6/10 Good
2 January 2025
Marriott gives you a taste of history!
TLDR: Extremely dated building and interiors. You get what you pay for, but Marriott are taking this idiom to the next level with this facility. Staff are great.
Step back into time in this old hotel. The carpets look like they're on loan from the Alamo itself. The dingy interior and the ancient smell reminds you that Davie Crockett probably walked these corridors himself some day.
The elevator is so slow you experience what movement at geological time scales means. Sea level rise by a millimeter by the time you descend from top floor to ground floor.
Step into the gym and you'll notice that Leonidas and his 300 men trained here too as it is quite spartan (a few cardio machines, one bench and one dumb-bell rack). No cleaning wipes, no arrangement for drinking water and limited towels in supply.
Breakfast service was acceptable if you showed up early enough in the morning. The place became quite chaotic after 8 AM when most of the guests show up and staff are not able to cope with demand. Quality and variety of the breakfast buffet was ok.
The only redeeming feature here is the staff. Eric at the front-desk was extremely helpful, prompt and addressed all issues with a cheerful demeanour.
Dear Management, please consider giving this facility a revamp. You made over $500 million in Q3 Operating income alone, surely this business given its prime location and healthy client stream beside the river walk deserves some TLC.
Muhammad Ali
Muhammad Ali, 2-night family trip
Verified Hotels.com guest review