United States Citizenship and Immigration Services office - 3 min drive - 2.6 km
Billy Graham Library - 8 min drive - 8.5 km
Quail Hollow Club - 9 min drive - 7.3 km
Carowinds Theme Park - 9 min drive - 8.6 km
SouthPark Mall - 10 min drive - 10.1 km
Getting around
Charlotte-Douglas International Airport (CLT) - 14 min drive
Concord, NC (USA-Concord Regional) - 29 min drive
Charlotte Station - 14 min drive
Gastonia Station - 27 min drive
Restaurants
Chick-fil-A - 4 min drive
McDonald's - 4 min drive
Zaxby's - 3 min drive
McDonald's - 3 min drive
Bojangles' Famous Chicken 'n Biscuits - 3 min drive
About this property
Hyatt Place Charlotte/Arrowood
When you stay at Hyatt Place Charlotte/Arrowood, you'll be within a 10-minute drive of Bank of America Stadium and Carowinds Theme Park. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Spectrum Center and SouthPark Mall are within a short drive. Fellow travellers say good things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Bar/lounge
Coffee shop
Shared microwave
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Television in common areas
Fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Housekeeping (once per stay)
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
Late check-out can be arranged for an extra charge
Renovations and closures
The following facilities or services will be unavailable from July 5 2024 to January 31 2025 (dates subject to change):
Bar/Lounge(s)
Business centre
Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 May to 1 April:
Swimming pool
This property is undergoing renovations from 5 July 2024 to 31 January 2025 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay)
Policies
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte
Frequently asked questions
Does Hyatt Place Charlotte/Arrowood offer free cancellation for a full refund?
Yes, Hyatt Place Charlotte/Arrowood does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place Charlotte/Arrowood?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Charlotte/Arrowood?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Charlotte/Arrowood?
Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at Hyatt Place Charlotte/Arrowood and nearby?
Maintain your daily exercise routine at the gym.
Hyatt Place Charlotte/Arrowood Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
27 December 2024
Sink drainage was leaking and not in use condition we have to move to another room
Syed
Syed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Randy
Randy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Altynai
Altynai, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Our room was very clean and the beds were very comfortable. Breakfast was very good.
Kathrine
Kathrine, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Mauricio
Mauricio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Ben
Ben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Antoine
Antoine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Shanell
Shanell, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 December 2024
Terrible location
The property had gnats in 2 of the rooms. The 1st room had about 3-4 gnats. I told the front desk she said she checked & didn’t see them. I told her I can go to the room with her and show her, she declined & gave me a new room. The 2nd room had gnats in the bathroom. I saw those & took a video of them both. I reported it & got a 3rd room. The 3rd room bathroom tube was stooped up. When I took a shower the water wasn’t going down the drain properly. The water was to my ankles. I talked to the manager she claimed she was going to give me extra points to my membership so I can get a free night but she never did it
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Dominic
Dominic, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
30 November 2024
We gave up on cleaning service
We requested our room to be cleaned Wednesday and Thursday it wasn’t done. So we gave up on Friday.
L
L, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Lakeisha
Lakeisha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Great service
The lady at the desk was amazing i needed to check in early and she was absolutely efficient and friendly.
Suzanne
Suzanne, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 November 2024
Stay somewhere better
We had nets in the room, hair in the sheets, and I wasn’t aware that housekeeping doesn’t come everyday and I had o request new towels .
April
April, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Overnight stay for early flight
This stay was an overnight in prep for an early flight. The hotel was clean. The room was comfortable & roomy. The staff at checkin & checkout were very helpful. I would stay at this hotel again.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Bartle
Bartle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Masako
Masako, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Staff was very friendly room was clean.
Shane
Shane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Rashawn
Rashawn, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 November 2024
Could have been better.
It was a nice room but there was no hot water. I let the shower run for about 10 minutes then took a 10 minute shower and the water was tolerable at best by the time I got out. There was also short curly hair on the shampoo in the shower. I am going to assume it was a beard hair because the alternative is disgusting. Overall it was decent but definitely could have been better.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
23 October 2024
When we showed up, they gave our reservation away.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
The only problem was other guest was outsideuntil 3 am making noise.