2/10 Poor
11 February 2025
I had a terrible experience at this hotel. Upon check-in, the sheets were dirty, and the room had an unpleasant smell. When I reported this to the front desk, the staff was not only unhelpful but also rude and dismissive. Hoping for better service, I spoke to someone else the next day, but unfortunately, I received the same unprofessional treatment.
The lack of cleanliness and the awful customer service made my stay very disappointing. I would not recommend this hotel to anyone looking for a comfortable and welcoming experience.
Nadya
Nadya, 3-night family trip
Verified Hotels.com guest review