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Barceló Guatemala City

4.5 star property
Indulge in delicious meals at one of three on-site restaurants then unwind by the sparkling pool surrounded by lush gardens.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
Outdoor pool, pool loungers
View from room
Restaurant
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Hot tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is S$117
includes taxes & fees
9 Feb - 10 Feb

Room options

View all photos for Superior Room, Terrace

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, Terrace

Highlights

Terrace
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room (Superior)

Highlights

Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
Hairdryer
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Premium Level)

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Separate bedroom
2 bathrooms
Eco-friendly toiletries
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Guatemala City

Free breakfast
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (1125)
The price is S$134
includes taxes & fees
26 Jan - 27 Jan
Wyndham Garden Guatemala City
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About the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009

What's nearby

  • Avenida La Reforma - 6 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive
  • Free airport shuttle

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Located just 2.4 mi (3.9 km) from the airport, Barceló Guatemala City offers a free shuttle at scheduled times. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 397 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms (2-device limit)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 4 AM to 11 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Racquetball/squash
  • Pool table

Working away

  • Business centre
  • 24 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 155
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 60.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

Does Barceló Guatemala City offer free cancellation for a full refund?
Yes, Barceló Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Guatemala City?
Yes, there's an outdoor pool.
Are pets allowed at Barceló Guatemala City?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Barceló Guatemala City?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Barceló Guatemala City?
Yes, a free airport shuttle is available from 4 AM to 11 PM at scheduled times.
What are the check-in and check-out times at Barceló Guatemala City?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 60.00 (subject to availability). Express check-out is available.
What is there to do at Barceló Guatemala City and nearby?
On-site recreation at Barceló Guatemala City includes racquetball/squash and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Barceló Guatemala City also has 2 bars, an outdoor pool and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Barceló Guatemala City?
Yes, there are 3 on-site restaurants.
What's the area around Barceló Guatemala City like?
Barceló Guatemala City is a short 6-minute walk from Avenida La Reforma and 10 minutes' walk from Avenida Las Américas. Travellers give top marks for the hotel's prime location.

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Bad experience
I had high hopes for my stay at Barceló Guadalajara, but unfortunately, it was full of disappointing moments. Room Mix-Up: Upon arrival, I was assigned a room, but when I entered, it was already occupied by another couple. This mistake made for an awkward and uncomfortable start to my stay. Overcharged for Dinner: I had dinner at their buffet, but later discovered I was charged $130 for two dinners, which felt excessive. Service Failure: I requested an iron during my stay, but it was never delivered to my room. For a hotel of this caliber, I expected much better service and attention to detail. My experience suggests there is a serious need for improvement in their management and customer care.
HUMBERTO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended.
It is a great Location. Staff are very friendly and helpful plus the rooms were very comfortable with full amenities. Great secure free parking. Good breakfast to start the morning off
Nigel, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dawn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

JOSE J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Loida, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel and staff!
We have stayed at Barcelo in Guatemala City and San Jose Costa Rica. The staff, food and service at Guatemala City is 5 star. San Jose Costa Rica is a 1 or 2 star. Bad management is probably the cause of the issues in Costa Rica.
Terence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay!!
Everything about our stay was excellent right from the moment of the free shuttle from the airport. Great checkin, very nice room, excellent bed and one of the best breakfasts!! Great location too. Everyone friendly.
John David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time at a Barceló & hope it’s not the last!
It was a great stay! Very comfortable accommodations! The only noise was the occasional airplane! We were very close to the airport, so that was expected. But at night it was very quiet! The lobby was huge, multiple conference rooms, great pool & large jacuzzi! Huge buffet breakfast with plenty of choices and changed daily. It was within walking distance to many great restaurants, supermarkets and fast food options. When originally stayed one night as part of a tour, but didn’t hesitate to stay multiple nights when we returned to Guatemala City from the tour! We would most definitely stay at the Barcelóagain!
Dawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Late checking issue without any resolution
When I booked my stay, I specifically booked a king size bed in a suite. We arrived and their shuttle wasn’t available so we came by taxi and they gave us a double bed, we explained and were given only an option for a king size bed in 3rd floor a terrible run down room with a view to a roof and a post.. the alternative was pay more and get a newer room with street view, all terrible options. we made 5 trips down to reception as they kept messing our keys. The rooms bathtub had acrylic enclosure not sealed and I almost fell coming out of the shower and the noise on the ac didn’t let us sleep, we couldn’t get ahold of anyone from hotels.com as we wanted to leave next day exhausted and upset. The hotel refused to reimburse us the last night and alternatively assigned us a decent room. Needless to say that the rooms you show on line are a complete misrepresentation of what one gets at the hotel, if i book one bed that is what I expect to get and your policies should include some sort of remediation if the hotel does not comply with the arrangements made. Please make sure in the future to fix the communication problem for people checking in late as the night attendant was not only rude but very entitled and dismissive with us, that is not the attention that a decent hotel should provide to us as customers.
Myra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tess, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Thumbs Up!
Checking in was smooth & pleasant with the person dealing with us but the process was getting to him was tooth pulling. Room was both comfortable and clean. Room and toilet amenities were more the adequate. House cleaning staff were excellent! Security staff at hotel entrances were excellent. Only complaint is the attitude and response of the front desk when we approach for enquiries. They would see us but carry on their conversation before even thinking of attending to their guests. And when they do attend to their guests, like us for example, we were de4alt with the wrong info. Oh well....it is what it is but I felt it should be mentioned. This is a lovely hotel and we would stay here again for sure if the front desk staff would tweak their behaviour. Recommended!
Richard, 3-night trip
Verified Hotels.com guest review

6/10 Good

Check in was a very long process and wait!
harold, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yoga retreat trip
Had an overnight stay at this nice hotel. Did not get to really enjiy alot it had to offer but the rate for a room and quality and extras were great
Rodney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esteban, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Katelyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

HUMBERT, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dusan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Guatemala trip
Everything was top notch…..enjoyed very much and would recommend to my friends and family.
Kenneth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Manuel, 2-night trip
Verified Hotels.com guest review