When you stay at DoubleTree Resort by Hilton Grand Key - Key West, you'll be within a 10-minute drive of Smathers Beach and Florida Keys Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palm Haven, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location.
Languages
English, French, Spanish
At a glance
Hotel size
216 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
On-site parking includes off-street options
Off-site
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Palm Haven – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 33.75 per accommodation, per night
Resort fee inclusions:
Airport shuttle
Beach towels
Fitness centre access
Housekeeping
In-room bottled water
In-room safe
Laundry facilities
Parking
Phone calls (may be limited)
Pool access
Self-parking
Shuttle service
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 7:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West
Frequently asked questions
Does DoubleTree Resort by Hilton Grand Key - Key West offer free cancellation for a full refund?
Yes, DoubleTree Resort by Hilton Grand Key - Key West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree Resort by Hilton Grand Key - Key West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 7:00 PM.
Are pets allowed at DoubleTree Resort by Hilton Grand Key - Key West?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree Resort by Hilton Grand Key - Key West?
Yes. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at DoubleTree Resort by Hilton Grand Key - Key West?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree Resort by Hilton Grand Key - Key West and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near DoubleTree Resort by Hilton Grand Key - Key West?
Yes, Palm Haven offers al fresco dining, American cuisine and pool views.
DoubleTree Resort by Hilton Grand Key - Key West Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
29 December 2024
Samiat
Samiat, 4-night trip
Verified Hotels.com guest review
2/10 Poor
28 December 2024
Sreeja Karan
Sreeja Karan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Amazing experience!
Amazing experience!
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
23 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
First time at this location it was comfortable, clean, and the free cookies were amazing. The location was perfect walking distance to beaches.
Karina
Karina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Matthew
Matthew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
excelente estadia
excelente estadia en un hotel muy lindo, comodo y muy bien atendidos
DARIO VICTOR
DARIO VICTOR, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
The resort is so beautiful. Friendly staff
Esmeralda
Esmeralda, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Nathan
Nathan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Claire
Claire, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
JOSEPH
JOSEPH, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Sergio
Sergio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
The elevator was broken for the four days of my stay
Chester
Chester, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 October 2024
Jan
Jan, 4-night trip
Verified Expedia guest review
8/10 Very good
28 September 2024
The other elevator on the side that I was staying was broken the entire time I was there and made for a long walk and I was there five days. I never saw anyone working on it.
Bob
Bob, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
JAIME
JAIME, 1-night trip
Verified Expedia guest review
6/10 Good
24 September 2024
Sharlyn
Sharlyn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Our stay was above our expectations. Staff was friendly and efficient! The room was clean and the amenities were very helpful. The only things that need to be addressed ... The shower leaked an incredible amount of water all over the floor. And there needs to be coffee available long after breakfast is done. I love afternoon coffee and had none available.
Natalie
Natalie, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Good property, spacious rooms,,
William
William, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Very clean hotel , the shutter is excellent
Luz
Luz, 2-night trip
Verified Orbitz guest review
4/10 Fair
18 September 2024
We chose this property because it advertised being pet friendly. The Web site did not indicate there would be a $75.00 one-time fee for the dog to stay. Additionally, the dog could not be left along. We have traveled a get deal and never had this situation with the dog. We also had to be relocated due to water coming from the floor above through the bathroom light fixture. Very inconvenient after a long car drive. We also had two lights in the room that did not work. But once the hotel was notified of the situation, they did send maintenance.
James
James, 2-night romance trip
Verified Expedia guest review
6/10 Good
17 September 2024
Property was easy access to get into, park, and check in. First room they gave us overlooked the loading docks area so we asked to change rooms. We got a better one looking over the parking lot which was better. Toilet didn’t work properly and not sure if maintenance did look at it. No pool towels both nights but everything else was great! Shuttle to and from Duval street was perfect.