 24 meeting rooms
  • Conference centre (21000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 3 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Casino
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • 12 casino gaming tables
  • 152 casino slot machines
  • 3 hot tubs
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Mandara Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 22 per cent of room rate
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Concierge service
    • Faxes
    • Fitness centre access
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Laundry facilities
    • Newspaper
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service
    • Wired Internet access (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 32 to 42 for adults and USD 16 to 26 for children
  • Airport shuttle service is offered for an extra charge of USD 44 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to February 2 2025 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle service for children up to age 12 costs USD 22 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per night
  • Pets are allowed for an extra charge of USD 75 per pet, per night (maximum USD 1 per stay)

Parking

  • Covered self-parking costs USD 18 per night with in/out privileges
  • Covered valet parking costs USD 25 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property uses solar and geothermal energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Frequently asked questions

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offer free cancellation for a full refund?

Yes, Wyndham Grand Rio Mar Rainforest Beach and Golf Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM. One of the swimming pools will be unavailable from December 23 2024 to February 2 2025 (dates subject to change).

Are pets allowed at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75 per night. Service animals are exempt from fees.

Is parking offered on site at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes. Self-parking costs USD 18 per night. Valet parking costs USD 25 per night.

Is an airport shuttle service offered by Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, an airport shuttle is available. The charge is USD 44 per person one-way.

What are the check-in and check-out times at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, the 7500 square-foot casino features 152 slot machines and 12 gaming tables. Bingo is offered.

What is there to do at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort and nearby?

Tee off at the on-site golf course. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Wyndham Grand Rio Mar Rainforest Beach and Golf Resort also has 2 poolside bars, 2 beach bars and a casino, as well as a sauna, a fitness centre and beach cabanas.

Are there restaurants at or near Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Yes, there are 2 on-site restaurants.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Wyndham Grand Rio Mar Rainforest Beach and Golf Resort like?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is located on the waterfront in Mameyes II, a short 3-minute walk from Wyndham Rio Mar Casino and 8 minutes' walk from Luquillo Beach. Travellers say that the resort is in a great location.

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

4-night family trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Mediocre
First, we booked a king sized bed for a romantic vacation. Our room had two queens and they told us they had no kings available. They gave us a $300 credit. There was a lot of dust build up on curtains and in the vents. Strong mildew smell that affected my sleep. Used the fridge for food and it froze it rock solid. I asked the restaurant to heat it up on a plate and it was a gigantic to-do, took a half hour of explaining and waiting. A wing of the building was going through renovation, which was very loud from the nicer pool. Also meant the jacuzzi there didn't work. The resort fee should have been reduced bc of this. The beach had significant trash but otherwise beautiful. The waitstaff was attentive, pleasant and friendly. But one guy did prompt us pretty aggressively to leave a trip advisor review. At first we thought it was just for him, but then he instructed us to include praise for the hotel. Also really sad to see the macaws kept outside for decoration in dirty cages.
Julia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just about perfect
It was all around wonderful! Only thing that could have made it better was softer towels- the ones provided were pretty scratchy. Otherwise, stellar.
4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Brielle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Hotels.com guest review

8/10 Very good

Handicap bathroom needs to be re configured. More drainage and curtain to keep the floor from getting soaked
eleanore, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect beach stay
We stayed here for two nights and had an amazing time. The beach is well maintained and all the staffs are super helpful. The only downside is the food options are a bit lacking and overly priced, and it's not very convenient to go out to get food (10min uber to the nearest restaurants).
2-night trip
Verified Hotels.com guest review

6/10 Good

Amazing!!! However when I approached the desk, they told me they were out of rooms. I was able to find many on hotels.com (but it was confusing because I had been told they were booked.) I had to give my credit card for payment again, even though I already had payment confirmation. Really hoping I don’t get charged twice!!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karim, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Christy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Urgent remodel!!
We payed for a suite and it made no difference than a regular room. The room was like a bad and cheap motel from any interstate.
Jose Orlando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kind
Jessica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kathy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We loved this property. It’s a beautiful resort.
Elizabeth, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was under renovations, but it didn’t impact our stay too much. The location being right by the beach and a short drive from El Yunque was my favorite part! I would definitely recommend renting a car if you’re staying for a few days because there’s a lot more to do in the area.
Kris, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nazila, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I thoroughly enjoyed my stay! Even with construction going on, they managed to do an amazing job
Brandice, 3-night trip with friends
Verified Travelocity guest review

8/10 Very good

antonio, 3-night trip
Verified Expedia guest review

2/10 Poor

I’ve been trying to resolve an issue with my invoice for weeks now, and the experience has been beyond frustrating. I’ve reached out to the billing department multiple times, even spoke with a manager, but it feels like nobody cares enough to actually help. Despite my efforts, I’m still no closer to a resolution, and it’s incredibly disappointing to be treated this way as a customer. I expected better support and accountability.
Ahmed Aly, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everyone was so kind and the food at Coastal roots was phenomenal!
Kevin, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Maggie, 2-night trip
Verified Expedia guest review

6/10 Good

I didn’t like the staff making promises of champagne and hotel credit to listen to a presentation. After spending 2 hours of my vacation they did not remember what they said. No big deal, just will not return
Amber, 5-night trip
Verified Expedia guest review

8/10 Very good

Hope Lesli, 6-night trip
Verified Expedia guest review