McArthurGlen Designer Outlet - 16 min drive - 13.7 km
Getting around
Birmingham Airport (BHX) - 39 min drive
Penkridge Station - 6 min drive
Stafford Station - 9 min drive
Stafford (XVB-Stafford Train Station) - 9 min drive
Restaurants
Central Co-op Florist - Wildwood - 6 min drive
Weeping Cross Fish Bar - 8 min drive
McDonald's - 4 min drive
Chris's Fish Bar - 6 min drive
Horse & Jockey - 6 min drive
About this property
The Moat House
The Moat House is a great choice for a stay in Stafford. For a bite to eat, guests can visit Orangery Restaurant, which serves breakfast, lunch and dinner. A bar/lounge and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
41 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 8 AM–10 AM
Restaurant
Bar/lounge
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Orangery Restaurant – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per stay
Policies
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford
Frequently asked questions
Does The Moat House offer free cancellation for a full refund?
Yes, The Moat House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Moat House?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at The Moat House?
Yes, there's free self parking.
What are the check-in and check-out times at The Moat House?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Moat House and nearby?
The Moat House has a garden.
Are there restaurants at or near The Moat House?
Yes, there's an on-site restaurant, Orangery Restaurant.
The Moat House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Frank
Frank, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Ed
Ed, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Family stay
Hotel was very good. Service and staff were excellent
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Martyn
Martyn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 December 2024
Rubbish Staff, nice breakfast
Very poor nights stay.
The staff (not the guest, the staff!) deemed it acceptable to slam doors and shout down the corridor to each other after 2300 and then again at 0700.
Had quieter nights sleep at a Travellodge.
When I asked why, they were apparently trying to fix the boiler…… Then fix it quietly so you don’t wake my young family at 0700 on a Sunday morning!
Adam
Adam, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Pleasant Hotel
Nice hotel, pleasant rooms, pleasant staff. Food is OK if a little underwhelming for the price charged.
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Clean and comfortable
Hotel is clean and the room is comfortable and well taken care of. Staff are friendly and helpful. The food was to a reasonable standard but the menu in the bar/restuarant was a bit limited; there was not one salad on the menu - which is what I really wanted. Also there is no gym at the hotel and with the snow yesterday going for a run in the cold and dark on narrow country lanes was not really an option.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Great staff & nice place to stop.
Our second stay at The Moat House, the staff are wonderful, the rooms are spacious, the are dog friendly. The decor is sympathetic to the period building.
A couple of negatives, despite asking for advice I couldn’t get the room warm enough during the night.
The hotel is popular for wedding/ birthday events, unfortunately some other residents aren’t as considerate, who let their children run and down the corridor at 1am. That’s not the hotel’s fault but it did mean we didn’t sleep too well.
Fortunately the excellent breakfast and service helped to make up it
Ron
Ron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Yvonne
Yvonne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Not the first time I have stayed here and as always can find no fault. Room was excellent. Staff were very friendly and helpful.
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
N
N, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Molly
Molly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
A pleasant stay. Room was ready early, which was nice
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
2 November 2024
Bath tub did not fill was taking forever think there an issue with plug maybe and could turn the heating up at night for some reason
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Julie
Julie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Perfect stay
Fast and efficient check in process - very much helped with the online pre-check data provided.
Bar staff super friendly. Excellent dinner and great selection/ choice from menu's and bar.
ANDREW
ANDREW, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Good Hotel
Good and comfortable hotel . Food in both bar and restaurant was very good